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Windows 7 Firewall Cannot be started

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3 replies to this topic

#1 JR19


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Posted 18 February 2012 - 06:42 PM

Hi, I run Windows 7 Home Premium Edition, and I was infected with a nasty rootkit virus a while back. I kept getting infected, and I realized my firewall isn't active. I tried running it, and it gives me This error 0x80070424. At first, I thought it was because I didn't have Base Filter Engine running, so I got it running. However, in my services I don't seem to have a Windows Firewall service, but I do have the registry keys for it. What can I do to make my firewall functional again?

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#2 samizdat


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Posted 18 February 2012 - 11:42 PM

You seem to be well versed with computers so forgive me if I insult your intelligence but Have you tried these solutions?

There are three good ones, the first, third and last. The first answer has three good solutions so really that's five.

Also, I have found Windows Firewall to be very liberal. I suggest you get one of the free yet more strict firewalls:

- ZoneAlarm Free

- Sygate Personal Firewall Free

- Outpost Firewall Free

- Comodo Personal Firewall

- PC Tools Firewall Plus

- Online Armor Free

If you have the cash, AV Security suites have pretty good firewalls i.e. Kaspersky, F-Secure, BitDefender or ESet.

Edited by samizdat, 18 February 2012 - 11:42 PM.

#3 Didier Stevens

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Posted 19 February 2012 - 02:20 PM

However, in my services I don't seem to have a Windows Firewall service, but I do have the registry keys for it.

Can you start a command line (no need to elevate) and run the following command:
sc qc mpssvc

Do you get data or a message the service does not exist?

Didier Stevens

SANS ISC Senior Handler
Microsoft MVP 2011-2016 Consumer Security, Windows Insider MVP 2016-2019


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#4 narenxp


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Posted 19 February 2012 - 10:02 PM





Windows Firewall
Security Center
Windows Update
Windows defender

Click on "Scan".
Please copy and paste the log to your reply.

Also I need to know if you have following file and folder

C:/WINDOWS/SYSTEM64 (not the sysWOW64)

good luck

Edited by narenxp, 19 February 2012 - 10:03 PM.

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