Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD, not caused by viruses this time


  • Please log in to reply
7 replies to this topic

#1 AlexandraMW

AlexandraMW

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:03:36 AM

Posted 19 February 2012 - 10:35 AM

Info: Computer is a Gateway DX4840, running Windows 7 Home 64-bit.
I had literally just finished a MBAM scan that said my desktop was clean when I received a BSOD.
BlueScreenViewer info:
==================================================
Dump File : 021912-20389-01.dmp
Crash Time : 2/19/2012 4:44:04 AM
Bug Check String :
Bug Check Code : 0x00009088
Parameter 1 : fffff880`077de8c0
Parameter 2 : fffff880`077de8c4
Parameter 3 : fffff880`077de8c8
Parameter 4 : fffff880`077de8cc
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+50ceb
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021912-20389-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================
Any help would be appreciated. Thanks.

BC AdBot (Login to Remove)

 


#2 Allan

Allan

  • BC Advisor
  • 8,574 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:07:36 AM

Posted 19 February 2012 - 10:59 AM

MalwareBytes is not an anti virus application. iastor.sys is a frequent target of malware.

#3 AlexandraMW

AlexandraMW
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:03:36 AM

Posted 19 February 2012 - 11:03 AM

Hmm. MBAM has always been trusty for me. What program do you recommend then?

#4 Allan

Allan

  • BC Advisor
  • 8,574 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:07:36 AM

Posted 19 February 2012 - 11:24 AM

Well apparently not, since you are being infected.

You should use an anti virus utility (Avira, Avast, Norton, Kasperski, NOD, etc). MBAM is an anti spyware app that, in recent releases, has also begun addressing trojans and viruses. But it is not as robust or effective against these as a dedicated av app. MBAM should be used in addition to an av, not instead of one.

Edited by Allan, 19 February 2012 - 11:25 AM.


#5 AlexandraMW

AlexandraMW
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:03:36 AM

Posted 19 February 2012 - 11:28 AM

I meant on my other computers. ;)
Is Windows Security Essentials a good program?

#6 Allan

Allan

  • BC Advisor
  • 8,574 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:07:36 AM

Posted 19 February 2012 - 11:42 AM

Yes, it is.

#7 AlexandraMW

AlexandraMW
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:03:36 AM

Posted 19 February 2012 - 11:45 AM

Alright, I installed it while I waited and am running a scan now. Thanks so much!

#8 Allan

Allan

  • BC Advisor
  • 8,574 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:07:36 AM

Posted 19 February 2012 - 12:08 PM

You're welcome.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users