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#1 Tom187839

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Posted 20 February 2012 - 04:58 PM

Hi everyone,
I have a 2TB external hard drive with all my music on it plus many other things; however, the problem is with my music folder [H:/My Music]. It is partitioned ~1.5TB [H:] NTFS (everything on it & music) and ~.5TB FAT32 [F:] (empty right now). It worked for a year like this, no problems, and the FAT32 partition was so I could connect it to XBOX 360 but never did. I might of had the external plugged in when I re-installed Windows (XP Home SP3 & 7-64bit). I use this hard drive on both Windows 7 and XP computers, but my XP laptop I will be doing this on and using iTunes. These are the symptoms:

-If I right click ---> Properties, it shows the right statistics (size of folder & how many files/folders)
-If I play my music through iTunes it works
-If I go into the "My Music" folder it only shows the contained folders (band names)
-I have over 500 bands in it...
-Nothing in the folder is hidden

-When I go into the "My Music" folder to look at the band folders it doesn't tell me the right statistics for each folder. It only shows what iTunes didn't touch in it's library.

Any help would be much appreciated.

Thanks, Tom

Edited by Tom187839, 21 February 2012 - 05:51 AM.


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#2 hamluis

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Posted 20 February 2012 - 05:22 PM

Doesn't read like an XP problem to me.

Isn't My Music the iTunes default location?

Your install of iTunes may be corrupt...the drive may be corrupt...hard to say.

I'd run chkdsk /r on the 1.5TB partition.

Louis

#3 Tom187839

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Posted 20 February 2012 - 06:36 PM

The default location would be "My Music" in "My Documents" of the boot disk. However, my "My Music" folder is the same name but on my external drive. I'm running chkdsk /r right now and re-installing iTunes.

Thanks

#4 Tom187839

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Posted 21 February 2012 - 07:58 AM

So I ran a chkdsk /r and the results were 0KB of data in bad sectors. I also re-installed iTunes and everything is the same. Still having the same exact problem. I can't afford to lose all these files and it is really annoying to have to go through iTunes only.

#5 JimmyRay

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Posted 21 February 2012 - 08:36 AM

My friend Hamluis, why not you going for online technical support. Data are vital and you can't leave them as usual. Sometimes few technical error(s) are, who don't catch by us. But the experts are, have lot experience and have maximum possible to resolve your issue.

#6 Tom187839

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Posted 21 February 2012 - 08:42 AM

@JimmyRay: Are you thinking Microsoft or Apple support? This is why I haven't because I'm not sure what is going on. Also, some of my music isn't actually legit if you know what I mean.

Edited by Tom187839, 21 February 2012 - 08:43 AM.


#7 hamluis

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Posted 21 February 2012 - 10:14 AM

Chkdsk /r is a Windows file structure tool...it does not check the functionality of the hard drive itself, it is concerned with the NTFS/FAT file structure and Windows.

I would download and run the appropriate hard drive diagnostic...avaiable at the website of the respective hard drive manufacturer.

Free Hard Drive Testing Tools - Hard Drive Diagnostics - http://pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm

Elimination of suspects is the order of the day, IMO.

Louis




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