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How to uninstall Avast Internet Security


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12 replies to this topic

#1 Claytronic

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Posted 19 February 2012 - 08:59 AM

My normal Avast registration was expiring in 30 days so I renewed it and Avast offered me the choice to try out the Avast Internet Security trial for 20 days or something. I said cool, fine, I would try it out.

I don't like it, I'd like to get rid of it but I don't know how. I just want my normal free Avast registration back.
It had stated that I could "go back to the free Avast with just a click!" but I have no idea how.

Any help would be extremely appreciated. Thank you!

Edited by jgweed, 19 February 2012 - 09:18 AM.
topic moved to more appropriate forum. jgw


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#2 Claytronic

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Posted 19 February 2012 - 09:03 AM

EDIT: I feel like a complete moron. Avast seems to have hidden where you click to get back to the free version. Sneaky sneaky..
Anyways, I went to Maintenance > "SUBSCRIPTION" [normally it would say REGISTRATION] and clicked the bottom arrow.. then "get back to Avast Free"

I apologize for creating this thread. It's no longer needed.. but I hope it helps out someone else wanting to get back to the free trial.

:thumbdown:

#3 Animal

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Posted 19 February 2012 - 04:08 PM

Thanks for letting us know it's possible and how to do it. I'm sure you will spare someone the misery you endured. :thumbup2:

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#4 Winterland

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Posted 25 February 2012 - 08:02 AM

Claytronic, thanks for the update / resolve, it may have seemed obvious once you found it, but as Animal pointed out, it will most likely help another member somewhere down the line.

I like avast! and recently updated the program which - after the requested reboot - brings up this screen:

Posted Image



I just wanted to let the other members know (and remind them) to opt out of the Chrome web browser if they don't want it.

Never a fan of any add-ons, but that being said, I'm still a fan of avast! I just don't like anything bundled with an upgrade.

onward,

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#5 Claytronic

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Posted 25 February 2012 - 08:07 AM

Awesome, thanks Winterland :)

One thing about this new Avast that I dislike is that it doesn't like you uninstalling some programs. I was uninstalling old games I don't play anymore and it would pop up saying that the program looked suspicious.. and wouldn't let me uninstall it unless I clicked "open normally" in the dropdown menu.
Unfortunately, I don't have a screencap of it doing this, but it was a bit irritating having it constantly do this every time I tried to uninstall a legitimate game program.

It has to do with it's new AutoSandbox feature.. and I got around it flipping out by opening Avast, clicking "Additional Protection" > "AutoSandbox" > Settings > and unchecking "Enable AutoSandbox" while uninstalling the game(s). Then I went back, re-clicked the checkbox and "OK" once I was done.

Edited by Claytronic, 25 February 2012 - 08:07 AM.


#6 Winterland

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Posted 25 February 2012 - 08:27 AM

Claytronic, you're welcome and thanks for the info regarding the AutoSandbox feature.


After my last post, I was going through all the new/updated menus in the avast! interface and thinking, 'oh, please don't let this upgrade become a chore'.


It's the reason I left Avira - which I was happy with - until the Ask Toolbar became unbearable and there seemed no real work around.


I love playing with my computer and all the apps and features but my wife was growling every time Avira told her 'oh no, something is dreadfully wrong!' so off we headed to avast! and have been happy since....I hope it continues to be that way.


enjoy the weekend,

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#7 quietman7

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Posted 25 February 2012 - 08:28 AM

I just wanted to let the other members know (and remind them) to opt out of the Chrome web browser if they don't want it.

Never a fan of any add-ons,

I'm not a fan of add-ons either but wasn't surprised at the offer when I updated avast yesterday as many vendors are doing similar things. However, I don't think these offers should be pre-checked by default.
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#8 frankp316

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Posted 25 February 2012 - 12:32 PM

But all of these companies download these extras by default and that's not likely to change because that's how they make money on the deal. It means that users need to be alert. We get enough users coming here wondering how they installed something that they don't want. They are obviously not paying close attention when something is downloading,

#9 quietman7

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Posted 25 February 2012 - 05:35 PM

users need to be alert.

Yes...that's one of these keys to best practices...be alert when installing programs and READ everything carefully.
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#10 ZT-repairseek

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Posted 26 February 2012 - 11:05 AM

it seems that if you want to opt out of "participating" in their "community", avast will nag you to do it every time you boot up. I don't appreciate that sort of thing; I may soon be looking to replace avast over it. apparently nobody ever told them that people do not like it when you But Thou Must! at them.

that said, when I upgraded it to begin with, it didn't try to foist chrome on me. I'm somewhat suprised they didn't do like with their obnoxiously persistent sidebar gadget and force it upon you with no question.


edit: huh. seems like the initial statement can be scratched; maybe it just nags twice? further edit as situation progresses.

Edited by ZT-repairseek, 27 February 2012 - 10:41 AM.


#11 Yiddish

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Posted 27 February 2012 - 05:45 AM

Sometimes itīs not possible to uninstall avast! the standard way of using the ADD/REMOVE PROGRAMS in control panel. In this case, you can use their uninstallation utility aswClear.


1.Download aswclear.exe on your desktop
2.Start Windows in Safe Mode
3.Open (execute) the uninstall utility
4.If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
5.Click REMOVE
6.Restart your computer

#12 Claytronic

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Posted 27 February 2012 - 09:56 AM

Thanks for the tip, Yiddish! :)

#13 Lillielle

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Posted 27 February 2012 - 07:02 PM

Aha! I still have the free version but when it upgraded, it decided to re-install Google Chrome (since I already -had- Google Chrome) and...grrrr. It's been ok aside from that, but I definitely was not happy. :P
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