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Am I infected?


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8 replies to this topic

#1 squills

squills

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Posted 21 February 2012 - 08:25 PM

I have been getting the BSOD for awhile , every once in awhile. I have posted Other Bleeping computer forumthere. and they suggested i check to see if i have a virus

I have ran kaspersky but it showed nothing..

Was hoping i could get some help in making sure i have no viruses :D

Ill do what ever you need me to do
cheers
squills

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#2 boopme

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Posted 21 February 2012 - 08:37 PM

Hello, lets look at these.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1 <<<== Use this one first.

Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware



Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 squills

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Posted 21 February 2012 - 09:25 PM

ok results..

MiniToolBox by Farbar Version: 18-01-2012
Ran by Glen (administrator) on 21-02-2012 at 17:58:51
Microsoft Windows 7 Ultimate (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Glen-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 50-E5-49-55-36-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b5f2:7284:ec31:26fc%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, February 21, 2012 4:51:34 AM
Lease Expires . . . . . . . . . . : Saturday, March 30, 2148 12:27:10 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 240182601
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-78-5F-E4-50-E5-49-55-36-90
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Belkin:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1860:fbff:e760:48fa(Preferred)
Link-local IPv6 Address . . . . . : fe80::1860:fbff:e760:48fa%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: router.belkin
Address: 192.168.2.1

Name: google.com
Addresses: 74.125.47.138
74.125.47.100
74.125.47.113
74.125.47.101
74.125.47.139
74.125.47.102


Pinging google.com [74.125.47.138] with 32 bytes of data:
Reply from 74.125.47.138: bytes=32 time=151ms TTL=47
Reply from 74.125.47.138: bytes=32 time=110ms TTL=47

Ping statistics for 74.125.47.138:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 110ms, Maximum = 151ms, Average = 130ms
Server: router.belkin
Address: 192.168.2.1

Name: yahoo.com
Addresses: 98.139.127.62
98.139.183.24
209.191.122.70


Pinging yahoo.com [98.139.127.62] with 32 bytes of data:
Reply from 98.139.127.62: bytes=32 time=313ms TTL=43
Reply from 98.139.127.62: bytes=32 time=250ms TTL=43

Ping statistics for 98.139.127.62:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 250ms, Maximum = 313ms, Average = 281ms
Server: router.belkin
Address: 192.168.2.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...50 e5 49 55 36 90 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.6 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.6 266
192.168.2.6 255.255.255.255 On-link 192.168.2.6 266
192.168.2.255 255.255.255.255 On-link 192.168.2.6 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.6 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.6 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:4137:9e76:1860:fbff:e760:48fa/128
On-link
11 266 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::1860:fbff:e760:48fa/128
On-link
11 266 fe80::b5f2:7284:ec31:26fc/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
11 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/19/2012 10:17:19 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.

Error: (02/18/2012 00:30:22 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.

Error: (02/17/2012 06:27:59 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest.

Error: (02/12/2012 02:55:22 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {065af471-1fa4-4958-8960-3690bd93bd38}

Error: (02/05/2012 00:13:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7600.16385, time stamp: 0x4a5be07e
Exception code: 0xc0000005
Fault offset: 0x0000000000004c63
Faulting process id: 0x3ec
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (02/04/2012 09:37:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: sidebar.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc613
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000005
Fault offset: 0x00033df9
Faulting process id: 0xccc
Faulting application start time: 0xsidebar.exe0
Faulting application path: sidebar.exe1
Faulting module path: sidebar.exe2
Report Id: sidebar.exe3


System errors:
=============
Error: (02/21/2012 03:52:21 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.

Error: (02/21/2012 02:41:43 PM) (Source: srv) (User: )
Description: The server was unable to allocate from the system nonpaged pool because the server reached the configured limit for nonpaged pool allocations.

Error: (02/21/2012 01:03:22 PM) (Source: srv) (User: )
Description: The server was unable to allocate from the system nonpaged pool because the server reached the configured limit for nonpaged pool allocations.

