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Windows Vista _ Virus_ Malware


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12 replies to this topic

#1 bimbo22

bimbo22

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Posted 17 February 2012 - 08:23 AM

I am using Windows Vista. Each time I launch internet explorer , the following message appears. I can't even launch adobe any more

---------------------------
GoogleToolbarUser_32.exe - Bad Image
---------------------------
C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_32_248D3CEB7C787E4E.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
---------------------------
OK
---------------------------

---------------------------
Adobe Reader: AcroRd32.exe - Bad Image
---------------------------
C:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\AcroForm.api is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
---------------------------
OK
---------------------------



I have tried to get rid of it but without success.I have scan my Pc with malwarebytes anti malaware ( trial version) . But nothing could be found .
the same issue was reported on this forum . so i run a comboFix and attached the log file to investigate. Thanks in advance.


ComboFix 12-02-17.01 - jobianga 17/02/2012 12:16:15.1.1 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.44.1033.18.1014.403 [GMT 0:00]
Running from: c:\users\jobianga\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-01-17 to 2012-02-17 )))))))))))))))))))))))))))))))
.
.
2012-02-15 21:56 . 2012-01-06 04:19 6557240 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{7573407F-2982-4354-811D-5BFC4D31DC1D}\mpengine.dll
2012-01-31 22:56 . 2012-01-31 22:56 0 ---ha-w- c:\users\jobianga\AppData\Local\BITD9DA.tmp
2012-01-29 11:39 . 2012-01-29 11:39 -------- d-----w- c:\users\jobianga\AppData\Roaming\Malwarebytes
2012-01-29 11:38 . 2012-01-29 11:38 -------- d-----w- c:\programdata\Malwarebytes
2012-01-29 11:38 . 2012-01-31 22:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-01-29 11:38 . 2011-12-10 15:24 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-23 13:41 . 2012-01-24 13:20 -------- d-----w- C:\bp interview
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
Attached File  ComboFix.txt   6.45KB   2 downloads.
2012-01-27 00:21 . 2009-10-28 19:10 237072 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-11 1232896]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2006-11-02 125440]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-11-02 201728]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-11-15 815104]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-11-06 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-11-06 106496]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-11-06 81920]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2006-12-03 167936]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2005-02-17 49152]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2006-11-06 159744]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2006-11-10 46704]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2006-10-18 317152]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2006-10-18 472800]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0\bin\jusched.exe" [2006-12-08 77824]
"Webroot Desktop Firewall"="c:\program files\Webroot\Webroot Desktop Firewall\WDF.exe" [2008-07-31 2401672]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2006-11-02 215552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2009-12-07 1584640]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-07-05 421888]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-10-09 421736]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2011-09-13 19:23 16680 ----a-w- c:\program files\Citrix\GoToAssist\570\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
.
Contents of the 'Scheduled Tasks' folder
.
2012-02-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore1cc0917a4301c80.job
- c:\program files\Google\Update\GoogleUpdate.exe [2006-03-24 23:30]
.
2012-02-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2006-03-24 23:30]
.
2012-02-17 c:\windows\Tasks\User_Feed_Synchronization-{73FF216A-14E3-406B-BA9E-9EA7EB73A66C}.job
- c:\windows\system32\msfeedssync.exe [2006-11-02 09:45]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.co.uk/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=71&bd=PRESARIO&pf=laptop
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = cslibproxy:80
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-MsgCenterExe - c:\program files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
HKLM-Run-NapsterShell - c:\program files\Napster\napster.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-02-17 12:29
Windows 6.0.6000 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(3492)
c:\windows\system32\ieframe.dll
c:\program files\Microsoft Office\Office10\msohev.dll
.
Completion time: 2012-02-17 12:35:43
ComboFix-quarantined-files.txt 2012-02-17 12:35
.
Pre-Run: 20,101,050,368 bytes free
Post-Run: 22,734,917,632 bytes free
.
- - End Of File - - 66892B1868AE66B803E65EC0FEC777E2

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#2 nasdaq

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Posted 22 February 2012 - 02:07 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Posted Image
Download DDS and save it to your desktop from here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop.

Please just paste the contents of the DDS.txt log in your next post.

#3 bimbo22

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Posted 22 February 2012 - 04:46 PM

