I am new to this site. Never used the forum. I am using windows 7 operating system. I had free antivirus software norton offered by my bank for one year. It has expired and now I cannot get any software to download on my computer. I have tried many, symantec which my wife gets free from the university, and avast which i tried several times to download, and others. the problem seems to be that it takes so long to download the software that the computer times out before download complete. For example: avast free software download notes that it will take more than 12 hours to download. after about 15 minutes i get notification that the dowwnload has timed out.
Also,I tried to download the software from the university and it begings to download and when we get to the updates part of it after about 10 minutes the download stops and after about 15 minutes the download stops or times out and i have to start all over again. the same thing happens over and over. Something is blocking me from downloading any type of virus protection it seems. i have no protection at this time and cannot seem to get something to work. it is very frustrating. I have been working on this problem off and on for months. I just don't use this computer now because i am afraid of getting infection of some kind that will disable the computer all together. what can i do to see if i have some kind of malware or something keeping me from downloading software?
since i am new here i am not sure how i will get a response or where to look for one. Mod Edit: Removed email addy to protect from spambots ~ Hamluis.
Edited by hamluis, 21 February 2012 - 06:55 PM.
Moved from Win 7 to Am I Infected.