Error: (02/21/2012 05:48:18 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.

Error: (02/21/2012 04:48:59 AM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff880010dd141, 0xfffff880097f5930, 0x0000000000000000)C:\Windows\MEMORY.DMP022112-11715-01

Error: (02/21/2012 04:48:58 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:34:25 AM on ?2/?21/?2012 was unexpected.

Error: (02/20/2012 04:43:39 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.

Error: (02/20/2012 02:03:16 PM) (Source: BugCheck) (User: )
Description: 0x0000001a (0x0000000000005002, 0xfffff781c0000000, 0x000000000000c3a4, 0x0200c3b2fffffffe)C:\Windows\MEMORY.DMP022012-12230-01

Error: (02/20/2012 02:03:16 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:00:20 PM on ?2/?20/?2012 was unexpected.

Error: (02/20/2012 04:41:04 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.


Microsoft Office Sessions:
=========================
Error: (02/19/2012 10:17:19 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Users\Glen\Downloads\SoftonicDownloader_for_maketorrent.exe

Error: (02/18/2012 00:30:22 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestc:\Users\Glen\downloads\softonicdownloader_for_maketorrent.exe

Error: (02/17/2012 06:27:59 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifestC:\Users\Glen\Downloads\SoftonicDownloader_for_maketorrent.exe

Error: (02/12/2012 02:55:22 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {065af471-1fa4-4958-8960-3690bd93bd38}

Error: (02/05/2012 00:13:56 PM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1sysmain.dll6.1.7600.163854a5be07ec00000050000000000004c633ec01cce3b63a70c699C:\Windows\System32\svchost.exec:\windows\system32\sysmain.dllee31801e-5035-11e1-a400-50e549553690

Error: (02/04/2012 09:37:51 AM) (Source: Application Error)(User: )
Description: sidebar.exe6.1.7600.163854a5bc613ntdll.dll6.1.7600.163854a5bdb3bc000000500033df9ccc01cce05c547dabf8C:\Program Files (x86)\Windows Sidebar\sidebar.exeC:\Windows\SysWOW64\ntdll.dllf56bd243-4f56-11e1-a645-50e549553690


