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Very Slow windows 7 computer


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14 replies to this topic

#1 reggiereg

reggiereg

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Posted 24 February 2012 - 03:47 PM

Hi All,

I've been advised to post in this forum by boopme (moderator)within the thread:-

exploit:js/Blacole.BW at the bottom.


He thinks I may have a driver problem or a software conflict.


Hope you can help.

Reggie.

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#2 cryptodan

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Posted 24 February 2012 - 03:53 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#3 reggiereg

reggiereg
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Posted 25 February 2012 - 01:29 PM

Hi cryptodan,

As you requested:

speccy link


 

MiniToolBox by Farbar Version: 18-01-2012
Ran by Dom (administrator) on 25-02-2012 at 18:27:37
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Nerwork
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

# ::1 localhost

========================= IP Configuration: ================================

Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set subinterface interface=?,. subinterface=ethernet_6 mtu=1477
set subinterface interface=?,. subinterface=ethernet_15 mtu=1477


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : vaio
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 4A-0F-6E-F7-AB-97
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 78-84-3C-CF-64-83
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 4C-0F-6E-F7-AB-97
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6c82:b08c:d26c:393a%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 25 February 2012 18:03:47
Lease Expires . . . . . . . . . . : 26 February 2012 18:17:44
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 184559198
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-66-8B-4F-78-84-3C-CF-64-83
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{F3593B11-7940-4EF9-BF6F-C86A919D5698}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{423D4F55-13A2-4D2E-BBDA-A1774A136043}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 173.194.41.68
173.194.41.65
173.194.41.71
173.194.41.70
173.194.41.73
173.194.41.64
173.194.41.72
173.194.41.69
173.194.41.78
173.194.41.66
173.194.41.67


Pinging google.com [173.194.41.100] with 32 bytes of data:
Reply from 173.194.41.100: bytes=32 time=34ms TTL=55
Reply from 173.194.41.100: bytes=32 time=27ms TTL=55

Ping statistics for 173.194.41.100:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 34ms, Average = 30ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.127.62
98.139.183.24
209.191.122.70


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=615ms TTL=47
Reply from 98.139.183.24: bytes=32 time=528ms TTL=47

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 528ms, Maximum = 615ms, Average = 571ms
Server: UnKnown
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
===========================================================================
Interface List
16...4a 0f 6e f7 ab 97 ......Microsoft Virtual WiFi Miniport Adapter
12...78 84 3c cf 64 83 ......Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
11...4c 0f 6e f7 ab 97 ......Atheros AR9285 Wireless Network Adapter
1...........................Software Loopback Interface 1
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.4 281
192.168.1.4 255.255.255.255 On-link 192.168.1.4 281
192.168.1.255 255.255.255.255 On-link 192.168.1.4 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.4 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.4 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 281 fe80::/64 On-link
11 281 fe80::6c82:b08c:d26c:393a/128
On-link
1 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/25/2012 06:26:41 PM) (Source: PerfNet) (User: )
Description:

Error: (02/25/2012 06:18:42 PM) (Source: PerfNet) (User: )
Description:

Error: (02/25/2012 06:12:42 PM) (Source: PerfNet) (User: )
Description:

Error: (02/25/2012 06:10:38 PM) (Source: PerfNet) (User: )
Description:

Error: (02/25/2012 06:09:33 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.

Error: (02/24/2012 08:45:55 PM) (Source: SignInAssistant) (User: )
Description: StartService failed with hr = 0x8007043c

Error: (02/23/2012 11:20:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: VAIOCareMain.exe, version: 6.4.2.11100, time stamp: 0x4ebbabe3
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16850, time stamp: 0x4e211da1
Exception code: 0xe053534f
Fault offset: 0x000000000000a88d
Faulting process id: 0x%9
Faulting application start time: 0xVAIOCareMain.exe0
Faulting application path: VAIOCareMain.exe1
Faulting module path: VAIOCareMain.exe2
Report Id: VAIOCareMain.exe3

Error: (02/23/2012 02:46:46 PM) (Source: SpfService) (User: )
Description: 0x80004015

Error: (02/23/2012 02:18:14 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.

Error: (02/23/2012 02:14:54 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.

Details:
Could not query the status of the EventSystem service.

System Error:
A system shutdown is in progress.
.


System errors:
=============
Error: (02/25/2012 06:14:03 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.121.269.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (02/25/2012 06:14:03 PM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (02/25/2012 06:10:46 PM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (02/25/2012 06:05:55 PM) (Source: Service Control Manager) (User: )
Description: The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1068

Error: (02/25/2012 06:04:13 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1068

Error: (02/25/2012 06:04:12 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (02/25/2012 06:04:12 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (02/25/2012 06:04:09 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (02/25/2012 06:04:09 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (02/25/2012 06:04:09 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (02/25/2012 06:26:41 PM) (Source: PerfNet)(User: )
Description:

Error: (02/25/2012 06:18:42 PM) (Source: PerfNet)(User: )
Description:

Error: (02/25/2012 06:12:42 PM) (Source: PerfNet)(User: )
Description:

Error: (02/25/2012 06:10:38 PM) (Source: PerfNet)(User: )
Description:

