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Am I infected redirect.


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8 replies to this topic

#1 ReddKoZ

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Posted 20 February 2012 - 06:29 PM

Ok so i posted in the "Am i infected? What do I do?" forum and was redirected to this forum by boopme.

I thought i was infected with malaware or some virus. He had me run minitoolbox, tdsskiller, mbam and aswMBR. All of them ran fine with nothing found except when i ran aswMBR my computer blue screened WHILE the program was running and restarted itself. I HAVE NEVER HAD A BLUE SCREEN ON THIS LAPTOP BEFORE. Not even a year old. He told me a system file might be corrupted. SO now im posting here. Heres the last post he wanted me to bring to this forum, I'll also link the url. ALSO, I ONLY RAN ASWMBR ONCE. I HAVE NOT RAN IT A SECOND TIME.

http://www.bleepingcomputer.com/forums/topic443315.html/page__p__2603832__fromsearch__1#entry2603832


And this is the error message I got once my laptop rebooted itself.




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\022012-53882-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-71760-0.sysdata.xml

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Edit: Added topic descriptor to avoid confusion since member was referred back to OS forum. ~ Animal

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#2 hamluis

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Posted 20 February 2012 - 07:13 PM

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt, copy all content and paste it into your next reply.

FWIW: Ccleaner deletes files created from BSOD situations...I suggest that disable/remove Ccleaner.

Louis

#3 ReddKoZ

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Posted 20 February 2012 - 07:25 PM

Ok here is the log.










==================================================
Dump File : 022012-53882-01.dmp
Crash Time : 2/20/2012 3:10:24 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000008
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022012-53882-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

#4 hamluis

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Posted 20 February 2012 - 09:46 PM

Did you remove Ccleaner?

In effect, it has erased any useful information that may have existed in previous dump files.

If this is truly your first BSOD...troubleshooting a single BSOD is very difficult, especially one pointing to ntoskrnl.exe as the culprit instead of the scene of the crime.

For a generic explanation of your error, see D1 in right column at http://www.aumha.org/a/stop.htm .

Louis

#5 ReddKoZ

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Posted 20 February 2012 - 10:34 PM

I did not remove ccleaner. I did not run ccleaner after the error occured. I had just restored my computer off of a restore disc about a week ago because it was running little slow and i thought i was infected with a firefox re-directer. After the restore everything seemed fine but it seemed like my fps was suffering in game for some reason. Thats when i came to this site. I ran aswMBR and thats when it blue screened. aswMBR did not even finish. So do i have a corrupted system file? or what should I do?

#6 hamluis

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Posted 21 February 2012 - 03:03 PM

System manufacturer and model?

Let's see if I have this right :).

You claim you never had a BSOD othet than the one reflected, yet you attempted to do a restore to factory defaults a week ago.

You have been in AII and they found no malware.

You received a BSOD when running a program in your AII visit.

What...are the complaints...that you have concerning your system...today?

Louis

Edited by hamluis, 22 February 2012 - 01:33 PM.


#7 noknojon

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Posted 21 February 2012 - 04:38 PM

I ran aswMBR and thats when it blue screened.

Hi -
I must agree with hamluis that ONE blue screen while using aswMBR is not a cause for concern.
Unless you have other problems, I would let it wait for a month and see if there is another problem.

Run sfc /scannow, and chkdsk /r from an elevated Command Prompt and that should check your file system -

Keep us updated if there are points that we missed, or other problems -

Thank You -

#8 ReddKoZ

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Posted 21 February 2012 - 07:22 PM

System manufacturer and model?


It is an asus k52f.

What...are the complaints...that you have concerning your system...today?


I was just concerned about the blue screen, that had never happened. So i was not sure if i should be worried about it or not. After posting what had happened with the bsod I was told to come and post in this forum(WIN7) because there might be system file corruption.

As far as I can tell right now, I have not noticed any problems. I just wanted to make sure that I did not have corrupted system files, since I do not know that much about computers.

Run sfc /scannow, and chkdsk /r from an elevated Command Prompt and that should check your file system


I ran both of those and everything seemed ok, nothing bad showed up.

Sorry about everything. If I notice any problems I will definitely come back and let you know. Thank you for your help.

#9 noknojon

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Posted 21 February 2012 - 09:20 PM

Sorry about everything. If I notice any problems I will definitely come back and let you know. Thank you for your help.

Hi -
Please, do call back if you do have this problem again, but one Blue screen is not rare with some diagnostic tools as they can stress your system.
Run things for a week and let us know how things are then -

Good Luck -




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