=========================== Installed Programs ============================

@BIOS (Version: 2.11)
µTorrent (Version: 3.1.2)
3TB+Unlock B11.0411.1 (Version: 1.00.0001)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
Adobe Reader 9.4.7 (Version: 9.4.7)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
AutoGreen B10.1021.1 (Version: 1.00.0000)
BDE_ENT (Version: 5.1.1)
Belkin Setup and Router Monitor
Belkin USB Print and Storage Center (Version: 1.1.3)
Bonjour (Version: 3.0.0.10)
Boost Libraries for C++Builder 2010
Boost Libraries for C++Builder 2010 (Version: 7.0)
Comical 0.8
CrazyTalk Animator PRO Trial (Version: 1.2.2816.1)
DAEMON Tools Lite (Version: 4.45.2.0287)
DMIView B8.0717.01 (Version: 1.4)
Easy Tune 6 B11.0427.1 (Version: 1.00.0000)
Embarcadero Delphi and C++Builder 2010 Database Pack
Embarcadero Delphi and C++Builder 2010 Database Pack (Version: 7.0)
Embarcadero Delphi and C++Builder 2010 Help System
Embarcadero Delphi and C++Builder 2010 Help System (Version: 7.0)
Embarcadero RAD Studio 2010
Embarcadero RAD Studio 2010 (Version: 7.0)
Etron USB3.0 Host Controller (Version: 0.98)
EVGA Precision 2.0.4 (Version: 2.0.4)
Face_Wizard B10.1223.01 (Version: 1.00.0000)
Geeks3D.com FurMark 1.9.2
ImgBurn (Version: 2.5.6.0)
InstallBrain Updater Service (Version: 11,6,20,2)
Intel® Solid-State Drive Toolbox (Version: 3.0.2.400)
iTunes (Version: 10.5.2.11)
Java™ 6 Update 7 (Version: 1.6.0.70)
Lexmark 3600-4600 Series
MakeTorrent v2.1
MediaMonkey 4.0 (Version: 4.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Document Explorer 2008
Microsoft Document Explorer 2008 (Version: 9.0.21022)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Visual J# 2.0 Redistributable Package (Version: 2.0.50727)
mIRC (Version: 7.22)
Mozilla Firefox 10.0.2 (x86 en-US) (Version: 10.0.2)
NirSoft BlueScreenView
Notepad++ (Version: 5.9.6.2)
NVIDIA 3D Vision Controller Driver (Version: 280.19)
NVIDIA 3D Vision Controller Driver 285.62 (Version: 285.62)
NVIDIA 3D Vision Driver 285.62 (Version: 285.62)
NVIDIA Control Panel 285.62 (Version: 285.62)
NVIDIA Graphics Driver 285.62 (Version: 285.62)
NVIDIA HD Audio Driver 1.2.24.0 (Version: 1.2.24.0)
NVIDIA Install Application (Version: 2.1002.46.235)
NVIDIA PhysX (Version: 9.11.0621)
NVIDIA PhysX System Software 9.11.0621 (Version: 9.11.0621)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.8562)
NVIDIA Update 1.5.20 (Version: 1.5.20)
NVIDIA Update Components (Version: 1.5.20)
ON_OFF Charge B11.0110.1 (Version: 1.00.0001)
PCTV Package - Windows Media Center (Version: 4.1.0.183)
QuickTime (Version: 7.71.80.42)
Rave Reports 7.7.0 BE
Realtek Ethernet Controller Driver (Version: 7.38.113.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6316)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.1.16.0)
SpeedFan (remove only)
Unity Web Player (Version: )
Update Manager B10.0728.1 (Version: 1.00.0000)
Video Mover
VLC media player 1.1.11 (Version: 1.1.11)
VMN Toolbar
WinZip 15.0 (Version: 15.0.9411)

========================= Memory info: ===================================

Percentage of memory in use: 11%
Total physical RAM: 12285.24 MB
Available physical RAM: 10915.82 MB
Total Pagefile: 24568.63 MB
Available Pagefile: 22675.98 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.25 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:111.79 GB) (Free:46.01 GB) NTFS
4 Drive f: (Save) (Fixed) (Total:1863.01 GB) (Free:1718.49 GB) NTFS
5 Drive g: (FreeAgent Drive) (Fixed) (Total:465.76 GB) (Free:361.16 GB) NTFS

========================= Users: ========================================

User accounts for \\GLEN-PC

Administrator Amanda Glen
Guest Kids Mcx1-GLEN-PC
UpdatusUser


**** End of log ****



malware found 2 items..
Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.21.06

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Glen :: GLEN-PC [administrator]

2/21/2012 6:08:36 PM
mbam-log-2012-02-21 (18-10-22).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 238956
Time elapsed: 1 minute(s), 14 second(s)

Memory Processes Detected: 1
C:\Windows\KMService.exe (RiskWare.Tool.CK) -> 1700 -> No action taken.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\KMService.exe (RiskWare.Tool.CK) -> No action taken.

(end)

rand after deleting them and it did not show up on second scan
ran the tddskiller and it found nothing.

#4 boopme

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Posted 21 February 2012 - 10:32 PM

Hello some of the errors I see may be the problem.

We need to run another scan and fix some other items.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.



Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u3-windows-i586.exe (or jre-7u3-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.

Similarly Update to Adobe Reader X (10.1.0)
Note UN check the box so you do not install the toolbar,unless you really want it..