Error: (02/25/2012 06:09:33 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifestC:\Users\Dom\Downloads\esetsmartinstaller_enu.exe

Error: (02/24/2012 08:45:55 PM) (Source: SignInAssistant)(User: )
Description: StartService failed with hr = 0x8007043c

Error: (02/23/2012 11:20:18 PM) (Source: Application Error)(User: )
Description: VAIOCareMain.exe6.4.2.111004ebbabe3KERNELBASE.dll6.1.7600.168504e211da1e053534f000000000000a88d

Error: (02/23/2012 02:46:46 PM) (Source: SpfService)(User: )
Description: 0x80004015

Error: (02/23/2012 02:18:14 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifestC:\Users\Dom\Downloads\esetsmartinstaller_enu.exe

Error: (02/23/2012 02:14:54 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
Could not query the status of the EventSystem service.

System Error:
A system shutdown is in progress.


=========================== Installed Programs ============================

7-Zip 9.20
ABBYY FineReader 6.0 Sprint (Version: 6.00.1395.4512)
ABC Amber NBU Converter
Adobe AIR (Version: 3.1.0.4880)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color - Photoshop Specific (Version: 1.0)
Adobe Color Common Settings (Version: 1.0)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe Download Assistant (Version: 1.0.2)
Adobe Download Manager (Version: 1.6.2.103)
Adobe ExtendScript Toolkit 2 (Version: 2.0)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.0.1.152)
Adobe Fonts All (Version: 1.0)
Adobe Help Viewer CS3 (Version: 1)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS3 (Version: 10)
Adobe Photoshop CS3 (Version: 10.0)
Adobe Premiere Elements 8.0 (Version: 8.0)
Adobe Premiere Elements 8.0 (Version: 8.0.1)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Adobe Setup (Version: 1.0)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
Advanced SystemCare 4 (Version: 4.1.0)
Alps Pointing-device for VAIO
AoA Audio Extractor
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Magic-i Visual Effects 2 (Version: 2.0.1.115)
ArcSoft WebCam Companion 3 (Version: 3.0.21.390)
ATI Catalyst Install Manager (Version: 3.0.769.0)
Audacity 1.3.13 (Unicode)
Auslogics Duplicate File Finder (Version: version 2.1)
BBC iPlayer Desktop (Version: 3.2.14)
Bonjour (Version: 3.0.0.10)
Canon Camera Access Library (Version: 8.1.1.17)
Canon Camera Support Core Library (Version: 7.3.1.6)
Canon Camera Window DC_DV 5 for ZoomBrowser EX (Version: 5.4.5.17)
Canon Camera Window DC_DV 6 for ZoomBrowser EX (Version: 6.2.0.8)
Canon Camera Window MC 6 for ZoomBrowser EX (Version: 6.1.0.7)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.2.0.5)
Canon Internet Library for ZoomBrowser EX (Version: 1.4.2.6)
Canon RAW Image Task for ZoomBrowser EX (Version: 2.4.0.7)
Canon RemoteCapture Task for ZoomBrowser EX (Version: 1.5.0.5)
Canon Utilities Digital Photo Professional 2.2 (Version: 2.2.0.1)
Canon Utilities EOS Utility (Version: 1.1.0.8)
Canon Utilities PhotoStitch (Version: 3.1.18.42)
Canon Utilities ZoomBrowser EX (Version: 5.7.0.74)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0920.2143.37117)
Catalyst Control Center Graphics Full Existing (Version: 2010.0920.2143.37117)
Catalyst Control Center Graphics Full New (Version: 2010.0920.2143.37117)
Catalyst Control Center Graphics Light (Version: 2010.0920.2143.37117)
Catalyst Control Center Graphics Previews Common (Version: 2010.0920.2143.37117)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0920.2143.37117)
Catalyst Control Center InstallProxy (Version: 2010.0209.16.306)
Catalyst Control Center InstallProxy (Version: 2010.0920.2143.37117)
Catalyst Control Center Localization All (Version: 2010.0920.2143.37117)
ccc-core-static (Version: 2010.0920.2143.37117)
ccc-utility64 (Version: 2010.0920.2143.37117)
CCC Help Chinese Standard (Version: 2010.0920.2142.37117)
CCC Help Chinese Traditional (Version: 2010.0920.2142.37117)
CCC Help Czech (Version: 2010.0920.2142.37117)
CCC Help Danish (Version: 2010.0920.2142.37117)
CCC Help Dutch (Version: 2010.0920.2142.37117)
CCC Help English (Version: 2010.0920.2142.37117)
CCC Help Finnish (Version: 2010.0920.2142.37117)
CCC Help French (Version: 2010.0920.2142.37117)
CCC Help German (Version: 2010.0920.2142.37117)
CCC Help Greek (Version: 2010.0920.2142.37117)
CCC Help Hungarian (Version: 2010.0920.2142.37117)
CCC Help Italian (Version: 2010.0920.2142.37117)
CCC Help Japanese (Version: 2010.0920.2142.37117)
CCC Help Korean (Version: 2010.0920.2142.37117)
CCC Help Norwegian (Version: 2010.0920.2142.37117)
CCC Help Polish (Version: 2010.0920.2142.37117)
CCC Help Portuguese (Version: 2010.0920.2142.37117)
CCC Help Russian (Version: 2010.0920.2142.37117)
CCC Help Spanish (Version: 2010.0920.2142.37117)
CCC Help Swedish (Version: 2010.0920.2142.37117)
CCC Help Thai (Version: 2010.0920.2142.37117)
CCC Help Turkish (Version: 2010.0920.2142.37117)
D3DX10 (Version: 15.4.2368.0902)
Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Digital Image Tool (Version: 3.0)
Doro 1.65
Dropbox (Version: 1.2.51)
Epson Easy Photo Print 2 (Version: 2.2.3.1)
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser) (Version: 1.00.0000)
EPSON SX510W Series Printer Uninstall
EpsonNet Config V3 (Version: 3.5c)
EpsonNet Print (Version: 2.4j)
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========================= Memory info: ===================================

