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Introductions/H&R Block software


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#1 rs1

rs1

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Posted 27 February 2012 - 11:25 AM

Hi everyone my name is Jay. The reason why I initially joined bleepingcomputer is the nasty System Check virus. I got hit last week and used instructions which I found on this site to partially eradicate the virus. But now I am finding I cannot use H and R Block's tax software- one that I've used for close to 2 decades. The problem is simply I cannot get past the registration screen. If I click Register later or never register, it does nothing. If I try to submit the registration (name, address, email) it acts like it is submitting info to the server but does not leave the page either. I called Block's tech support and they said they've never heard of the problem and told me to uninstall and reinstall, which I did to no avail. Does anyone have any idea of what the problem is and if it was in fact caused by System Check. I have installed the program on another pc and it appears to work fine.

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#2 Budapest

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Posted 01 March 2012 - 03:58 PM

Hello and :welcome: to Bleeping Computer.

Be sure to check out the New User Orientation and the excellent Tutorials.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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