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PC too slow to play videos, wont keep up with typing, and downloads website pages very slowly


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8 replies to this topic

#1 timme

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Posted 19 February 2012 - 01:29 PM

Hello,

I have XP SP3, using Windows 8. I use AVG free 2011, Malwarebytes Anti-Malware.

I recently went through an extensive process of removing viruses, malware, etc.
on a different forum on this website. I was referred to this forum for further
assistance regarding my continued slow computer.

During the process I did reset my browser. Still my pc cannot keep up with
typing, watching videos such as on YouTube. Also basic surfing on the net
is really slow; downloading the site itself, and loading pages. The "status"
area seems to go through a long process of "waiting for", then when it finally
gives me the "done" status, I go to browse the website and again, it starts to
give the "waiting for" downloading status.

My connection is through Midcontinent Communications in Sioux Falls, SD. I
have the high speed residential internet plan.


I hope I gave enough details about my situation for assistance.


Thank You In Advance,
Tim

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#2 noknojon

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Posted 19 February 2012 - 03:27 PM

Hi -

Please post a snapshot with Speccy -
How to Publish a snapshot with Speccy
This will help us check your operating system -

Run chkdsk /r {Type or copy paste chkdsk /r into Run Box, press Enter and reboot your computer} This will take about 1 to 2 hours to complete.

If you have your XP CD, type sfc /scannow into Run box, press Enter, and insert your CD to check System Files are complete.

Remove / Uninstall any programs that you do not use very much from Control Panel > Add / Remove, like old games etc.

Download pictures and music that you store on the computer onto CDs or DVDs to clear space from your system.

Run Disk Cleanup from System Tools, then run Disk Defragmenter {again from System Tools}.

Download TFC Cleaner from HERE to Desktop, to fully clean out Temp Files that are not needed any more.

You should not have less than 20% free space (Shows at top of Defrag) for the system to operate reasonably (50% is better) -

This is just a weekly or monthly routine that you should always perform to free up your system.

Thank You -

Edited for spelling -

Edited by noknojon, 19 February 2012 - 03:30 PM.


#3 timme

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Posted 20 February 2012 - 01:31 PM

Hello,

Here is the url for speccy snapshot.

http://speccy.piriform.com/results/Xy68M0xaNojZFDyS0d3q0hC

#4 timme

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Posted 20 February 2012 - 01:34 PM

I have 83% free space according to defrag screen.

#5 hamluis

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Posted 20 February 2012 - 02:34 PM

Worth reading/heeding: Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html

From your malware topic: "I constantly do a "disk cleanup"; never have had to do "defrag" when analyze."

Disk cleanup is only a small part of maintenance, running the chkdsk /r command, followed by defragging is much more important.

Louis

Edited by hamluis, 20 February 2012 - 02:39 PM.


#6 timme

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Posted 23 February 2012 - 05:58 PM

Hello All,

Found my slow pc issue. Ended up being "heatsink"


Thanks For The Help!!!

Tim

#7 hamluis

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Posted 23 February 2012 - 08:47 PM

Explain How You Fixed It So Others May Learn From It - http://www.bleepingcomputer.com/forums/topic71603.html

Seems appropriate reading here.

Did you replace the heatsink...clean the heatsink...what?

Louis

#8 timme

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Posted 24 February 2012 - 10:22 AM

Hello,

I serendipitously fixed my computer by breaking it.
Well, not literally.

I was cleaning the inside of my computer per the
"It may not be malware" link you posted for me.

When I removed the cpu fan; i accidently broke a
couple of the plastic clips that mount the fan/heatsink
in place. After reinstall, my computer would immediately
shut itself off when it would get to the windows screen.

I decided to take the computer to a local computer repair
shop, not knowing what was truly causing this issue.

The repair tech called me and said my heatsink was no good.
So he put a new one in for me. (Only a $20 part)

When I got home I started surfing the internet and noticed
my computer seemed to be able to keep up with my typing, and
loading alot faster. I went to YouTube, and sure enough, my
computer can now play videos again.

So in my case, the cpu was running too hot thus causing my
computer performance to greatly suffer.

#9 hamluis

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Posted 24 February 2012 - 10:52 AM

Very well done, sir :)!

Thank you for letting us know...how you came to resolve your situation and your discovery of the cause.

Happy computing :).

Louis




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