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Windows XP Laptop taking FOREVER to start up and constantly freezing up


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16 replies to this topic

#1 TPBfan

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Posted 20 February 2012 - 01:01 PM

I am having one heck of a time with our Dell laptop. It is used mostly by my husband for reading and I occasionally use it to check email and Facebook. I've wanted to add some memory to it for awhile now but recently we have encounter a really annoying problem. It takes FOREVER and I do mean, FOREVER to get the laptop to start up. I've checked the start-up folder, I've run Avast on full scan and Malwarebytes and STILL can't seem to fix the problem. As far as I know, the computer is updated and we don't use Internet Explorer. The husband uses Mozilla and I use Google Chrome. I am at a loss.
It will also freeze up, take forever to close down and sometimes, just refuse to do anything. I haven't gotten any error messages, no warnings, I recently defragged it too. It can take a maddening long time to even get the browser of choice to open up.
It is getting so frustrating that I am ready to just toss it against the wall! I plan on giving my husband this laptop for his full time use (since all he does is read on the internet) and getting myself something more versatile. However, I wouldn't give this laptop to our puppy right now in the state it is in. I realize this was never a speedy machine, but this is ridiculous. Any help would be greatly appreciated.

P.S. I have also run Ccleaner too. :wacko:
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#2 boopme

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Posted 20 February 2012 - 05:17 PM

Hello, were the malware scans finding and removing anything?

Lets see if this shows us something.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 TPBfan

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Posted 21 February 2012 - 08:54 PM

I am on a different computer right now, but as soon as I can, I will do as you ask. (It MAY not be until tomorrow morning 2-22 because I have to go to work tonight.)

To answer your question though, no. NOTHING is being found on the scans. I am perplexed.
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#4 boopme

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Posted 21 February 2012 - 09:23 PM

Ok, but it already appears most likely that its a soft or hardware issue and you will probably need to start a new topic in XP so they can look at other things.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 TPBfan

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Posted 27 February 2012 - 09:02 AM

MiniToolBox by Farbar Version: 18-01-2012
Ran by Dell (administrator) on 27-02-2012 at 08:56:15
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Dell Wireless 1370 WLAN Mini-PCI Card = Wireless Network Connection 3 (Connected)
Broadcom NetXtreme 57xx Gigabit Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection 3"

set address name="Wireless Network Connection 3" source=dhcp
set dns name="Wireless Network Connection 3" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 3" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : dell-5adeccc816

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller

Physical Address. . . . . . . . . : 00-14-22-CB-06-55



Ethernet adapter Wireless Network Connection 3:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Dell Wireless 1370 WLAN Mini-PCI Card

Physical Address. . . . . . . . . : 00-14-A5-56-8C-B8

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.11

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 64.233.214.34

64.233.214.41

Lease Obtained. . . . . . . . . . : February 27, 2012 8:51:26 AM

Lease Expires . . . . . . . . . . : February 27, 2012 9:51:26 AM

Server: clv11-dns1.clv.wideopenwest.com
Address: 64.233.214.34

Name: google.com
Addresses: 72.14.204.101, 72.14.204.102, 72.14.204.113, 72.14.204.138
72.14.204.100



Pinging google.com [72.14.204.100] with 32 bytes of data:



Reply from 72.14.204.100: bytes=32 time=26ms TTL=53

Reply from 72.14.204.100: bytes=32 time=26ms TTL=53



Ping statistics for 72.14.204.100:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 26ms, Maximum = 26ms, Average = 26ms

Server: clv11-dns1.clv.wideopenwest.com
Address: 64.233.214.34

Name: yahoo.com
Addresses: 98.139.127.62, 98.139.183.24, 209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=52ms TTL=49

Reply from 209.191.122.70: bytes=32 time=52ms TTL=49



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 52ms, Maximum = 52ms, Average = 52ms

