Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

"Windows defender" virus


  • This topic is locked This topic is locked
3 replies to this topic

#1 commanderkev1

commanderkev1

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:03:48 AM

Posted 23 February 2012 - 07:38 AM

When I log in, I get a windows security alerts bubble pop up in the corner of my screen. When I type in firefox it just inputs numbers 1-0 in stead of what I type, I have to paste this from a notepad. Also, when I open firefox a second tab opens up trying to sell me a "work from home" business deal to make hundreds. IE has the same problems as FF. Norton eraser finds a threat named "fixzeroacess" but it can not remove it. Malwarebytes anti malware finds 2 threats and asks to restart to remove them. When I scan again there are two different threats and that happens everytime I re-scan it. I have a acer laptop with vista on it and I was wondering if anyone can help. Thanks!

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,488 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:48 AM

Posted 23 February 2012 - 10:07 AM

You have a zeroAccess Rootkit.
To get it out we need to move and get a DDS log.

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 commanderkev1

commanderkev1
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:03:48 AM

Posted 23 February 2012 - 09:29 PM

I made a new topic, thank you

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,488 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:48 AM

Posted 23 February 2012 - 10:10 PM

You're welcome.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 5 days and ALL logs are answered.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users