I tried to register for the Creative forum, but my account has yet to be approved by a moderator, and it has been several weeks. I have also done research into the error, and there is a mp3 recovery tool that can be used in an attempt to fix the product. Apparently Creative doesn't support the product anymore, since it's "end of life". This means the links to the mp3 recovery tool redirect me to another page on the site, which offers firmware updates. I understand the product is end-of-life...but shouldn't there be that mp3 recovery tool there?
I have also attempted some of the funky solutions suggested on Youtube, to no avail. The white screen persists. I don't want to buy a new Mp3 player, so I really hope this thing isn't dead. I'll plug it into the PC and I can retrieve files off it fine (was able to evacuate all mp3's), I just can't see anything on the player because of that white screen.
If anyone knows of the MP3 Recovery tool, or can link me to the tool that works, please let me know. Thanks.
Edited by ixcuincle, 24 February 2012 - 11:58 AM.