Server: clv11-dns1.clv.wideopenwest.com
Address: 64.233.214.34

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 14 22 cb 06 55 ...... Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
0x3 ...00 14 a5 56 8c b8 ...... Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.11 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.11 192.168.0.11 25
192.168.0.11 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.0.255 255.255.255.255 192.168.0.11 192.168.0.11 25
224.0.0.0 240.0.0.0 192.168.0.11 192.168.0.11 25
255.255.255.255 255.255.255.255 192.168.0.11 2 1
255.255.255.255 255.255.255.255 192.168.0.11 192.168.0.11 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/27/2012 08:51:39 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/27/2012 08:51:39 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {7B849a69-220F-451E-B3FE-2CB811AF94AE} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/27/2012 08:51:25 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/27/2012 08:51:25 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {7B849a69-220F-451E-B3FE-2CB811AF94AE} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/27/2012 08:11:49 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/27/2012 08:11:49 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {7B849a69-220F-451E-B3FE-2CB811AF94AE} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/27/2012 08:11:41 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/27/2012 08:11:41 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {7B849a69-220F-451E-B3FE-2CB811AF94AE} and it will not be loaded. This is most likely caused by a faulty registration.

Error: (02/26/2012 02:05:34 PM) (Source: Application Hang) (User: )
Description: Hanging application chrome.exe, version 17.0.963.56, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (02/26/2012 02:01:44 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D} and it will not be loaded. This is most likely caused by a faulty registration.


System errors:
=============
Error: (02/27/2012 08:51:47 AM) (Source: Service Control Manager) (User: )
Description: The WLANKEEPER service depends on the EvtEng service which failed to start because of the following error:
%%1058

Error: (02/27/2012 08:51:47 AM) (Source: Service Control Manager) (User: )
Description: The Spectrum24 Event Monitor service depends on the EvtEng service which failed to start because of the following error:
%%1058

Error: (02/27/2012 08:50:22 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (02/27/2012 08:50:11 AM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Error: (02/27/2012 08:48:29 AM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (02/27/2012 08:26:12 AM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Error: (02/27/2012 08:24:41 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (02/27/2012 08:24:38 AM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Error: (02/27/2012 08:24:37 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Aavmker4
AFD
aswRdr
aswSnx
aswSP
aswTdi
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
OMCI
PCTSD
RasAcd
Rdbss
Tcpip
WS2IFSL

Error: (02/27/2012 08:24:37 AM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
%%31


Microsoft Office Sessions:
=========================
Error: (02/27/2012 08:51:39 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D}

Error: (02/27/2012 08:51:39 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: {7B849a69-220F-451E-B3FE-2CB811AF94AE}

Error: (02/27/2012 08:51:25 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D}

Error: (02/27/2012 08:51:25 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: {7B849a69-220F-451E-B3FE-2CB811AF94AE}

Error: (02/27/2012 08:11:49 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D}

Error: (02/27/2012 08:11:49 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: {7B849a69-220F-451E-B3FE-2CB811AF94AE}

Error: (02/27/2012 08:11:41 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D}

Error: (02/27/2012 08:11:41 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: {7B849a69-220F-451E-B3FE-2CB811AF94AE}

Error: (02/26/2012 02:05:34 PM) (Source: Application Hang)(User: )
Description: chrome.exe17.0.963.56hungapp0.0.0.000000000

Error: (02/26/2012 02:01:44 PM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D}


