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Pop Up Infection


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8 replies to this topic

#1 buff985

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Posted 25 February 2012 - 08:36 PM

Hello all!

Recently I've been having an issue with popups in firefox for websites such as Localpages and newsdaily7. I've run Malwarebytes and found no infections. I've seen many references to this on the web but there have been varying ways of eliminating the problem so I thought I'd ask. I'm running Windows 7 64 bit. Any ideas? Thanks so much! :thumbup2:

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#2 Broni

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Posted 25 February 2012 - 11:23 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 buff985

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Posted 26 February 2012 - 08:38 AM

Broni, Thanks so much for your help. Here are the logs you requested.

Security Check
Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
McAfee Security Scan Plus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 29
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
``````````End of Log````````````


FSS
Farbar Service Scanner Version: 22-02-2012
Ran by Andrew (administrator) on 26-02-2012 at 07:58:51
Running from "C:\Users\Andrew\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#4 buff985

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Posted 26 February 2012 - 08:39 AM

MiniToolBox by Farbar Version: 18-01-2012
Ran by Andrew (administrator) on 26-02-2012 at 07:59:55
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

Hosts file not detected in the default directory
========================= IP Configuration: ================================

NVIDIA nForce Networking Controller = Local Area Connection (Connected)
The following helper DLL cannot be loaded: WSHELPER.DLL.


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Andrew-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.de.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.de.comcast.net.
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 04-4B-80-80-80-03
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ec22:e554:7634:969%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, February 25, 2012 4:18:48 PM
Lease Expires . . . . . . . . . . : Monday, February 27, 2012 7:53:07 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 235162496
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-89-34-52-04-4B-80-80-80-03
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.hsd1.de.comcast.net.:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.de.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:813:1cba:9d3f:1a3f(Preferred)
Link-local IPv6 Address . . . . . : fe80::813:1cba:9d3f:1a3f%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Pinging google.com [173.194.43.1] with 32 bytes of data:
Reply from 173.194.43.1: bytes=32 time=16ms TTL=55
Reply from 173.194.43.1: bytes=32 time=19ms TTL=55

Ping statistics for 173.194.43.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 19ms, Average = 17ms

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=315ms TTL=52
Reply from 98.139.183.24: bytes=32 time=208ms TTL=52

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 208ms, Maximum = 315ms, Average = 261ms

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...04 4b 80 80 80 03 ......NVIDIA nForce Networking Controller
1...........................Software Loopback Interface 1
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.104 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.104 276
192.168.1.104 255.255.255.255 On-link 192.168.1.104 276
192.168.1.255 255.255.255.255 On-link 192.168.1.104 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.104 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.104 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 58 ::/0 On-link
1 306 ::1/128 On-link
11 58 2001::/32 On-link
11 306 2001:0:4137:9e76:813:1cba:9d3f:1a3f/128
On-link
10 276 fe80::/64 On-link
11 306 fe80::/64 On-link
11 306 fe80::813:1cba:9d3f:1a3f/128
On-link
10 276 fe80::ec22:e554:7634:969/128
On-link
1 306 ff00::/8 On-link
11 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 mswsock.dll [File Not found] ()
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
Catalog9 11 mswsock.dll [File Not found] ()
