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APQ....tmp Trojans & 500,000+ Web Threats


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#1 quotamain

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Posted 24 February 2012 - 10:22 PM

My notebook is seriously infected right now. I have trend micro titanium internet security and symantec endpoint protection. The whole issue started when trend micro began picking up hundreds of thousands of web threats per day. I followed some similar cases online which led to the detection of the rootkit.boot.pihar.b virus which I believe has been removed as it is no longer detected from any scans. Now however, both symantec and trend micro are detecting and quarantining hundreds of these APQ..tmp trojans. None of my software, including mbam is detecting anything other than the constant auto-protections of the incoming apq.tmp trojan. Some expertise seems to be needed to solve the situation. Please let me know what steps need to be taken including any scans or logs that are needed for diagnosis.

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#2 myrti

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Posted 29 February 2012 - 03:54 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 quotamain

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Posted 01 March 2012 - 01:27 PM

Things are quite similar to when I first posted. I've tried running all available free scans including NPE and MBAM but they don't pick anything up. I ran tdskiller a long time ago and that was the only thing that picked up the rootkit piharb virus but I don't know if it ended up being removed successfully.

Thanks for your help.

Attached are the logs from OTL

Attached Files



#4 myrti

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Posted 02 March 2012 - 06:27 AM

Hi,

can you please run this tool: http://www.malwareinfo.nl/tools/TDSSQlook.exe

Select A: Scan and it should show us a list of the results TDSSKiller found and removed on your PC.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#5 quotamain

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Posted 02 March 2012 - 09:31 AM

Attached is the scan

Attached Files



#6 myrti

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Posted 03 March 2012 - 07:40 AM

Hi,

ok, please run a new scan with TDSSKiller and also a scan with:
Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

MBAM does not specialise in rootkits, so it is normal that it didn't find the infection. AswMBR should be capable of finding it though, if it is still active.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#7 quotamain

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Posted 03 March 2012 - 01:44 PM

I ran tdsskiller again and it didn't pick up anything

Attached is the aswMBR log

Attached Files



#8 myrti

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Posted 04 March 2012 - 08:10 AM

Hi,

I think the infection is still active. Try this please. You will need a USB drive.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK and make sure to select the downloaded ISO file as source and don't let the installer get the linux from th internet.
  • It will install a little bootable OS on your USB
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • You will see a list of folders: sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB, please open that and confirm it's your flash drive.
  • If it is your flash drive press Tool at the top
  • Choose Open Terminal
  • Type in: dd if=/dev/sda of=MBRbackup.zip bs=512 count=1 and hit Enter.

MBRbackup.zip should be created on your flash drive, please attach it to your next reply.

is that a bird?  a plane? nooo it's the flying blueberry!

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#9 myrti

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Posted 29 March 2012 - 08:17 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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