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This one is a tricky little devil to get rid of.....


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#1 MarcusW

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Posted 21 February 2012 - 09:05 PM

Hey folks, it's me again.

I noticed one day that my laptop was being a bit slow, and I discovered that what didn't help was that I had installed a third party theme that involved changing system files. I fixed that, but then came across another problem. I am convinced I've been bitten by some scumbags piece of poo software which I cannot for the life of me get it OFF my damn system.
This thing, this waste of space of a folder containing a so-called acceleration 'program', speedbit video accelerator (which, I hasten to add, I did not download, but I know very well who did - he is not popular at all right now), has it's fingers in many pies I believe.
I tried to locate it's uninstaller in the add/remove programs panel, but nothing was there, tried looking in revo uninstaller - still nothing.
So I went looking for it myself and found the folder. I tried deleting the folder and I discovered that I could not delete one file because it was hooked into Avast and another file was hooked into Zonealarm.
In an attempt to force the removal of the program (but I wouldn't have changed any of the registry entries associated with it so it would have been a bad job anyway, so maybe kind of a dumb move), I went into safe mode, extracted the folder from the Program Files (x86) directory and dumped it into a new folder on my desktop under a new name - just to be absolutely sure it wasn't going to try to play any other dirty tricks on me. When I launched back into windows normally, I found that the web protection on Avast had been turned off and I couldn't get it to turn on despite a number of clicks on the "Fix" button or the "turn on" link in the Avast control interface. I also discovered that despite being able to apparently connect to the internet, I wasn't actually able to load a single page. I could click on any bookmark or put in any website, and nothing would come up.

I'm using Windows Ultimate x64.

Anybody familiar with this piece of junk so I can remove it? I'm talking about the Speedbit program by the way!

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#2 boopme

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Posted 21 February 2012 - 09:37 PM

As this will require Registry edits and pehaps custom scripts to safely remove,we need to move.

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip GMER and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 MarcusW

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Posted 21 February 2012 - 10:21 PM

Am unable to download the DDS.SCR file.
Any clues as to what went wrong there? I managed to do step 3, but can't seem to download the scr file.

#4 boopme

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Posted 21 February 2012 - 10:42 PM

If you cannot get DDS to work, please try this instead.

Please download OTL by OldTimer and save it to your Desktop.
  • Close all other applications and windows so that you have nothing open.
  • Double click on the Posted Image icon on your desktop.

    Vista/Windows 7 users right-click and select Run As Administrator.
    If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.
  • Under Output, ensure that Minimal Output is selected.
  • Click the "Scan All Users" checkbox.
    Leave the remaining selections to the default settings.
  • Click the Posted Image button.
  • Do not use the computer while the scan is in progress.
  • When the scan is complete, two log files will open in Notepad:
    • OTListIt.txt <- (will be maximized)
    • Extras.txt <- (will be minimized in the Task Bar).
  • Both logs are automatically saved to the Desktop.
  • Please copy and paste the contents of OTListIt.txt and Extras.txt in your next reply.
    If the Extras.txt log is too long, you may need to add a second reply to your thread or upload it as an attachment.
  • Click the red X in the upper right corner to exit OTL.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If OTL did not work, then reply back here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 MarcusW

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Posted 22 February 2012 - 11:58 AM

Topic posted in appropriate place. OTL reports posted. All done.

#6 boopme

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Posted 22 February 2012 - 04:51 PM

Thank you!
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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