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Xp doesn't see my DVD+RW


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4 replies to this topic

#1 Digitalmadman

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Posted 18 February 2012 - 06:01 PM

First Info:
Computer - Sony Vaio RB40
OS - Windows home SP3, Clean install
Drive in Question - NEC DVD+RW ND-2100AD (came with the computer)


Action Taken:
Tried Reg hack, installed all drivers I could download, swapped out multiple Optical drives, swapped out multiple cables, no joy...

What I know:
Bios detects it, can boot from the drive (that's how I installed windows in the first place), windows "Device Manager" will only see it if I install the "Sony DVD click" driver, but only the NEC and with an error.

I am at a loss as what to do...

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#2 Allan

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Posted 18 February 2012 - 06:15 PM

First Info:
Computer - Sony Vaio RB40
OS - Windows home SP3, Clean install
Drive in Question - NEC DVD+RW ND-2100AD (came with the computer)


Action Taken:
Tried Reg hack, installed all drivers I could download, swapped out multiple Optical drives, swapped out multiple cables, no joy...

WHAT reg hack? WHAT drivers (optical drives do not need drivers)?


What I know:
Bios detects it, can boot from the drive (that's how I installed windows in the first place), windows "Device Manager" will only see it if I install the "Sony DVD click" driver, but only the NEC and with an error.

Don't know what that means

I am at a loss as what to do...


What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?


#3 Digitalmadman

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Posted 18 February 2012 - 07:36 PM

Nothing...
just a fresh install...
(did it twice from two different drives)

the ONLY thing different is I use a generic OEM disk to reinstall, not the Sony (I don't have them, but have used this disk on other RB40's and all went well) I always use this disk because it doesn't install all the other crap that most business don't want...

well here is a DVD driver...
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGCRB40&upd_id=2031&os_group_id=13

REG Hack:
1.Start Registry Editor (Regedt32.exe).

This can be done by opening the start menu and left clicking RUN, another option is pressing the windows logo key on the keyboard

together with the R key, in the box you type regedit and click OK ( or enter on your keyboard )
2. Find the right key in the registry.

Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class > {4D36E965-E325-11CE-BFC1-08002BE10318}

When you see the UpperFilters key left click it and press delete, you will be asked for a confirmation, just click YES

Now do the exact same but with the Lowerfilters.
3. Reboot the computer

OK, after I install the "Sony DVD click" drivers, the only thing Device Manager will see at all is the NEC drive, but it has an error (yellow exclamation point)

Edited by Digitalmadman, 18 February 2012 - 07:53 PM.


#4 hamluis

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Posted 19 February 2012 - 07:56 AM

Have you tried MS Fixit, Optical Drives - http://support.microsoft.com/kb/982116 ?

If the drive is detected by BIOS, it should also appear in Disk Management. Does it?

FWIW: The editing of the upper/lower filters is known attempt to cure such problems and now is also incorporated in the MS FixIt tool.

http://support.microsoft.com/kb/314060

Louis

Edited by hamluis, 19 February 2012 - 07:59 AM.


#5 Allan

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Posted 19 February 2012 - 08:16 AM

1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. Delete Upper & Lower Filters http://support.microsoft.com/kb/982116
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.




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