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BSOD - 1e


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8 replies to this topic

#1 fruitpunch

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Posted 23 February 2012 - 06:57 PM

My computer BSOD's I am able to start windows but after awhile this pops up:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002E7AF6B
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\022312-28735-01.dmp
C:\Users\Heather\AppData\Local\Temp\WER-48625-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt





The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002e7af6b, 0x0000000000000000, 0x000000007efa0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 022312-28735-01.

I have tried to roll back all drivers, ran memory tests, removed and replaced ram and also have ran combofix/malwarebytes in safemode.
ANY help on this will be much appreciated. Thanks!


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#2 LucheLibre

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Posted 23 February 2012 - 07:06 PM

Use BlueScreenView (BSV) to provide details about your error messages.

  • Download the .zip file and extract its contents to your desktop.
    Follow these instructions if you are not familiar with how to extract files from a .zip file.
  • On the desktop, double-click BlueScreenView.
  • After BSV completes its scan, click Edit > Select All.
  • Click File > Save Selected Items and save the report to your desktop as BSOD.txt
  • Open BSOD.txt in Notepad and copy/paste all of its content to your next reply.

===========================================

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#3 AustrAlien

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Posted 23 February 2012 - 07:09 PM

Are there any other problems (or issues) with the system that might be relevant to mention? Do you have any reason for thinking that malware may have infected the system, or have you had to deal with malware on the system at some time in the past?

Please collect/provide some more information about what might be going on here and I will have a look at it to see what I can come up with.

:step1: Please follow the instructions: BSOD Posting Instructions: Windows 7 - Vista

(Note: When you run BSOD_Windows7_Vista_v2.64_jcgriff2_.exe, it will also run autoruns.exe ... and both need to be in the same location!)
... with one exception in the following line:
  • "4. Zip up the entire output folder + PERFMON and attach the zip file to your next post."
The BC forums will allow a total attachment size of only 512 kb (and what you need to attach will exceed this limit). Please upload the zip file to a file sharing website of your choice and and post a link to it in this thread so that we can access your uploaded zip file. I will have a look at the contained information and see if I can shed some light on your BSOD issue.

See the suggestions in the following links for recommendations on file sharing websites:
  • http://lifehacker.com/388284/best-online-file-sharing-services
  • http://www.hongkiat.com/blog/15-great-free-online-file-sharing-alternatives/
  • http://www.smashingapps.com/2008/08/28/5-best-free-file-hosting-services-to-store-your-files.html

:step2: Please Publish a Snapshot using Speccy, and post a link to it in this thread.
  • It is a convenient and accurate way of providing us with details of your computer specifications.

:step3: Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • List Installed Programs
  • Click Go.
    When the scan is finished, a text file will open in a Notepad window.
  • Copy the entire contents of the Notepad window, and paste in your reply.
    (Result.txt will be saved in the same directory the tool is run.)
Edit: Sorry LL ... didn't see you there!
:hysterical: I see that you now have an interesting little note in your signature "If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head."
Pleased to see that smack in the back of your head at least is retained in your memory! That's a good start.

Edited by AustrAlien, 23 February 2012 - 07:16 PM.

AustrAlien
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#4 fruitpunch

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Posted 23 February 2012 - 07:14 PM

==================================================
Dump File : 022312-56877-01.dmp
Crash Time : 2/23/2012 4:10:33 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02e6bf6b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`7ef80000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-56877-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 022312-46691-01.dmp
Crash Time : 2/23/2012 3:50:03 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02ebef6b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`7efa0000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-46691-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 271,600
==================================================

==================================================
Dump File : 022312-33696-01.dmp
Crash Time : 2/23/2012 3:20:36 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`025cca9a
Parameter 3 : 00000000`00000001
Parameter 4 : 00000000`00000018
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+4785
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-33696-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 271,384
==================================================

==================================================
Dump File : 022312-28735-01.dmp
Crash Time : 2/23/2012 2:57:22 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02e7af6b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`7efa0000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-28735-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,128
==================================================

==================================================
Dump File : 022312-31980-01.dmp
Crash Time : 2/23/2012 2:49:33 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02eb0f6b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`7efa0000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-31980-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,128
==================================================

==================================================
Dump File : 022312-57267-01.dmp
Crash Time : 2/23/2012 1:58:23 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`022c7ab5
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-57267-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 271,440
==================================================

