I would like you to download an updated version of combofix.
Delete the version of combofix you have now on your desktop and download a new one from here
**Note: It is important that it is saved directly to your desktop**
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Note:Do not mouseclick combofix's window while it's running. That may cause it to stall
Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer
"information and logs"
- In your next post I need the following
- Log from Combofix
- let me know of any problems you may have had
- How is the computer doing now?