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spyware likely...realupgrade.exe & maybe others


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2 replies to this topic

#1 shipoffools

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Posted 27 February 2012 - 08:27 PM

Internet acting very weird.
I spoke to my service (Rogers, Toronto) and the dude tells me it sounds like spyware.
I've done a complete system scan with Microsoft Security Essentials and a few quick scans
with same as well as quickies with malwarebytes. Nothing found.
I see 'realupgrade.exe *32' is my task manager processes which suggests to me some nastiness.
I deleted my temp internet files (complete delete of all) at which time it dropped off the list
of processes.
Still ultra-slow and might be trying to redirect me.
Rogers dude tells me to try and do a remote scan. I'm not sure if Trend Microsystems Housecall
counts for that but I guess that's next on my to-do list.
Lastly, I did a search of my computer for 'realupgrade' and found an xml doc, an application
called 'realupgrade launcher' (should probably zap that one) and two folders (one hidden, if that
means anything). Supposedly this program or process searches for realplayer updates but I'm tempted
to delete the lot.

Any advice would be appreciated.

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#2 Casey_boy

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Posted 02 March 2012 - 06:25 AM

Hi,

realupgrade.exe is indeed a part of the RealPlayer application(s). If you wish to remove it, you should uninstall all RealPlayer programs listed in Add/Remove.

Other than that do you have any issues?

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#3 Casey_boy

Casey_boy

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Posted 08 March 2012 - 02:38 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *





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