Posted 21 February 2012 - 02:16 PM
Sounds like the same, or similar, after-affects I had back on the 14th.
Broni, who responded to you, gave me some good tips on clean-up and ensuring that the virus
wasn't still there. My post started on the 14th--'Windows 7 Win32-FakeSys Trojan--goes over
much of that.
Here's what I did to get rid of some of the nastiness...
--to recover the start menu: if you type 'start menu' in the search box it should bring
up a 'Taskbar and Start Menu Properties.' If you click on 'customize' then you can check
off the items you want in the start menu. If they are not listed there then you may have
to track them down and use the 'pin to start menu' function.
--if your 'all programs' (from the start menu) are gone and/or empty (mine were), then you
should be able to recover them by right-clicking (either item-by-item or in the 'all programs'
pan) and choosing 'properties' and then 'previous versions.' I had several earlier versions
available for each item but only one for each from before the 14th, when my troubles started.
I clicked on properties just to make sure they were an improvement on what I was left with and
then chose restore. It worked well but wasn't perfect, e.g. my calculator didn't get put into
my accesories folder (I'm pretty sure it was there before) but I wanted it back pinned to the
start menu anyways so I did that manually.
--somehow I recovered some of the icons that were on the desktop (sorry, I honestly can't recall
how), but most I had just add manually. If you've lost the ability to change your background
wallpaper, as I did, then here's an account of how I restored it, after trying a number of
unsuccessful remedies. I actually found this by just doing a google search for things like
'restoring background wallpaper.' I tried to find it before this reply and can't do so,
at least without a lengthy search. Regardless, I went to a folder, as directed, and deleted
a jpg file (that was, in fact, my old wallpaper). After I did so I tried the right-click on
desktop, then 'presonalize,' and bringing back my wallpaper was no problem. I'm not sure if the
jpg was corrupt or hidden or what--I just followed a poster's tip and it worked. I've tried to
find the the folder I was directed to, both manually and with a google search for info, and for
the life of me I can't find it.
Just trying to give something back for some of the help I got.
Hope you can recover it.