==================================================
Dump File : 022312-41964-01.dmp
Crash Time : 2/23/2012 1:47:07 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02eb1f6b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`7efa0000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-41964-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,136
==================================================

==================================================
Dump File : 022312-38064-01.dmp
Crash Time : 2/23/2012 1:44:00 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000010c
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02eb1ab5
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-38064-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,136
==================================================

==================================================
Dump File : 022312-62540-01.dmp
Crash Time : 2/23/2012 12:08:13 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02eb2f6b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`7efa0000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-62540-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,064
==================================================

==================================================
Dump File : 022312-50138-01.dmp
Crash Time : 2/23/2012 11:59:25 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02e64f6b
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`7efa0000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-50138-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,136
==================================================

==================================================
Dump File : 022312-69202-01.dmp
Crash Time : 2/23/2012 8:09:22 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000096
Parameter 2 : fffff800`02ec6b5a
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-69202-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,152
==================================================

==================================================
Dump File : 022312-42650-01.dmp
Crash Time : 2/23/2012 7:59:40 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`03187a9a
Parameter 3 : 00000000`00000001
Parameter 4 : 00000000`00000018
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022312-42650-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,152
==================================================

==================================================
Dump File : 022112-42104-01.dmp
Crash Time : 2/21/2012 9:19:45 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000001`0000000a
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02e21b0c
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022112-42104-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,096
==================================================

==================================================
Dump File : 022112-59514-01.dmp
Crash Time : 2/21/2012 8:02:23 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`031d4a9a
Parameter 3 : 00000000`00000001
Parameter 4 : 00000000`00000018
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022112-59514-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 278,208
==================================================

==================================================
Dump File : 022112-46925-01.dmp
Crash Time : 2/21/2012 7:51:34 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`00c8d000
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02ed938e
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022112-46925-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 269,016
==================================================

==================================================
Dump File : 112311-29172-01.dmp
Crash Time : 11/23/2011 1:22:35 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x1000009f
Parameter 1 : 00000000`00000004
Parameter 2 : 00000000`00000258
Parameter 3 : fffffa80`04169680
Parameter 4 : fffff800`0467f510
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7647a
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7647a
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112311-29172-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 507,304
==================================================

#5 fruitpunch

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Posted 23 February 2012 - 07:16 PM

I haven't had any problems in the past. It just started doing this one day. It appears to run fine in safemode so I think it might be a driver issue or some to do with win 7?

#6 fruitpunch

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Posted 23 February 2012 - 07:19 PM

MiniToolBox by Farbar Version: 18-01-2012
Ran by Heather (administrator) on 23-02-2012 at 16:17:44
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Minimal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Could not flush the DNS Resolver Cache: Function failed during execution.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================



# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Heather-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.
Unable to contact IP driver. General failure.
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/23/2012 04:11:16 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/23/2012 04:11:16 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/23/2012 04:01:03 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/23/2012 03:50:48 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/23/2012 03:50:48 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/23/2012 03:29:11 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/23/2012 03:29:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/23/2012 03:21:42 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/23/2012 03:21:42 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/23/2012 03:05:20 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\wbem\wmiprvse.exe; Description = ComboFix created restore point; Error = 0x8007043c).


System errors:
=============
Error: (02/23/2012 04:11:23 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/23/2012 04:11:23 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/23/2012 04:11:23 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/23/2012 04:11:23 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/23/2012 04:11:23 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/23/2012 04:11:22 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/23/2012 04:11:21 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (02/23/2012 04:11:21 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (02/23/2012 04:11:16 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/23/2012 04:11:15 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (02/23/2012 04:11:16 PM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe

Error: (02/23/2012 04:11:16 PM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe

Error: (02/23/2012 04:01:03 PM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe

Error: (02/23/2012 03:50:48 PM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe

Error: (02/23/2012 03:50:48 PM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe

Error: (02/23/2012 03:29:11 PM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe

Error: (02/23/2012 03:29:10 PM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe

Error: (02/23/2012 03:21:42 PM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe

Error: (02/23/2012 03:21:42 PM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe

Error: (02/23/2012 03:05:20 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\wbem\wmiprvse.exeComboFix created restore point0x8007043c


