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Infected with some sort of virus. Programs hidden


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#1 chrisj1225

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Posted 25 February 2012 - 03:27 PM

Hello Bleeping Computer

I am running Windows 7 right now.
For about a month or perhaps even longer now, my computer has had many problems which I believe are due to a virus. It all started several weeks ago when my AVG Anti-Virus told me I had many viruses. I thought I had removed them until these virus notices kept appearing. I scanned my computer several times with AVG, V3, and Malwarebytes Anti Malware but none of them have succeeded in getting rid of my virus. Now, all of my programs with the exception of Computer, Recycle Bin, and Internet Explorer are hidden. I thought they were wiped, but they still are in my Programs and Features in my control panel. Please help me remove this virus!

I have also noticed that while my computer was functioning properly, I had many SVC hosts under processes that were using up a large chunk of my computer's CPU memory.

If possible, I would be eternally grateful if I could successfully rid myself of this virus or even reformat my computer to its factory settings, but I am unable to do so.

My computer has been in a computer repair shop before for a broken/cracked Hard Drive. My computer was originally Vista, but it is now running Windows 7 (shop upgraded it).
I have already tried running the Vista Reinstallation CD that came with my computer in the hopes of reformatting it, but I got an error message saying that my computer did not have enough space for temporary files. The error code is 0x80070103.

On my computer, I am able to browse the internet, go on AIM, and I think I am able to download the necessary programs. I used to get redirected to ad sites when clicking on search hits on google, but now, I am unable to even go on google.com anymore (says problem loading page).

update: I was browsing for other posts with the same problem as me and I installed the unhide program and it miraculously restored almost all of my programs (some are still missing).

Edited by chrisj1225, 25 February 2012 - 09:03 PM.


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#2 boopme

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Posted 26 February 2012 - 07:51 PM

Hello.
After looking here I feel it best to keep the other topic open. Can you Edit your ComboFix log into that topic?
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#3 chrisj1225

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Posted 26 February 2012 - 08:24 PM

Sure thing. Then please close this topic :)

#4 boopme

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Posted 26 February 2012 - 08:55 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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