When trying system restore I get this error:
(A restore point was created prior to installation.)
When I hold down F8 during boot, it brings up the standard menu for safemode, restore options, repair computer, etc but my keyboard is disabled so I can't select and option or even esc. I do not believe I am infected with any virus.
I am not having any other problems.
Could I please get some advice as to how I can remedy this issue?
Many thanks in advance for any help.
update - I requested support for this problem and got this response today from SafenSoft:
Thank You very much for Your request to technical support group of Safe'n'Soft Company.
On Your request we commited special test with BitDefender 2012 Security Suite.
Our test results shows, that Safensoft SysWatch Personal v.3.6.1631 is compatible with BitDefender 2012 Security Suite.
To restore Your computer You can try to use System Restore Point or Windows Installation Disc.
SafenSoft Support Engineer
So, as you see above, I won't be getting any useful guidance from them.
Edited by samizdat, 19 February 2012 - 10:25 PM.