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 10 ActiveX (Version: 10.1.85.3)
Adobe Flash Player 10 Plugin (Version: 10.3.183.5)
Adobe Reader 9.2 MUI (Version: 9.2.0)
Adobe Shockwave Player 11.5 (Version: 11.5.8.612)
Advertising Center (Version: 0.0.0.2)
Akamai NetSession Interface Service
Aladdins Gold (Version: 11.1.0)
ALPS Touch Pad Driver (Version: 7.106.2020.113)
Anti-phishing Domain Advisor (Version: 1.1.0.1)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.96)
Apple Software Update (Version: 2.1.3.127)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.27)
Backup Manager Basic (Version: 2.0.0.60)
Best Buy Software Installer (Version: 2.3.0.1)
Bluetooth Win7 Suite (64) (Version: 7.2.0.56)
Bonjour (Version: 3.0.0.10)
Broadcom 802.11 Network Adapter (Version: 5.60.350.6)
CameraHelperMsi (Version: 13.00.1774.0)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
CleanWaterAction Reminder by We-Care.com v5.0.5.1 (Version: 5.0.5.1)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant HD Audio (Version: 4.121.0.50)
CyberLink PowerDVD 9 (Version: 9.0.2719.50)
Dealio Toolbar v4.9 (Version: 4.9)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Epson Event Manager (Version: 2.40.0001)
EPSON NX420 Series Printer Uninstall
EPSON Scan
EpsonNet Setup 3.2 (Version: 3.2a)
erLT (Version: 1.20.138.34)
Font_Setup (Version: 1.0.0)
Gateway InfoCentre (Version: 3.02.3000)
Gateway MyBackup (Version: 2.0.0.60)
Gateway Power Management (Version: 5.00.3003)
Gateway Recovery Management (Version: 4.05.3011)
Gateway Registration (Version: 1.03.3002)
Gateway ScreenSaver (Version: 1.1.0407.2010)
Gateway Social Networks (Version: 1.0.1721)
Gateway Updater (Version: 1.02.3001)
Glowing Touchpad (Version: 1.00.3000)
Google Chrome (Version: 16.0.912.77)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2427.2330)
Google Update Helper (Version: 1.3.21.99)
Heart's Medicine - Season One
Identity Card (Version: 1.00.3003)
ImagXpress (Version: 7.0.74.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Rapid Storage Technology (Version: 9.5.6.1001)
iTunes (Version: 10.5.0.142)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 22 (Version: 6.0.220)
Juliette's Fashion Empire
Junk Mail filter update (Version: 14.0.8089.726)
KBPD 2 Student (Version: 1.0)
KBPD 2.0 Reportviewer Add-In (Version: 1.0.0)
KBPD 2.0 Word Add-In (Version: 1.2.1)
Launch Manager (Version: 4.0.8)
Lexmark 4200 Series
Life Quest ™
Logitech Webcam Software (Version: 2.0)
LWS Facebook (Version: 13.01.1018.0)
LWS Gallery (Version: 13.01.1018.0)
LWS Help_main (Version: 13.01.1025.0)
LWS Launcher (Version: 13.01.1024.0)
LWS Motion Detection (Version: 13.01.1018.0)
LWS Pictures And Video (Version: 13.01.1018.0)
LWS Video Mask Maker (Version: 13.00.1774.0)
LWS VideoEffects (Version: 13.00.1774.0)
LWS Webcam Software (Version: 13.00.1774.0)
LWS WLM Plugin (Version: 1.00.1774.0)
LWS YouTube Plugin (Version: 13.01.1022.0)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
McAfee Security Scan Plus (Version: 2.0.181.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft IntelliPoint 8.0 (Version: 8.0.225.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Store Download Manager (Version: 2.8.4431.2)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Mobile Broadband drivers (Version: 6.1.20.11)
Move Media Player
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
My Kingdom for the Princess III
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero DiscSpeed (Version: 5.4.13.100)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.12.100)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.6.2.101)
Nero InfoTool (Version: 6.4.12.100)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.37.100)
Nero StartSmart Help (Version: 9.4.27.100)
Nero StartSmart OEM (Version: 9.4.10.100)
NeroExpress (Version: 9.4.33.100)
neroxml (Version: 1.0.0)
Norton Security Suite (Version: 4.4.0.12)
Optical Drive Power Management (Version: 1.01.3007)
PC Speed Maximizer v3.1 (Version: 3.1)
Pidgin (Version: 2.9.0)
Qualcomm Gobi 2000 Package for AD (Version: 1.1.130)
QuickTime (Version: 7.69.80.9)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30117)
REALTEK Wireless LAN Driver (Version: 1.00.0145)
Rescue Team 2
Roads of Rome 2
Sally's Studio™
Skype Click to Call (Version: 5.9.9216)
Skype™ 5.8 (Version: 5.8.154)
SOAP Toolkit (Version: 1.0.1)
Tales of Lagoona - Orphans of the Ocean
The Sims™ 3 (Version: 1.0.631)
TI Connect 1.6 (Version: 1.6)
TurboTax 2010
TurboTax 2010 WinPerFedFormset (Version: 010.000.5821)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0501)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0222)
TurboTax 2010 wrapper (Version: 010.000.0157)
TurboTax 2011
TurboTax 2011 whiiper (Version: 011.000.1440)
TurboTax 2011 WinPerFedFormset (Version: 011.000.2675)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0436)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0210)
TurboTax 2011 wrapper (Version: 011.000.0120)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Video Web Camera (Version: 0.5.30.2)
Welcome Center (Version: 1.01.3002)
Windows Driver Package - Texas Instruments Inc. (SilvrLnk) USB (06/11/2009 1.0.0.0) (Version: 06/11/2009 1.0.0.0)
Windows Driver Package - Texas Instruments Inc. (TIEHDUSB) USB (09/02/2009 1.0.0.1) (Version: 09/02/2009 1.0.0.1)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Windows Mobile Device Updater Component (Version: 04.07.1404.01)
Yontoo 1.10.02 (Version: 1.10.02)
Zune (Version: 04.07.1404.01)
Zune Language Pack (DEU) (Version: 04.07.1404.01)
Zune Language Pack (ESP) (Version: 04.07.1404.01)
Zune Language Pack (FRA) (Version: 04.07.1404.01)
Zune Language Pack (ITA) (Version: 04.07.1404.01)
Zune Language Pack (NLD) (Version: 04.07.1404.01)
Zune Language Pack (PTB) (Version: 04.07.1404.01)
Zune Language Pack (PTG) (Version: 04.07.1404.01)

