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PLEASE HELP QUICKLY


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#1 tkelly1

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Posted 20 February 2012 - 12:24 PM

Please don't call me a stupid woman, I know what plugs in where and whatnot. This morning I had been waken up, my headphones were unplugged, I was tired so I mindlessly went to plug them back in without looking. I accidentally missed and they slightly went into the USB port, and my computer shut down instantly. It won't start back up. I have had this computer for about 90 days and I really need it. PLEASE help and tell me if this is fixable and if so how.

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#2 James Litten

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Posted 20 February 2012 - 12:53 PM

Hi

Typically, shorting a USB port is the same thing as pressing the reset button. It should have rebooted, not shutdown.

Try turning off the main power supply switch (if it has one on the back of the computer), unplugging it from the wall and then push the power button to drain any extra power still in it.

Then plug it back in, turn on the main power supply (if it has one on the back of the computer) and press the power button.

Does that work?

James

#3 tkelly1

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Posted 20 February 2012 - 01:02 PM

Hi

Typically, shorting a USB port is the same thing as pressing the reset button. It should have rebooted, not shutdown.

Try turning off the main power supply switch (if it has one on the back of the computer), unplugging it from the wall and then push the power button to drain any extra power still in it.

Then plug it back in, turn on the main power supply (if it has one on the back of the computer) and press the power button.

Does that work?

James

Oh my god, YES. Thank you SO much. It was louder on the initial startup.... it is quiet now but is that a sign on damage is the fans are louder slightly?




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