Free! Google Toolbar search Google from any web page, block pop-ups

Yes, install Google Toolbar - optional

To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 squills

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Posted 22 February 2012 - 07:02 PM

ok did updates and ran the virus thing. here is the result. Note i did not delete any of them. Nothing seem harmfull but i figured i would post reults and let you tell me what i should delte :D

C:\Users\Glen\AppData\Local\Temp\ICReinstall_ICReinstall_minecraft.exe a variant of Win32/InstallCore.F application cleaned by deleting - quarantined
C:\Users\Glen\AppData\Local\Temp\ICReinstall\cnet2_Minecraft_exe.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\Users\Glen\Downloads\cnet2_Minecraft_exe.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\Users\Glen\Downloads\DTLite4452-0287.exe Win32/OpenCandy application deleted - quarantined
C:\Users\Glen\Downloads\SoftonicDownloader_for_maketorrent.exe a variant of Win32/SoftonicDownloader.C application cleaned by deleting - quarantined
C:\Windows\KMService.exe Win32/HackKMS.A application cleaned by deleting (after the next restart) - quarantined
G:\Glen\Microsoft.Office.2010.ISO.Activator-ZWTiSO-PDU-IPT\Microsoft.Office.2010-IPT.rar Win32/HackKMS.A application deleted - quarantined
G:\Glen\Microsoft.Office.2010.ISO.Activator-ZWTiSO-PDU-IPT\MICROSOFT.OFFICE.2010.ISO Win32/HackKMS.A application deleted - quarantined

#6 boopme

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Posted 22 February 2012 - 09:20 PM

Quarantine is fine as it can no longer harm your PC. Win32/HackKMS is a Backdoor infection.
If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

These infections are common from torrent downloads.

How is it running now.

I'd like to do a Rootkit check as we found a backdoor.


Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 squills

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Posted 22 February 2012 - 10:24 PM

The Win32/HackKMS is a known program i loaded on the computer i can see why it would flag it, but its not an issue as far as i know? Ill continue to run this computer and see if the BSOD comes back? and ill try the rootkill kit if you still wish or think i should?

#8 squills

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Posted 23 February 2012 - 07:52 AM

aswMBR version 0.9.9.1649 Copyright© 2011 AVAST Software
Run date: 2012-02-23 04:51:02
-----------------------------
04:51:02.095 OS Version: Windows x64 6.1.7600
04:51:02.095 Number of processors: 6 586 0xA00
04:51:02.096 ComputerName: GLEN-PC UserName: Glen
04:51:02.257 Initialize success
04:51:13.802 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-1
04:51:13.806 Disk 0 Vendor: INTEL_SSDSA2CW120G3 4PC10362 Size: 114473MB BusType: 3
04:51:13.811 Disk 1 \Device\Harddisk1\DR1 -> \Device\Ide\IdeDeviceP1T1L0-2
04:51:13.816 Disk 1 Vendor: WDC_WD20EADS-00R6B0 01.00A01 Size: 1907729MB BusType: 3
04:51:13.822 Disk 0 MBR read successfully
04:51:13.827 Disk 0 MBR scan
04:51:13.833 Disk 0 Windows 7 default MBR code
04:51:13.840 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 114471 MB offset 2048
04:51:13.846 Disk 0 scanning C:\Windows\system32\drivers
04:51:15.162 Service scanning
04:51:18.105 Modules scanning
04:51:18.122 Disk 0 trace - called modules:
04:51:18.133 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys
04:51:18.137 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800aa94060]
04:51:18.143 3 CLASSPNP.SYS[fffff88000c0143f] -> nt!IofCallDriver -> [0xfffffa800a610580]
04:51:18.149 5 ACPI.sys[fffff88000f53781] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-1[0xfffffa800a694060]
04:51:18.154 Scan finished successfully
04:51:37.846 Disk 0 MBR has been saved successfully to "C:\Users\Glen\Desktop\MBR.dat"
04:51:37.849 The log file has been saved successfully to "C:\Users\Glen\Desktop\aswMBR.txt"


thats the aswMBR file
.. So far it has not happen again... but not sure what we did :D
i would still give it a few days to know for sure.

#9 boopme

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Posted 23 February 2012 - 02:21 PM

You lookk clean,if it occurs again post the error logs above in the WIN 7 forum up top. It is a soft or hsrdware issue.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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