=========================== Installed Programs ============================

Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
ALPS Touch Pad Driver
ATI - Software Uninstall Utility (Version: 6.14.10.1010)
ATI Control Panel (Version: 6.14.10.5125)
ATI Display Driver (Version: 8.063.2.1.1-050111a-020427C-Dell)
avast! Free Antivirus (Version: 6.0.1367.0)
Broadcom Driver Installer (Version: 7.53.02)
Broadcom Gigabit Integrated Controller (Version: 7.53.02)
C-Major Audio (Version: 42xx)
CCleaner (Version: 3.16)
Conexant D110 MDC V.92 Modem
Dell ResourceCD
Dell Wireless WLAN Card (Version: 4.100.15.8)
Foxit Reader 5.1 (Version: 5.1.4.104)
Google Chrome (Version: 17.0.963.56)
Google Update Helper (Version: 1.3.21.99)
HiJackThis (Version: 1.0.0)
InstallBrain Updater Service (Version: 11,6,20,2)
Intel® Graphics Media Accelerator Driver for Mobile (Version: 6.14.10.4410)
Intel® PROSet/Wireless Software (Version: 9.00.0000)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
LeapFrog Connect (Version: 3.2.19.13664)
LeapFrog Leapster Explorer Plugin (Version: 3.2.22.13714)
LeapFrog My Pals Plugin (Version: 3.2.19.13664)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
mCore (Version: 1.19.0000)
mDriver (Version: 1.19.0000)
mDrWiFi (Version: 1.19.0000)
mHlpDell (Version: 1.19.0000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Calculator Plus (Version: 1.0.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
mIWA (Version: 1.19.0000)
mIWCA (Version: 1.19.0000)
mLogView (Version: 1.19.0000)
mMHouse (Version: 1.19.0000)
Mozilla Firefox 4.0.1 (x86 en-US) (Version: 4.0.1)
mPfMgr (Version: 1.19.0000)
mPfWiz (Version: 1.19.0000)
mProSafe (Version: 9.00.0000)
mSSO (Version: 1.19.0000)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
mToolkit (Version: 1.19.0000)
mWlsSafe (Version: 9.00.0000)
mXML (Version: 1.19.0000)
mZConfig (Version: 1.19.0000)
Texas Instruments PCIxx21/x515 drivers. (Version: 1.01.0001)
TI_Inst (Version: 1.01.0001)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster Explorer Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0 (Version: 04.00.6001.503)

========================= Devices: ================================

Name: ACPI Uniprocessor PC
Description: ACPI Uniprocessor PC
Class Guid: {4D36E966-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: ACPI

Name: Intel® Pentium® M processor 1.73GHz
Description: Intel Processor
Class Guid: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
Manufacturer: Intel
Service: intelppm

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
Manufacturer: Microsoft
Service: CmBatt

Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
Manufacturer: Microsoft
Service: CmBatt

Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
Manufacturer: Microsoft
Service: CmBatt

Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Sleep Button
Description: ACPI Sleep Button
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System board
Description: System board
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: PCI bus
Description: PCI bus
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Mobile Intel® 915GM/PM/GMS/910GML Express Processor to DRAM Controller - 2590
Description: Mobile Intel® 915GM/PM/GMS/910GML Express Processor to DRAM Controller - 2590
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service:

Name: Mobile Intel® 915GM/GMS,910GML Express Chipset Family
Description: Mobile Intel® 915GM/GMS,910GML Express Chipset Family
Class Guid: {4D36E968-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel Corporation
Service: ialm

Name: Plug and Play Monitor
Description: Plug and Play Monitor
Class Guid: {4D36E96E-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard monitor types)
Service:

Name: Plug and Play Monitor
Description: Plug and Play Monitor
Class Guid: {4D36E96E-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard monitor types)
Service:

Name: Mobile Intel® 915GM/GMS,910GML Express Chipset Family
Description: Mobile Intel® 915GM/GMS,910GML Express Chipset Family
Class Guid: {4D36E968-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel Corporation
Service: ialm

Name: Plug and Play Monitor
Description: Plug and Play Monitor
Class Guid: {4D36E96E-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard monitor types)
Service:

Name: Intel® 82801FB/FBM PCI Express Root Port - 2660
Description: Intel® 82801FB/FBM PCI Express Root Port - 2660
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pci

Name: Broadcom NetXtreme 57xx Gigabit Controller
Description: Broadcom NetXtreme 57xx Gigabit Controller
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Broadcom
Service: b57w2k

