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I think I have a google redirect virus


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6 replies to this topic

#1 acv28

acv28

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Posted 24 February 2012 - 12:40 PM

After doing a google search, I will click on a search result link and it will take me to a website like "gimmeanswers" or another website. Another weird thing is that when I start my computers a random .png picture will be launched that displays a french flag, like bdsmyhdlv.png located in my local settings/temp folder. I tried malware bytes to remove infected files, but they keep coming back. Any help? Thanks!

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#2 Broni

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Posted 24 February 2012 - 03:05 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 acv28

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Posted 25 February 2012 - 02:14 PM

Thanks for the Reply! Here are the results,

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 6 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

SUPERAntiSpyware
CCleaner
Java™ 6 Update 30
Adobe Flash Player 11.0.1.152
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
``````````End of Log````````````

FSS Results:

Farbar Service Scanner Version: 22-02-2012
Ran by Toshiba (administrator) on 25-02-2012 at 13:26:15
Running from "C:\Documents and Settings\Toshiba\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Disabled. The default start type is Auto.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking LEGACY_wuauserv: Attention! Unable to open LEGACY_wuauserv\0000 registry key. The key does not exist.

BITS Service is not running. Checking service configuration:
The start type of BITS service is set to Disabled. The default start type is Auto.
The ImagePath of BITS service is OK.
The ServiceDll of BITS: "C:\WINDOWS\system32\qmgr.dll".


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x080000000500000001000000020000000300000004000000060000000700000008000000
IpSec Tag value is correct.

**** End of log ****


MiniToolBox by Farbar Version: 18-01-2012
Ran by Toshiba (administrator) on 25-02-2012 at 13:28:32
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Connected)
Intel® Wireless WiFi Link 4965AGN = Wireless Network Connection (Connected)
Intel® 82566MM Gigabit Network Connection = Local Area Connection (Media disconnected)
Bluetooth Personal Area Network = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection 2"

set address name="Local Area Connection 2" source=dhcp
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : toshiba-ffd59ad

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : gateway.2wire.net



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : gateway.2wire.net

Description . . . . . . . . . . . : Intel® Wireless WiFi Link 4965AGN

Physical Address. . . . . . . . . : 00-1D-E0-9A-9D-E9

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.65

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Saturday, February 25, 2012 1:21:07 PM

Lease Expires . . . . . . . . . . : Sunday, February 26, 2012 1:21:07 PM



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® 82566MM Gigabit Network Connection

Physical Address. . . . . . . . . : 00-1C-7E-D5-8D-21



Ethernet adapter Local Area Connection 2:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Bluetooth Personal Area Network

Physical Address. . . . . . . . . : 00-03-7A-A1-02-DC

Server: homeportal
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.225.40, 74.125.225.41, 74.125.225.46, 74.125.225.32
74.125.225.33, 74.125.225.34, 74.125.225.35, 74.125.225.36, 74.125.225.37
74.125.225.38, 74.125.225.39



Pinging google.com [74.125.225.32] with 32 bytes of data:



Reply from 74.125.225.32: bytes=32 time=35ms TTL=54

Reply from 74.125.225.32: bytes=32 time=33ms TTL=54



Ping statistics for 74.125.225.32:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 33ms, Maximum = 35ms, Average = 34ms

Server: homeportal
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.139.127.62, 98.139.183.24, 209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=59ms TTL=49

Reply from 209.191.122.70: bytes=32 time=58ms TTL=49



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 58ms, Maximum = 59ms, Average = 58ms

Server: homeportal
Address: 192.168.1.254

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1d e0 9a 9d e9 ...... Intel® Wireless WiFi Link 4965AGN - Packet Scheduler Miniport
0x3 ...00 1c 7e d5 8d 21 ...... Intel® 82566MM Gigabit Network Connection - Packet Scheduler Miniport
0x50005 ...00 03 7a a1 02 dc ...... Bluetooth Personal Area Network - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.65 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.65 192.168.1.65 20
192.168.1.0 255.255.255.0 192.168.1.65 192.168.1.65 25
192.168.1.65 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.65 192.168.1.65 25
224.0.0.0 240.0.0.0 192.168.1.65 192.168.1.65 25
255.255.255.255 255.255.255.255 192.168.1.65 192.168.1.65 1
255.255.255.255 255.255.255.255 192.168.1.65 3 1
255.255.255.255 255.255.255.255 192.168.1.65 50005 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 mswsock.dll [File Not found] ()