x64-Catalog5 01 mswsock.dll [File Not found] ()
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 mswsock.dll [File Not found] ()
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 mswsock.dll [File Not found] ()
x64-Catalog9 02 mswsock.dll [File Not found] ()
x64-Catalog9 03 mswsock.dll [File Not found] ()
x64-Catalog9 04 mswsock.dll [File Not found] ()
x64-Catalog9 05 mswsock.dll [File Not found] ()
x64-Catalog9 06 mswsock.dll [File Not found] ()
x64-Catalog9 07 mswsock.dll [File Not found] ()
x64-Catalog9 08 mswsock.dll [File Not found] ()
x64-Catalog9 09 mswsock.dll [File Not found] ()
x64-Catalog9 10 mswsock.dll [File Not found] ()
x64-Catalog9 11 mswsock.dll [File Not found] ()

#5 buff985

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Posted 26 February 2012 - 08:46 AM

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/24/2012 06:22:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: ping.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc964
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xe06d7363
Fault offset: 0x0000b9bc
Faulting process id: 0xa68
Faulting application start time: 0xping.exe0
Faulting application path: ping.exe1
Faulting module path: ping.exe2
Report Id: ping.exe3

Error: (02/22/2012 10:23:54 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt> with error: This network connection does not exist.
.

Error: (02/22/2012 10:23:54 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt> with error: This network connection does not exist.
.

Error: (02/22/2012 10:23:54 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt> with error: This network connection does not exist.
.

Error: (02/22/2012 10:23:54 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt> with error: 12030 (0x2efe).

Error: (02/22/2012 10:23:53 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt> with error: This network connection does not exist.
.

Error: (02/22/2012 10:23:53 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt> with error: 12030 (0x2efe).

Error: (02/22/2012 08:58:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: ping.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc964
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xe06d7363
Fault offset: 0x0000b9bc
Faulting process id: 0xadc
Faulting application start time: 0xping.exe0
Faulting application path: ping.exe1
Faulting module path: ping.exe2
Report Id: ping.exe3

Error: (02/14/2012 08:05:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: ping.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc964
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xe06d7363
Fault offset: 0x0000b9bc
Faulting process id: 0xc24
Faulting application start time: 0xping.exe0
Faulting application path: ping.exe1
Faulting module path: ping.exe2
Report Id: ping.exe3

Error: (02/08/2012 07:54:09 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt> with error: The specified server cannot perform the requested operation.
.


System errors:
=============
Error: (02/26/2012 07:53:06 AM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (02/26/2012 07:53:06 AM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (02/26/2012 07:53:04 AM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (02/26/2012 07:53:03 AM) (Source: Microsoft-Windows-DNS-Client) (User: SYSTEM)
Description: There was an error while attempting to read the local hosts file.

Error: (02/26/2012 01:31:13 AM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (02/25/2012 11:47:22 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (02/25/2012 11:05:12 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (02/25/2012 10:30:45 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (02/25/2012 04:30:49 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053

Error: (02/25/2012 04:30:49 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.


Microsoft Office Sessions:
=========================
Error: (02/24/2012 06:22:00 AM) (Source: Application Error)(User: )
Description: ping.exe6.1.7600.163854a5bc964KERNELBASE.dll6.1.7601.176514e211319e06d73630000b9bca6801ccf2e5cfba01cbC:\Windows\SysWOW64\ping.exeC:\Windows\syswow64\KERNELBASE.dllc4951a87-5ed9-11e1-9965-044b80808003

Error: (02/22/2012 10:23:54 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crtThis network connection does not exist.

Error: (02/22/2012 10:23:54 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crtThis network connection does not exist.

