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Possibly infected with hijacking malware.


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17 replies to this topic

#1 Sean92

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Posted 21 February 2012 - 12:51 AM

Hi, three-four days ago my computer started behaving suspciously, my internet connection would lag heavily for a few seconds or disconnect completely. Recently my network stated that there was an IP conflict due to a computer on my network sharing my IP, this took place following a disconnect. I have scanned with ESET NOD32 (trial version), Super Anti Spyware and malwarebytes and all that was found were some tracking cookies.

This is a new topic for this issue as my other one had a title which did not describe the problem. (Older topic: http://www.bleepingcomputer.com/forums/topic443347.html)

Kind regards and thank you for reading,

Sean.

Edited by Sean92, 21 February 2012 - 12:59 AM.


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#2 Sean92

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Posted 21 February 2012 - 01:23 AM

If I am not available for a response I will be able to check this post 13-15 hours after the original post.

#3 cryptodan

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Posted 21 February 2012 - 09:07 AM

Are you using static IP's or are you using DHCP ones?

What kind of network are you on?

#4 Sean92

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Posted 21 February 2012 - 01:56 PM

Hello Cryptodan and thank you very much for your time.

Forgive me for being somewhat of a technophobe but I don't know if our IP's are static or not, nor do I know what a DHCP IP is. The network that I am on is wireless if that answers your second question. All I know is that this problem has not occured before and we have been using the same network for a long length of time.

Apologies if I am being unhelpful but my brother usually handles our networking from his computer.

(I will check this topic every 30 minutes to an hour inside your working hours so that this wont cover the length of a few days and waste your time)

Thank you again,

Sean.

Edited by Sean92, 21 February 2012 - 02:01 PM.


#5 cryptodan

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Posted 21 February 2012 - 03:25 PM

Do the following on all computers:

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#6 Sean92

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Posted 21 February 2012 - 03:50 PM

MiniToolBox by Farbar Version: 18-01-2012
Ran by User (administrator) on 21-02-2012 at 20:48:13
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 90-FB-A6-89-BB-FB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::40a0:39de:952a:c6b9%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 February 2012 20:46:12
Lease Expires . . . . . . . . . . : 24 February 2012 20:46:12
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 235728614
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-6E-68-46-90-FB-A6-89-BB-FB
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{F8EE9510-ED6A-4941-B0B9-79B66AF76C97}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:4e6:1545:3f57:fffc(Preferred)
Link-local IPv6 Address . . . . . : fe80::4e6:1545:3f57:fffc%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 173.194.41.143
173.194.41.134
173.194.41.129
173.194.41.135
173.194.41.139
173.194.41.132
173.194.41.128
173.194.41.130
173.194.41.136
173.194.41.138
173.194.41.141
173.194.41.137
173.194.41.140
173.194.41.133
173.194.41.142
173.194.41.131


Pinging google.com [173.194.41.143] with 32 bytes of data:
Reply from 173.194.41.143: bytes=32 time=48ms TTL=53
Reply from 173.194.41.143: bytes=32 time=39ms TTL=53

Ping statistics for 173.194.41.143:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 48ms, Average = 43ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 98.139.127.62
98.139.183.24
209.191.122.70


Pinging yahoo.com [98.139.127.62] with 32 bytes of data:
Reply from 98.139.127.62: bytes=32 time=576ms TTL=52
Reply from 98.139.127.62: bytes=32 time=547ms TTL=52

Ping statistics for 98.139.127.62:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 547ms, Maximum = 576ms, Average = 561ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...90 fb a6 89 bb fb ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.3 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.3 276
192.168.0.3 255.255.255.255 On-link 192.168.0.3 276
192.168.0.255 255.255.255.255 On-link 192.168.0.3 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.3 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.3 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 58 ::/0 On-link
1 306 ::1/128 On-link
11 58 2001::/32 On-link
11 306 2001:0:5ef5:79fb:4e6:1545:3f57:fffc/128
On-link
10 276 fe80::/64 On-link
11 306 fe80::/64 On-link
11 306 fe80::4e6:1545:3f57:fffc/128
On-link
10 276 fe80::40a0:39de:952a:c6b9/128
On-link
1 306 ff00::/8 On-link
11 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/20/2012 05:29:20 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 15 2.0.168.192.in-addr.arpa. PTR User-PC.local.

