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Malware Question


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3 replies to this topic

#1 caperescort

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Posted 19 February 2012 - 05:53 PM

Hi I have a friend that for the past while I have been cleaning his pc but lately I'm having to do it almost weekly and lately it is security shield that is always comming back. Is there any way to know what is causing this to reapear? It is there business computer that is used for taking appointments via email and browsing the internet for building designs,etc it isn't like its a home pc with kids on it he don't download music or anything like that.

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#2 boopme

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Posted 19 February 2012 - 06:05 PM

Hello ,you are probably missing a step or two.

Please follow our Removal Guide here Remove Security Shield or SecurityShield ] .
After reading how the malware is misleading you ...
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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#3 caperescort

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Posted 19 February 2012 - 10:22 PM

Ok thanks will do, he is going to drop the pc off in the next couple days and when I get it i'll post the logs.

#4 boopme

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Posted 20 February 2012 - 12:44 PM

That's fine thanks.
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