========================= Devices: ================================

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 10%
Total physical RAM: 5814.66 MB
Available physical RAM: 5191.94 MB
Total Pagefile: 11627.51 MB
Available Pagefile: 11023.46 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.52 MB

========================= Partitions: =====================================

1 Drive c: (Gateway) (Fixed) (Total:452.65 GB) (Free:378.9 GB) NTFS
2 Drive d: () (Removable) (Total:3.77 GB) (Free:3.72 GB) FAT32

========================= Users: ========================================

User accounts for \\

Administrator Guest Heather

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

I really don't want to have to backup/reformat just to find out its a hardware issue haha...

Also the computer runs fine in safemode its confirmed.

Edited by fruitpunch, 23 February 2012 - 07:45 PM.


#7 fruitpunch

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Posted 23 February 2012 - 09:42 PM

:busy: :thumbsup: :clapping:
Well I figured it out. I used the norton removal tool to remove norton and then ran malwarebytes to pick up all the malware and then I used driver genius to update all of my drivers. Works like a charm.

The main reason in my opinion was norton and the fact that I had a trojan called svchost.exe, nasty little guy. Still working on fully removing it.

Edited by fruitpunch, 23 February 2012 - 09:49 PM.


#8 AustrAlien

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Posted 24 February 2012 - 04:33 AM

I was waiting for you to post the rest of the information that I asked for ... but I guess we don't have to worry about that now, as it seems you have found the problem, and hopefully fixed it.

If you have a problem with malware and need some help, then please create a topic in the "Am I Infected?" forum.

Good luck.
AustrAlien
Google is my friend. Make Google your friend too.

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#9 fruitpunch

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Posted 24 February 2012 - 12:50 PM

Oh I didn't know I had to post more info hah. It took the Kaspersky rootkit tool/combofix/malwarebytes to get rid of the svchost.exe virus and now the computer runs completely fine. As stated before it was a combination of removing Norton/updating my drivers that allowed me to not have o reformat.




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