Percentage of memory in use: 17%
Total physical RAM: 5998.1 MB
Available physical RAM: 4975.93 MB
Total Pagefile: 11994.34 MB
Available Pagefile: 11011.14 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.17 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:452.31 GB) (Free:362.5 GB) NTFS

========================= Users: ========================================

User accounts for \\VAIO

Administrator Dom Guest

========================= Minidump Files ==================================

No minidump file found

**** End of log ****
 

Thanks in advance,

Reggie.

Edited by reggiereg, 25 February 2012 - 01:32 PM.


#4 cryptodan

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Posted 25 February 2012 - 02:04 PM

The only thing I can see that could be causing your issues is Zone Alarm.

Can you remove it, and use windows firewall.

Can you also run the speccy?

#5 reggiereg

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Posted 25 February 2012 - 04:47 PM

Hi cryptodan, I removed zone alarm and switched windows firewall on and re ran speccy

http://speccy.piriform.com/results/r1C6lqJj8mqskdWs1LPjVqx

But my computer still is almost unusable not in safe mode, as its painfully slow.

Regards,

Reggie.

#6 hamluis

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Posted 25 February 2012 - 07:30 PM

FWIW: http://forum.piriform.com/index.php?showtopic=31732

Are you overclocking your system? Checked the system for overheating and/or heatsink/fan problems?

I would also take a look at Event Viewer...a quick look at the detail for the last five errors...and see if any clues lie there.

Louis

#7 reggiereg

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Posted 26 February 2012 - 03:25 AM

Hi Louis,

How do i check if the system is over heating?
What errors am i looking for in the event viewer?

Thanks,

Reggie.

#8 reggiereg

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Posted 26 February 2012 - 06:19 AM

Hi louis,

This error is the same for the last 20 logs.

It this what you meant?

regards,

Reggie
 

Log Name: System
Source: Service Control Manager
Date: 26/02/2012 11:14:28
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: vaio
Description:
The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-02-26T11:14:28.118522200Z" />
<EventRecordID>193446</EventRecordID>
<Correlation />
<Execution ProcessID="588" ThreadID="684" />
<Channel>System</Channel>
<Computer>vaio</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Computer Browser</Data>
<Data Name="param2">Server</Data>
<Data Name="param3">%%1068</Data>
</EventData>
</Event>

#9 cryptodan

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Posted 26 February 2012 - 06:40 AM

Please perform the Speccy in normal mode.

#10 reggiereg

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Posted 26 February 2012 - 12:28 PM

As you requested Madman:

Snapshot from speccy (normal mode)


http://speccy.piriform.com/results/jRNZTqOxmZtKMpOR63lP4do

Regards,

Reggie.

#11 cryptodan

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Posted 26 February 2012 - 02:23 PM

Please download the Zone Alarm Removal Tool from here: http://forum.zonealarm.com/showthread.php?t=73910 and run it. Also you need to upgrade to SP1.

#12 reggiereg

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Posted 27 February 2012 - 05:21 AM

Hi Cryptodan,

I used the Zone alarm tool and installed SP1; with lots of further updates recomended by auto updater, & still painfully slow computer.

Any ideas?

Regards,

Reggie

#13 reggiereg

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Posted 27 February 2012 - 02:57 PM

I have lost my internet connection now. i was trying to get samsung kies to connect to my phone using usb when kies tried to reinstall the usb driver and froze mid installation.

The computer wouldn't boot, so i had to boot off a recovery disc. i eventually got the computer to boot, but the internet doesn't work now. i've tried to use wifi/wired connection with firewall off but no joy.

Windows network network diagnostics thinks there might be a problem with the driver for the wireless network connection 2 adapter. i have tried to do a system restore, but there are no restore points.

I'm getting desperate now.

What can i do now?

My computer didnt come with a windows disc, it's genuine so how could i reinstall windows?

Please help,

Reggie.

#14 cryptodan

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Posted 27 February 2012 - 05:07 PM

Check your documentation to see how to access the restoration process. Look up system recovery.

#15 reggiereg

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Posted 29 February 2012 - 04:31 PM

Thanks cryptododan fo your help, I appreciate it,

Reggie.




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