Name: Intel® 82801FB/FBM USB Universal Host Controller - 2658
Description: Intel® 82801FB/FBM USB Universal Host Controller - 2658
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® 82801FB/FBM USB Universal Host Controller - 2659
Description: Intel® 82801FB/FBM USB Universal Host Controller - 2659
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® 82801FB/FBM USB Universal Host Controller - 265A
Description: Intel® 82801FB/FBM USB Universal Host Controller - 265A
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® 82801FB/FBM USB Universal Host Controller - 265B
Description: Intel® 82801FB/FBM USB Universal Host Controller - 265B
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® 82801FB/FBM USB2 Enhanced Host Controller - 265C
Description: Intel® 82801FB/FBM USB2 Enhanced Host Controller - 265C
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® 82801 PCI Bridge - 2448
Description: Intel® 82801 PCI Bridge - 2448
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pci

Name: Texas Instruments PCIxx21/x515 Cardbus Controller
Description: Generic CardBus Controller
Class Guid: {4D36E977-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: pcmcia

Name: Texas Instruments PCI GemCore based SmartCard controller
Description: Texas Instruments PCI GemCore based SmartCard controller
Class Guid: {50DD5230-BA8A-11D1-BF5D-0000F805F530}
Manufacturer: Texas Instruments
Service: GTIPCI21

Name: Dell Wireless 1370 WLAN Mini-PCI Card
Description: Dell Wireless 1370 WLAN Mini-PCI Card
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Broadcom
Service: BCM43XX

Name: SigmaTel C-Major Audio
Description: SigmaTel C-Major Audio
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: SigmaTel
Service: STAC97

Name: Conexant D110 MDC V.92 Modem
Description: Conexant D110 MDC V.92 Modem
Class Guid: {4D36E96D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Conexant
Service: Modem

Name: Intel® 82801FBM LPC Interface Controller - 2641
Description: Intel® 82801FBM LPC Interface Controller - 2641
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: isapnp

Name: ISAPNP Read Data Port
Description: ISAPNP Read Data Port
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Alps Touch Pad
Description: Alps Touch Pad
Class Guid: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Manufacturer: Alps Electric
Service: i8042prt

Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Class Guid: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard keyboards)
Service: i8042prt

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System timer
Description: System timer
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System speaker
Description: System speaker
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System board
Description: System board
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Communications Port (COM1)
Description: Communications Port
Class Guid: {4D36E978-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard port types)
Service: Serial

Name: ECP Printer Port (LPT1)
Description: ECP Printer Port
Class Guid: {4D36E978-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard port types)
Service: Parport

Name: Printer Port Logical Interface
Description: Printer Port Logical Interface
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System board
Description: System board
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Intel® 82801FBM Ultra ATA Storage Controllers - 2653
Description: Intel® 82801FBM Ultra ATA Storage Controllers - 2653
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pciide

Name: Primary IDE Channel
Description: Primary IDE Channel
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: FUJITSU MHV2040AH
Description: Disk drive
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Secondary IDE Channel
Description: Secondary IDE Channel
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: PHILIPS CDRW/DVD SCB5265
Description: CD-ROM Drive
Class Guid: {4D36E965-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: System board
Description: System board
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System board
Description: System board
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System board
Description: System board
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft Composite Battery
Description: Microsoft Composite Battery
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: Compbatt

Name: Volume Manager
Description: Volume Manager
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: ftdisk

Name: Generic volume-11D0-BEC7-08002BE2092F}]??
Description: Generic volume-11D0-BEC7-08002BE2092F}]??
Class Guid: {71A27CDD-812A-11D0-BEC7-08002BE2092F}]??
Manufacturer: Microsoft??
?????????
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Service:

Name: Intel® PRO/Wireless 2200BG Network Connection - Intel Wireless Connection Agent Miniport
Description: Intel Wireless Connection Agent Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel Corporation
Service: IWCA
Problem: : A driver (service) for this device has been disabled. An alternate driver may be providing this functionality (Code 32)
Resolution: The start type for this driver is set to disabled in the registry.
Uninstall the driver from Device Manager, and then scan for new hardware to install the driver again. If this does not work, you might have to change the device start type parameter in the registry.