Error: (02/22/2012 10:23:54 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crtThis network connection does not exist.

Error: (02/22/2012 10:23:54 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt12030 (0x2efe)

Error: (02/22/2012 10:23:53 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crtThis network connection does not exist.

Error: (02/22/2012 10:23:53 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt12030 (0x2efe)

Error: (02/22/2012 08:58:14 PM) (Source: Application Error)(User: )
Description: ping.exe6.1.7600.163854a5bc964KERNELBASE.dll6.1.7601.176514e211319e06d73630000b9bcadc01ccf1cdd8201734C:\Windows\SysWOW64\ping.exeC:\Windows\syswow64\KERNELBASE.dlld832a419-5dc1-11e1-96e7-044b80808003

Error: (02/14/2012 08:05:01 PM) (Source: Application Error)(User: )
Description: ping.exe6.1.7600.163854a5bc964KERNELBASE.dll6.1.7601.176514e211319e06d73630000b9bcc2401cceb7cb10a6fa8C:\Windows\SysWOW64\ping.exeC:\Windows\syswow64\KERNELBASE.dll1569c600-5771-11e1-a49d-044b80808003

Error: (02/08/2012 07:54:09 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crtThe specified server cannot perform the requested operation.


=========================== Installed Programs ============================

18 WoS American Long Haul (Version: 1.00.0000)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
Adobe Reader 9.2 (Version: 9.2.0)
Advertising Center (Version: 0.0.0.2)
AIM 7
Angry Birds (Version: 1.5.1)
Apple Application Support (Version: 2.0.1)
Apple Software Update (Version: 2.1.3.127)
ATI AVIVO64 Codecs (Version: 10.12.0.41124)
ATI Catalyst Install Manager (Version: 3.0.754.0)
AVI to DVD Converter (Version: 3.0.26.0314)
Baseball Mogul 2011 (Version: 13.05)
BioShock (Version: 1.0.0000.1)
Canon MP Navigator EX 1.2
Canon MP190 series MP Drivers
Canon MP190 series User Registration
Canon My Printer
Catalyst Media Center
Catalyst Media Center DVD Authoring Module
CDBurnerXP (Version: 4.3.1.2101)
Cheetah DVD Burner
Company of Heroes
Company of Heroes: Opposing Fronts
Conduit Engine (Version: )
CutePDF Writer 2.8
D3DX10 (Version: 15.4.2368.0902)
DiRT 3 (Version: 1.0.0000.130)
DolbyFiles (Version: 2.0)
Download Updater (AOL LLC)
Dream Day Wedding Married in Manhattan
Dual-Core Optimizer (Version: 1.1.1.0135)
DVD Decrypter (Remove Only)
DVD Shrink 3.2
Field & Stream∆ Trophy Bass 3D
Finale 2009 (Version: 14.0.5.2)
FirstClass∆ Client (Version: 9.1 (build 9.126))
FLV Player (Version: 2.0.25)
Football Mogul 2008 (Version: 6.10.0000)
Free FLV Converter V 6.93.0 (Version: 6.93.0.0)
Free Video to MP3 Converter version 4.3.815
Google Chrome (Version: 17.0.963.56)
Google Earth (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2427.2330)
Google Update Helper (Version: 1.3.21.99)
Half-Life 2
HP Photo and Imaging 2.0 - All-in-One (Version: 1.10.0000)
HP Photo and Imaging 2.0 - All-in-One Drivers (Version: 1.10.0000)
Hunting Unlimited 2010 (Version: 1.00.0000)
Indeo∆ software
Intel AppUp(SM) center (Version: 19079)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
John Deere Drive Green (Version: 1.00.0000)
Logitech Gaming Software 5.08 (Version: 5.08.146)
Mahjongg Investigations (Version: 1.00.0000)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
McAfee Security Scan Plus (Version: 2.0.181.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero ControlCenter (Version: 9.0.0.1)
Nero Installer (Version: 4.4.9.0)
OpenAL
PeerBlock 1.1 (r518) (Version: 1.1.0.518)
PeerGuardian 2.0 (Version: 2.1.0.2)
Portal
PowerTeacher Gradebook
QuickTime (Version: 7.70.80.34)
Rapture3D 2.4.8 Game
Realtek AC'97 Audio (Version: 5.37)
Spotify (Version: 0.6.5)
Steam (Version: 1.0.0.0)
Tales of Monkey Island - Lair of the Leviathan (Version: 1.0.0.19)
Tales of Monkey Island - Launch of the Screaming Narwhal (Version: 1.0.0.15)
Tales of Monkey Island - Rise of the Pirate God (Version: 1.0.0.19)
Tales of Monkey Island - The Siege of Spinner Cay (Version: 1.0.0.15)
Tales of Monkey Island - The Trial and Execution of Guybrush Threepwood (Version: 1.0.0.19)
Torchlight
VueScan
Vuze (Version: 4.5)
Vuze Remote Toolbar (Version: 6.2.6.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Mobile Device Center (Version: 6.1.6965.0)
WinRAR archiver
Zune (Version: 04.00.0740.00)
Zune Language Pack (ES) (Version: 04.00.0740.00)
Zune Language Pack (FR) (Version: 04.00.0740.00)