Error: (02/20/2012 05:29:20 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.2:5353 20 2.0.168.192.in-addr.arpa. PTR Marks-iPhone.local.

Error: (02/20/2012 04:15:20 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 15 2.0.168.192.in-addr.arpa. PTR User-PC.local.

Error: (02/20/2012 04:15:20 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.2:5353 20 2.0.168.192.in-addr.arpa. PTR Marks-iPhone.local.

Error: (02/20/2012 03:03:25 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 15 2.0.168.192.in-addr.arpa. PTR User-PC.local.

Error: (02/20/2012 03:03:25 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.2:5353 20 2.0.168.192.in-addr.arpa. PTR Marks-iPhone.local.

Error: (02/19/2012 09:23:18 AM) (Source: Application Error) (User: )
Description: Faulting application name: CivilizationV_DX11.exe, version: 1.0.1.511, time stamp: 0x4ee9bec2
Faulting module name: CivilizationV_DX11.exe, version: 1.0.1.511, time stamp: 0x4ee9bec2
Exception code: 0xc0000005
Fault offset: 0x0020d15a
Faulting process id: 0xf34
Faulting application start time: 0xCivilizationV_DX11.exe0
Faulting application path: CivilizationV_DX11.exe1
Faulting module path: CivilizationV_DX11.exe2
Report Id: CivilizationV_DX11.exe3

Error: (02/18/2012 05:20:29 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 15 2.0.168.192.in-addr.arpa. PTR User-PC.local.

Error: (02/18/2012 05:20:29 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.0.2:5353 18 2.0.168.192.in-addr.arpa. PTR iPod-touch.local.

Error: (02/09/2012 08:10:34 PM) (Source: Application Hang) (User: )
Description: The program League of Legends.exe version 1.0.0.133 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: e34

Start Time: 01cce766ce35987c

Termination Time: 12

Application Path: C:\Riot Games\League of Legends\RADS\solutions\lol_game_client_sln\releases\0.0.0.120\deploy\League of Legends.exe

Report Id: 1e2685cf-535a-11e1-b05d-90fba689bbfb


System errors:
=============
Error: (02/20/2012 06:36:52 AM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 0.0.0.0 with the system
having network hardware address 00-00-00-00-00-00. Network operations on this system may
be disrupted as a result.

Error: (02/20/2012 03:48:19 AM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (02/20/2012 02:36:44 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/20/2012 02:36:37 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/20/2012 02:36:37 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/20/2012 02:36:37 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/20/2012 02:36:37 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/20/2012 02:36:37 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/20/2012 02:36:37 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (02/20/2012 02:36:36 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
Adobe Photoshop Elements 8.0 (Version: 8.0)
Adobe Reader 9.1 MUI (Version: 9.1.0)
Advertising Center (Version: 0.0.0.2)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Battlefield Heroes
Bonjour (Version: 3.0.0.10)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Dead Island
ESET NOD32 Antivirus (Version: 5.0.95.0)
Hotkey Utility (Version: 2.05.3003)
Identity Card (Version: 1.00.3002)
ImagXpress (Version: 7.0.74.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2082)
Intel® Matrix Storage Manager
iTunes (Version: 10.5.1.42)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
Java™ 6 Update 30 (64-bit) (Version: 6.0.300)
Junk Mail filter update (Version: 14.0.8089.726)
League of Legends (Version: 1.02.0000)
LibreOffice 3.3 (Version: 3.3.401)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Medieval II - Retrofit Mod version 1.0
Medieval II Total War (Version: 1.03.000)
Medieval II Total War : Kingdoms : Americas (Version: 1.03.000)
Medieval II Total War : Kingdoms : Britannia (Version: 1.03.000)
Medieval II Total War : Kingdoms : Crusades (Version: 1.03.000)
Medieval II Total War : Kingdoms : Teutonic (Version: 1.03.000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual J# .NET Redistributable Package 1.1 (Version: 1.1.4322)
Microsoft Works (Version: 9.7.0621)
Mount & Blade: Warband
Mozilla Firefox 10.0.2 (x86 en-GB) (Version: 10.0.2)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mumble 1.2.3 (Version: 1.2.3)
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero DiscSpeed (Version: 5.4.13.100)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.12.100)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.6.2.101)
Nero InfoTool (Version: 6.4.12.100)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.37.100)
Nero StartSmart Help (Version: 9.4.27.100)
Nero StartSmart OEM (Version: 9.4.10.100)
NeroExpress (Version: 9.4.33.100)
neroxml (Version: 1.0.0)
Packard Bell InfoCentre (Version: 3.02.3000)
Packard Bell Recovery Management (Version: 4.05.3007)
Packard Bell Registration (Version: 1.02.3006)
Packard Bell ScreenSaver (Version: 1.1.0812)
Packard Bell Software Suite SE (Version: 2.01.3003)
Packard Bell Updater (Version: 1.02.3001)
PunkBuster Services (Version: 0.990)
QuickTime (Version: 7.71.80.42)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.17.304.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6045)
Sid Meier's Civilization V
Skype™ 5.5 (Version: 5.5.124)
Steam (Version: 1.0.0.0)
SUPERAntiSpyware (Version: 5.0.1144)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Welcome Center (Version: 1.00.3013)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
YouTube Downloader 3.4
YouTube Downloader Toolbar v4.9 (Version: 4.9)