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
Catalog9 11 mswsock.dll [File Not found] ()
Catalog9 12 mswsock.dll [File Not found] ()
Catalog9 13 mswsock.dll [File Not found] ()
Catalog9 14 mswsock.dll [File Not found] ()
Catalog9 15 mswsock.dll [File Not found] ()
Catalog9 16 mswsock.dll [File Not found] ()
Catalog9 17 mswsock.dll [File Not found] ()
Catalog9 18 mswsock.dll [File Not found] ()
Catalog9 19 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/25/2012 01:20:57 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/25/2012 01:20:57 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/25/2012 01:20:57 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {7B849a69-220F-451E-B3FE-2CB811AF94AE} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/25/2012 01:20:57 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {7B849a69-220F-451E-B3FE-2CB811AF94AE} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/24/2012 03:14:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2094

Error: (02/24/2012 03:14:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2094

Error: (02/24/2012 03:14:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/24/2012 03:08:27 PM) (Source: LMS) (User: SYSTEM)SYSTEM
Description: LMS Service lost connection to HECI driver

Error: (02/24/2012 02:26:10 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/24/2012 02:26:10 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {7B849a69-220F-451E-B3FE-2CB811AF94AE} and it will not be loaded. This is most likely caused by a faulty registration.


System errors:
=============
Error: (02/24/2012 03:00:00 PM) (Source: Schedule) (User: )
Description: The At16.job command failed to start due to the following error:
%%2147942402

Error: (02/24/2012 02:27:07 PM) (Source: DCOM) (User: Toshiba)
Description: DCOM got error "%%1058" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Error: (02/24/2012 02:27:06 PM) (Source: DCOM) (User: Toshiba)
Description: DCOM got error "%%1058" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Error: (02/24/2012 01:00:00 PM) (Source: Schedule) (User: )
Description: The At14.job command failed to start due to the following error:
%%2147942402

Error: (02/24/2012 10:53:19 AM) (Source: PlugPlayManager) (User: )
Description: The device 'Wacom Penabled Dual Touch' (ACPI\WACF009\4&374ccb25&0) disappeared from the system without first being prepared for removal.

Error: (02/24/2012 10:01:49 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
MRxSmb

Error: (02/24/2012 10:01:49 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066

Error: (02/24/2012 10:01:49 AM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with service-specific error 2250 (0x8CA).

Error: (02/24/2012 10:00:18 AM) (Source: Workstation) (User: )
Description: Could not load RDR device driver.

Error: (02/24/2012 10:00:18 AM) (Source: Workstation) (User: )
Description: Could not load MRxSmb device driver.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe AIR (Version: 2.0.3.13070)
Adobe Download Manager (Version: 1.6.2.103)
Adobe Flash Player 10 ActiveX (Version: 10.1.85.3)
Adobe Flash Player 11 Plugin (Version: 11.0.1.152)
Adobe Reader 9.4.7 (Version: 9.4.7)
Adobe Shockwave Player 11.5 (Version: 11.5.9.615)
ALPS Touch Pad Driver
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Atheros Driver Installation Program (Version: 5.2)
BatteryBar (remove only)
Bluetooth Stack for Windows by Toshiba (Version: v5.10.14(T))
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 3.09)
Google Chrome (Version: 17.0.963.56)
Google Talk Plugin (Version: 2.6.1.5251)
Intel® Active Management Technology Device Software
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Interface
Intel® PRO Network Connections Drivers
iTunes (Version: 10.5.2.11)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.6425.1000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
mIRC (Version: 7.22)
Mozilla Firefox 10.0.2 (x86 en-US) (Version: 10.0.2)
Realtek High Definition Audio Driver (Version: 5.10.0.5608)
Skype Click to Call (Version: 5.6.8442)
Skype™ 5.5 (Version: 5.5.124)
SUPERAntiSpyware (Version: 5.0.1136)
Texas Instruments PCIxx21/x515/xx12 drivers. (Version: 2.00.0001)
TIPCI (Version: 2.00.0001)
TOSHIBA Accelerometer Utilities (Version: 2.04.00)
TOSHIBA Hotkey Utility for Display Devices
TOSHIBA Rotation Utility (Version: 4.00.00.09)
TOSHIBA Software Modem (Version: 2.1.77 (SM2177ALD04))
Touch Driver
TrueSuite Access Manager (Version: 2.5.28.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676-v2) (Version: 2)
Update for Windows XP (KB2641690) (Version: 1)
VLC media player 1.1.11 (Version: 1.1.11)
vShare Plugin
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR 4.00 beta 3 (32-bit) (Version: 4.00.3)

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 2006.78 MB
Available physical RAM: 1091.61 MB
Total Pagefile: 3899.8 MB
Available Pagefile: 3149.73 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.27 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149.04 GB) (Free:130.11 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator Guest HelpAssistant
SUPPORT_388945a0 Toshiba


