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infected with W32/Blaster.worm & Internet Security dosn't let my exes work


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#1 Katze

Katze

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Posted 28 February 2012 - 10:45 AM

First of all I have Windows Vista home Premium and a 3 years old Laptop vom Sony Vaio.
Yesterday evening i was in the internet, suddenly a window appeared with the name "Internet Security" wich told me that some of the files or data on my Computer were infected. ALso some alterts poped up like:"Malicious Program has been detected. Click here to detect your COmputer." Internet Security also scanned my PC and told me that I have 80 infected files or data. When I tried to get back in the Internet via "Firefox" it told me that "firefox.exe can not start. File firefox.exe is infected by W32/Blaster.worm. Please activate Security Protection to protect your computer." So I used the Computer from my roommade and I googled the worm. Now I know, that "Internet security" is a fake System who just tell lies! :angry: Great!
So I googled again and started with your description "Remove Security Protection (Uninstall Guide)". Everything worked until I got to the point where I should install the TDSSKiller. The TDSSKiller wasn't able to clean the infection. SO I went to the next step: "If TDSSKiller was unable to remove the TDSS infection, even though it detected it but was unable to cure it, then you should follow the steps here to request assistance from one of our malware removal experts:Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help".
I did everything step by step, first made a backup on two dvd's. Then "cleaned" my Computer, created a new account, I enabled the firewall(which actually was already enabled!?)and disabled my CD Emulation Software(whatever that is... :huh: Sorry, I really am no Computergenius...). Then the first mistake appeared. I tried to do the DDS and at first it was working, but there were no two windows popping up titled: "DDS.txt" and "Attach.txt" as in the discription. There was only this black window appearing with the white letters, it closed really fast and that was it. So I just went on to the next step. I created a Gmer log. The scan took really long but I think it worked.
Well, and here I am. The attached file is the stuff I got from the Gmer log. I hope it tells You something usefull.
I think that's about everything that happened to me in the last 18hours...
I hope you can help me soon, I would realy like to work with my laptop again... :(

Greetings from Germany,
Katze

Attached Files

  • Attached File  ark.txt   4.89KB   3 downloads


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#2 JSntgRvr

JSntgRvr

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Posted 28 February 2012 - 07:16 PM

:welcome:

Lets give it a try. You will need a USB (Flash) pendrive.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Click on Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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#3 JSntgRvr

JSntgRvr

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Posted 08 March 2012 - 11:31 PM

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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