========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 4095.55 MB
Available physical RAM: 1872.68 MB
Total Pagefile: 8189.3 MB
Available Pagefile: 5916.22 MB
Total Virtual: 4095.88 MB
Available Virtual: 3952.5 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:127.99 GB) (Free:34.75 GB) NTFS
4 Drive g: (New Volume) (Fixed) (Total:570.65 GB) (Free:411.72 GB) NTFS

========================= Users: ========================================

User accounts for \\ANDREW-PC

Administrator Andrew Guest


**** End of log ****

MBAM

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.26.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Andrew :: ANDREW-PC [administrator]

Protection: Enabled

2/26/2012 8:01:26 AM
mbam-log-2012-02-26 (08-01-26).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 189809
Time elapsed: 2 minute(s), 40 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#6 buff985

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Posted 26 February 2012 - 08:47 AM

ASWmbr

aswMBR version 0.9.9.1649 Copyright© 2011 AVAST Software
Run date: 2012-02-26 08:09:18
-----------------------------
08:09:18.392 OS Version: Windows x64 6.1.7601 Service Pack 1
08:09:18.392 Number of processors: 2 586 0x4303
08:09:18.392 ComputerName: ANDREW-PC UserName: Andrew
08:09:19.356 Initialize success
08:20:42.599 AVAST engine defs: 12022602
08:21:59.983 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP4T0L0-4
08:21:59.985 Disk 0 Vendor: ST3750330AS SD1A Size: 715404MB BusType: 3
08:21:59.997 Disk 0 MBR read successfully
08:21:59.999 Disk 0 MBR scan
08:22:00.003 Disk 0 Windows 7 default MBR code
08:22:00.005 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 131061 MB offset 63
08:22:00.021 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 584341 MB offset 268414976
08:22:00.068 Disk 0 scanning C:\Windows\system32\drivers
08:22:08.717 Service scanning
08:22:24.974 Modules scanning
08:22:24.980 Disk 0 trace - called modules:
08:22:24.984 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys >>UNKNOWN [0xfffffa8004cd02c0]<<spft.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys
08:22:24.988 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004f9f060]
08:22:24.993 3 CLASSPNP.SYS[fffff88001ba543f] -> nt!IofCallDriver -> [0xfffffa8004e6c520]
08:22:24.997 5 ACPI.sys[fffff8800117b7a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP4T0L0-4[0xfffffa8004e60060]
08:22:25.002 \Driver\atapi[0xfffffa8004e2b2f0] -> IRP_MJ_CREATE -> 0xfffffa8004cd02c0
08:22:29.737 AVAST engine scan C:\Windows
08:22:31.304 AVAST engine scan C:\Windows\system32
08:22:41.592 File: C:\Windows\system32\consrv.dll **INFECTED** Win64:Sirefef-C [Drp]
08:24:09.403 File: C:\Windows\assembly\GAC_32\Desktop.ini **INFECTED** Win32:Sirefef-FQ [Drp]
08:24:11.099 File: C:\Windows\assembly\GAC_64\Desktop.ini **INFECTED** Win64:Sirefef-C [Drp]
08:24:51.622 File: C:\Windows\assembly\temp\U\80000004.@ **INFECTED** Win64:ZAccess-A [Trj]
08:24:51.699 File: C:\Windows\assembly\temp\U\80000032.@ **INFECTED** Win32:DNSChanger-VJ [Trj]
08:24:52.839 AVAST engine scan C:\Windows\system32\drivers
08:25:06.482 AVAST engine scan C:\Users\Andrew
08:25:23.567 File: C:\Users\Andrew\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KAORRA2A\file[1].exe **INFECTED** Win32:FakeAlert-BLP [Trj]
08:27:15.349 File: C:\Users\Andrew\AppData\Local\Temp\ves.dll **INFECTED** Win32:MalOb-IG [Cryp]
08:30:26.549 AVAST engine scan C:\ProgramData
08:31:07.706 Scan finished successfully
08:31:40.276 Disk 0 MBR has been saved successfully to "C:\Users\Andrew\Desktop\MBR.dat"
08:31:40.281 The log file has been saved successfully to "C:\Users\Andrew\Desktop\aswMBR.txt"


Thanks Again!

Buff

#7 Broni

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Posted 26 February 2012 - 03:02 PM

You have more serious issues there.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#8 buff985

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Posted 26 February 2012 - 03:51 PM

Thank you Broni! The new thread is located here.

http://www.bleepingcomputer.com/forums/topic444209.html

Thanks again :thumbsup:

#9 boopme

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Posted 26 February 2012 - 08:12 PM

Hello, I merged your posts together.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

To avoid confusion, I am closing this topic.
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