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 2999.11 MB
Available physical RAM: 1721.86 MB
Total Pagefile: 5996.41 MB
Available Pagefile: 4436.63 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.72 MB

========================= Partitions: =====================================

1 Drive c: (Packard Bell) (Fixed) (Total:221.95 GB) (Free:141.95 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:222.71 GB) (Free:222.62 GB) NTFS
3 Drive e: (M2G_DISK1) (CDROM) (Total:6.62 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\USER-PC

Administrator ASPNET Guest
User

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

#7 Sean92

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Posted 21 February 2012 - 03:55 PM

Does that error log mean that the IP conflict came from a masked IP? Not good <_<

My brother just checked the network history as his computer controls it, all of the issues are occuring on my computer and him and my other brother are having no problems whatsoever. So they have decided not to take part in our fight against evil. Unfortunately I don't give the orders around here :lol:

Edited by Sean92, 21 February 2012 - 04:05 PM.


#8 cryptodan

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Posted 21 February 2012 - 04:05 PM

Hello,

And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.

Please download and run Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Malwarebytes Anti-Malware

NOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are unchecked (leave all others checked):
    • Ignore files larger then 4mb
    • Ignore non-executable files

    Now Perform the scan with SUPERAntiSpyware as follows:
    • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes" and reboot normally.
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

SAS Portable
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.


All scans above should be performed in regular boot mode, and if that is not possible then I will post instructions in a follow up reply on how to get into Safe Mode to perform the scans. Also all scans should be COMPLETE and not quick unless specifically instructed to do so.

#9 Sean92

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Posted 21 February 2012 - 04:09 PM

Results of screen317's Security Check version 0.99.31
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 29
Java version out of date!
Adobe Reader 9 Adobe Reader out of date!
Mozilla Firefox (10.0.2)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
``````````End of Log````````````

Performing Malwarebytes scan now

Edited by Sean92, 21 February 2012 - 04:10 PM.


#10 Sean92

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Posted 21 February 2012 - 04:45 PM

Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.16.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
User :: USER-PC [administrator]

Protection: Enabled

21/02/2012 21:10:11
mbam-log-2012-02-21 (21-10-11).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 345221
Time elapsed: 34 minute(s), 4 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#11 Sean92

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Posted 21 February 2012 - 05:35 PM

SUPER Anti Spyeware: I have no Statistics/Logs tab when entering the preferences window, however I can tell you that all that was found were 17 tracking cookies. Proceeding to next step.

Edited by Sean92, 22 February 2012 - 03:59 AM.


#12 Sean92

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Posted 21 February 2012 - 05:50 PM

GMER has found no system alterations.

#13 cryptodan

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Posted 22 February 2012 - 05:16 PM

There seems to be no infection, so it seems that there is a device that is incorrectly configured on the network. You need to find this device and reconfigure it.

#14 Sean92

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Posted 23 February 2012 - 02:01 AM

Hmm, any suggestions on what it might be?

#15 Sean92

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Posted 23 February 2012 - 04:56 AM

I just uninstalled my ESETNOD32 as its trial expired and I am now using Avast! free edition, comodo firewall and malwarebytes free edition. Keeping you posted in case this thread continues.




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