Name: Intel® PRO/Wireless 2915ABG Network Connection - Intel Wireless Connection Agent Miniport
Description: Intel Wireless Connection Agent Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel Corporation
Service: IWCA
Problem: : A driver (service) for this device has been disabled. An alternate driver may be providing this functionality (Code 32)
Resolution: The start type for this driver is set to disabled in the registry.
Uninstall the driver from Device Manager, and then scan for new hardware to install the driver again. If this does not work, you might have to change the device start type parameter in the registry.

Name: avast! Asynchronous Virus Monitor
Description: avast! Asynchronous Virus Monitor
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Aavmker4

Name: AEGIS Protocol (IEEE 802.1x) v3.2.0.3
Description: AEGIS Protocol (IEEE 802.1x) v3.2.0.3
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AegisP

Name: AFD
Description: AFD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD

Name: aswRdr
Description: aswRdr
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: aswRdr

Name: aswSP
Description: aswSP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: aswSP

Name: avast! Network Shield Support
Description: avast! Network Shield Support
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: aswTdi

Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Beep

Name: dmboot
Description: dmboot
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: dmboot

Name: dmload
Description: dmload
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: dmload

Name: Fips
Description: Fips
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Fips

Name: Generic Packet Classifier
Description: Generic Packet Classifier
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Gpc

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP

Name: IntelIde
Description: IntelIde
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IntelIde

Name: IP Network Address Translator
Description: IP Network Address Translator
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IpNat

Name: IPSEC driver
Description: IPSEC driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IPSec

Name: ksecdd
Description: ksecdd
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ksecdd

Name: mdmxsdk
Description: mdmxsdk
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mdmxsdk

Name: mnmdd
Description: mnmdd
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mnmdd

Name: mountmgr
Description: mountmgr
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mountmgr

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS

Name: Remote Access NDIS TAPI Driver
Description: Remote Access NDIS TAPI Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NdisTapi

Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ndisuio

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy

Name: NetBios over Tcpip
Description: NetBios over Tcpip
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NetBT

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null

Name: OMCI
Description: OMCI
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: OMCI

Name: PartMgr
Description: PartMgr
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PartMgr

Name: ParVdm
Description: ParVdm
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ParVdm

Name: PC Tools Data Store
Description: PC Tools Data Store
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pctDS

Name: Remote Access Auto Connection Driver
Description: Remote Access Auto Connection Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RasAcd

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD

Name: WLAN Transport
Description: WLAN Transport
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: s24trans

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave

Name: VolSnap
Description: VolSnap
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VolSnap

Name: Remote Access IP ARP Driver
Description: Remote Access IP ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarp

Name: Windows Socket 2.0 Non-IFS Service Provider Support Environment
Description: Windows Socket 2.0 Non-IFS Service Provider Support Environment
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WS2IFSL

Name: Audio Codecs
Description: Audio Codecs
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Legacy Audio Drivers
Description: Legacy Audio Drivers
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Media Control Devices
Description: Media Control Devices
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Legacy Video Capture Devices
Description: Legacy Video Capture Devices
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Video Codecs
Description: Video Codecs
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: NdisWan

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: WAN Miniport (IP) - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Intel® PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Intel® PRO/Wireless 2915ABG Network Connection - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Leapfrog USB LAN Adapter - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Direct Parallel
Description: Direct Parallel
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: Raspti
Problem: : A driver (service) for this device has been disabled. An alternate driver may be providing this functionality (Code 32)
Resolution: The start type for this driver is set to disabled in the registry.
Uninstall the driver from Device Manager, and then scan for new hardware to install the driver again. If this does not work, you might have to change the device start type parameter in the registry.