**** End of log ****


Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.25.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 6.0.2900.5512
Toshiba :: TOSHIBA-FFD59AD [administrator]

Protection: Enabled

2/25/2012 1:31:31 PM
mbam-log-2012-02-25 (13-31-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 201020
Time elapsed: 14 minute(s), 27 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

aswMBR version 0.9.9.1649 Copyright© 2011 AVAST Software
Run date: 2012-02-25 13:51:33
-----------------------------
13:51:33.015 OS Version: Windows 5.1.2600 Service Pack 3
13:51:33.015 Number of processors: 2 586 0xF0B
13:51:33.015 ComputerName: TOSHIBA-FFD59AD UserName: Toshiba
13:51:33.640 Initialize success
13:58:45.140 AVAST engine defs: 12022500
14:02:45.609 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
14:02:45.609 Disk 0 Vendor: FUJITSU_MHY2160BH 0040020B Size: 152627MB BusType: 3
14:02:45.640 Disk 0 MBR read successfully
14:02:45.671 Disk 0 MBR scan
14:02:45.718 Disk 0 Windows XP default MBR code
14:02:45.734 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 152617 MB offset 63
14:02:45.750 Disk 0 scanning sectors +312560640
14:02:45.843 Disk 0 scanning C:\WINDOWS\system32\drivers
14:02:58.484 File: C:\WINDOWS\system32\drivers\mbamswissarmy.sys **HIDDEN**
14:02:58.484 Service scanning
14:03:21.375 Modules scanning
14:03:30.218 Disk 0 trace - called modules:
14:03:30.281 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
14:03:30.687 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x89d4eab8]
14:03:30.718 3 CLASSPNP.SYS[ba108fd7] -> nt!IofCallDriver -> \Device\00000083[0x89d97f18]
14:03:30.734 5 ACPI.sys[b9f7f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x89da4940]
14:03:31.546 AVAST engine scan C:\WINDOWS
14:03:37.781 AVAST engine scan C:\WINDOWS\system32
14:03:44.437 File: C:\WINDOWS\system32\CFE6EE05-DD6B-2CAF-7F0A-9D1FD37C7302.avi **INFECTED** Win32:MalOb-HO [Cryp]
14:05:27.187 AVAST engine scan C:\WINDOWS\system32\drivers
14:05:40.984 AVAST engine scan C:\Documents and Settings\Toshiba
14:07:53.468 File: C:\Documents and Settings\Toshiba\Local Settings\Application Data\Google\GoogleUpdate\Googleupdt32.dll **INFECTED** Win32:Dracus-E [Trj]
14:12:40.906 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Toshiba\Desktop\MBR.dat"
14:12:40.953 The log file has been saved successfully to "C:\Documents and Settings\Toshiba\Desktop\aswMBR.txt"


Thanks, I didn't click FixMBR at the end of the aswMBR scan, it didn't say so in the instructions.

#4 Broni

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Posted 25 February 2012 - 06:40 PM

You did fine.

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

=================================================================

Download BTKR_RunBox to your desktop.

Double click on downloaded BTKR_RunBox.exe file.
Small RunBox DOS window will open.
Press any key to continue.
Press "1" to select "Run a scan with Bootkit Remover" option.
Press "Enter".
Press "Enter" one more time to generate log.
Click OK, IF any "Warning" message pops up.
Notepad will open with Bootkit Remover log.
Copy the content and post it in your next reply.
In RunBox press "4" then Enter to exit it.

NOTE. In case you lost the log it's also located on your desktop as "scan.txt"

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#5 acv28

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Posted 25 February 2012 - 10:14 PM

Thanks for the fast reply, I couldn't download BTKR Runbox, everytime I clicked the download link there would be a 404 error!


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-02-25 22:09:57
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 FUJITSU_MHY2160BH rev.0040020B
Running: gxwzz1df.exe; Driver: C:\DOCUME~1\Toshiba\LOCALS~1\Temp\fgadqpow.sys


---- Files - GMER 1.0.15 ----

File C:\WINDOWS\$NtUninstallKB27203$\1646281532 0 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024 0 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024\@ 2048 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024\L(2) 0 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024\L(2)\lebrlnbn 64000 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024\U(2) 0 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024\U(2)\00000001.@ 2048 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024\U(2)\00000002.@ 224768 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024\U(2)\00000004.@ 1024 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024\U(2)\80000000.@ 1024 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024\U(2)\80000004.@ 12800 bytes
File C:\WINDOWS\$NtUninstallKB27203$\2920531024\U(2)\80000032.$ 0 bytes

---- EOF - GMER 1.0.15 ----

I couldn't download BTKR Runbox, everytime I clicked the download link there would be a 404 error!

#6 Broni

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Posted 25 February 2012 - 10:57 PM

You'll need more advanced help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#7 Budapest

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Posted 29 February 2012 - 04:30 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic444554.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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