Posted 24 February 2012 - 02:07 PM
I have Windows Vista 64-bit. I have constantly had problems with my computer (around 2 years old). I recently sent it back into Dell, and instead of fixing the issues with the functionality of the computer, gave me an disc to install IOLO System Mechanic. This program is no even not responding, stating I have script errors and that the address can not be located.
The original problems I have on the computer that have been there for some time (and getting more frequent and limiting of use of the computer include:
1)The following 2 updates have not installed, and every time I turn on my computer, it says that they must be installed, and attempts to at every powerdown. It results in the computer starting with a "Computer was not shut down the right way black screen." The updates mentioned are:
1) Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Server 2003, Vista, and Server 2008 for x64 (KB2656353)
2) Security Update for Windows Vista for x64-based Systems (KB2579686)
2)Additionally, when using Internet Explorer my computer has very frequent script errors (often different script error descriptions). When using Internet Explorer, the browser also very frequently syas "Internet Explorer not responding". And it then attempts to restore the webpage(s). The restore works some of the time, but it often just completely crashes.
3) As mentioned before, I also installed the IOLO System Mechanic (which is supposed to help with these problems apparently), but not the System Mechanic will not even work. It attempts to fix some of the problems with the computer (such as defragmenting), but now the System Mechanic also has script errors, preventing it from working, and also comes up with an "unable to locate address" message.
4) There are also certain processes on my computer (such as MOM.exe and CCC.exe) which are remnants from the Catalyst Control Center, that seem to take up the bulk of my computer, but I can not get rid of them (the program is already uninstalled).
I am very frustrated with the overall performance of my computer, despite my best efforts to keep it running efficiently. I would greatly appreciate any help on any of these issues, as well as other suggestions to improve my computer.