Name: Terminal Server Device Redirector
Description: Terminal Server Device Redirector
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: rdpdr

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: Microsoft WINMM WDM Audio Compatibility Driver
Description: Microsoft WINMM WDM Audio Compatibility Driver
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: wdmaud

Name: Microsoft Kernel System Audio Device
Description: Microsoft Kernel System Audio Device
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: sysaudio

Name: Microcode Update Device
Description: Microcode Update Device
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: update

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: mssmbios


========================= Memory info: ===================================

Percentage of memory in use: 70%
Total physical RAM: 503.36 MB
Available physical RAM: 146.55 MB
Total Pagefile: 1228.71 MB
Available Pagefile: 886.21 MB
Total Virtual: 2047.88 MB
Available Virtual: 1980.41 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:37.26 GB) (Free:26.25 GB) NTFS

========================= Users: ========================================

User accounts for \\DELL-5ADECCC816

Administrator ASPNET Dell
Guest HelpAssistant Jim
SUPPORT_388945a0

========================= Minidump Files ==================================

No minidump file found

**** End of log ****
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#6 TPBfan

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Posted 27 February 2012 - 11:30 AM

Okay, the situation has gone from bad, to worse. SOME HOW somebody accidentally downloaded some hijacking, nasty, DEEPLY rooted "program" called "Whitesmoke" that is now redirecting my searches to "Bing" and just being completely annoying! This is IN ADDITION to the slow start up and freezing up the computer was doing before the download.

Now what?! :wacko:
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#7 boopme

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Posted 27 February 2012 - 02:49 PM

Ok,I think we can get this..
Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click on Change Parameters
  • Put a check in the box of Detect TDLFS file system
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1 <<<== Use this one first.

Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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#8 TPBfan

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Posted 27 February 2012 - 03:50 PM

Okay, I ran TDSS_Killer and the results said, "NO THREATS FOUND" :crazy:
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#9 TPBfan

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Posted 27 February 2012 - 04:10 PM

Protection: Disabled

27/02/2012 3:55:25 PM
mbam-log-2012-02-27 (15-55-25).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 215125
Time elapsed: 7 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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#10 boopme

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Posted 27 February 2012 - 11:07 PM

Ok one last look then as there is no Tidserv, which is usually what Whitesmoke carries.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
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#11 TPBfan

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Posted 28 February 2012 - 09:05 AM

Downloading it now. I will report back what it finds. Thanks.
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#12 TPBfan

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Posted 28 February 2012 - 10:16 AM

The scan found the following:


C:\Documents and Settings\Dell\My Documents\Downloads\asc-setup.exe a variant of Win32/Toolbar.Widgi application deleted - quarantined
C:\Documents and Settings\Dell\My Documents\Downloads\cnet2_FoxitReader513_1201_enu_Setup_exe.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\Documents and Settings\Dell\My Documents\Downloads\registrybooster.exe Win32/RegistryBooster application deleted - quarantined
C:\Documents and Settings\Dell\My Documents\Downloads\winzip155.exe Win32/OpenCandy application deleted - quarantined
C:\RECYCLER\S-1-5-21-1957994488-682003330-1417001333-501\Dc4.txt BAT/Shutdown.NBZ trojan cleaned by deleting - quarantined
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#13 TPBfan

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Posted 28 February 2012 - 10:36 AM

The "Conduit Search" thing still happens when I use my Google Chrome Browswer and if I try Mozilla, EVERYTHING is still there. :o I haven't checked the other user accounts yet either. Darn. I was really hoping for an easy fix. :wacko: I guess I should have known better.
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#14 TPBfan

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Posted 28 February 2012 - 11:07 AM

I went into Google Chrome and changed the search engine and home page. I did the same in Firefox and removed the Whitesmoke add-on. So far, everything looks good. I am hoping that is the end of that Whitesmoke/Conduit Search crap! If so, (and even if not) THANK YOU! IF the Whitesmoke issue is resolved, perhaps you can give me some input on my original reason for coming here. I want to put in some additional memory and give this laptop to my husband to use, but with the sluggish way it has been running and freezing up; I need to figure out if it is even worth it. I am not sure what else (if anything) can be done to improve this laptops performance. It doesn't have to be "speedy", just not annoyingly slow!
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#15 boopme

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Posted 28 February 2012 - 05:10 PM

Ok, that was good.
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smrgsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:



As for the Memory.. Start a new topic in XP and they will tell you the correct item to get..
Posting this log there should help.

Publish a Snapshot using Speccy
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