DS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.6000.16982
Run by jobianga at 21:40:44 on 2012-02-22
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.44.1033.18.1014.332 [GMT 0:00]
.
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Webroot\Webroot Desktop Firewall\wdfsvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Windows\system32\wbem\WmiApSrv.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.co.uk/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=71&bd=PRESARIO&pf=laptop
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = cslibproxy:80
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [IgfxTray] "c:\windows\system32\igfxtray.exe"
mRun: [HotKeysCmds] "c:\windows\system32\hkcmd.exe"
mRun: [Persistence] "c:\windows\system32\igfxpers.exe"
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [QlbCtrl] "c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe" /Start
mRun: [HP Health Check Scheduler] "c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe"
mRun: [WAWifiMessage] "c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe"
mRun: [hpWirelessAssistant] "c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
mRun: [Webroot Desktop Firewall] "c:\program files\webroot\webroot desktop firewall\WDF.exe"
mRun: [Windows Mobile-based device management] "c:\windows\windowsmobile\wmdSync.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [btbb_McciTrayApp] "c:\program files\bt broadband desktop help\btbb\BTHelpNotifier.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\ssv.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{CACD27C1-0689-4897-9715-1DDBCAE2E1E6} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{FD9D5497-BBC7-43CB-8ABF-03120CBB8B12} : DhcpNameServer = 192.168.1.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\570\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R1 pwipf6;Privacyware Filter Driver;c:\windows\system32\drivers\pwipf6.sys [2007-10-20 95624]
R2 WDFNet;Webroot Desktop Firewall network service;c:\program files\webroot\webroot desktop firewall\wdfsvc.exe [2008-7-31 353672]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2006-3-24 135664]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2006-3-24 135664]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-1-29 20464]
S4 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-1-31 652360]
.
=============== Created Last 30 ================
.
2012-02-21 20:22:48 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{0e8d42d9-026f-4da1-9aff-386ba77f1897}\offreg.dll
2012-02-21 20:03:06 6552120 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{0e8d42d9-026f-4da1-9aff-386ba77f1897}\mpengine.dll
2012-02-21 19:57:47 6552120 ------w- c:\programdata\microsoft\windows defender\definition updates\updates\mpengine.dll
2012-02-17 13:34:08 -------- d-----w- C:\TDSSKiller_Quarantine
2012-02-17 12:33:56 -------- d-sh--w- C:\$RECYCLE.BIN
2012-02-17 12:10:29 256000 ----a-w- c:\windows\PEV.exe
2012-02-17 12:10:29 208896 ----a-w- c:\windows\MBR.exe
2012-02-17 12:10:28 98816 ----a-w- c:\windows\sed.exe
2012-02-17 12:10:28 518144 ----a-w- c:\windows\SWREG.exe
2012-01-31 22:56:41 0 ---ha-w- c:\users\jobianga\appdata\local\BITD9DA.tmp
2012-01-29 11:39:01 -------- d-----w- c:\users\jobianga\appdata\roaming\Malwarebytes
2012-01-29 11:38:43 -------- d-----w- c:\programdata\Malwarebytes
2012-01-29 11:38:41 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-29 11:38:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
==================== Find3M ====================
.
2012-01-29 05:10:42 237072 ------w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 21:42:32.70 ===============

#4 nasdaq

nasdaq

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Posted 23 February 2012 - 09:17 AM

Third party programs if not up to date can be an open door for an infection

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

I do not see any Virus protection software installed on this computer.

It is really dangerous to go online without an antivirus. Without one, you are extremely likely to get infected and the consequences could be even worse next time. All of the following are excellent free versions of commercial antiviruses. Be sure to only install one.
AVG.
avast!.
AntiVir


Run the application when installed.
===

I do not see any reference on your logs relating to the error message.
Lets find out where they may be comming from.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2


If your operating system is 64 bit download this tool:
SystemLook_x64.exe
  • Double-click SystemLook.exe to run it.
  • Copy and paste the content of the following bold text into the main textfield:


    :regfind
    GoogleToolbarUser_32.exe
    AcroRd32.exe

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

#5 bimbo22

bimbo22
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Posted 24 February 2012 - 07:12 AM

1) Results of screen317's Security Check version 0.99.31
Windows Vista x86 (UAC is enabled)
Out of date service pack!!
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
Webroot Desktop Firewall
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ SE Runtime Environment 6
Adobe Reader 8 Adobe Reader out of date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Webroot Webroot Desktop Firewall wdfsvc.exe
windows defender MpCmdRun.exe
``````````End of Log````````````

2)
SystemLook 30.07.11 by jpshortstuff
Log created at 12:06 on 24/02/2012 by jobianga
Administrator - Elevation successful

========== regfind ==========

Searching for "GoogleToolbarUser_32.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1A972DAF-A7EC-4ce3-B6C9-7B523CD6685F}]
"AppName"="GoogleToolbarUser_32.exe"

Searching for "AcroRd32.exe"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.odt\OpenWithList]
"a"="AcroRd32.exe"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf\OpenWithList]
"a"="AcroRd32.exe"
[HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\User Trusted External Applications]
"C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe"="Yes"
[HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\Viewers]
"application/vnd.adobe.xdp"="C:\Program Files\Adobe\Reader 8.0\Reader\Acrord32.exe"
[HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\Viewers]
"application/vnd.rmf"="C:\Program Files\Adobe\Reader 8.0\Reader\Acrord32.exe"
[HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\Viewers]
"application/vnd.fdf"="C:\Program Files\Adobe\Reader 8.0\Reader\Acrord32.exe"
[HKEY_CURRENT_USER\Software\Netscape\Netscape Navigator\Viewers]
"application/vnd.adobe.xfdf"="C:\Program Files\Adobe\Reader 8.0\Reader\Acrord32.exe"
[HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe"="Adobe Reader 8.1"
[HKEY_CURRENT_USER\Software\Classes\odt_auto_file\shell\Read\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Reader\8.0\Language\next]
@="acrord32.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.pdf\OpenWithList\AcroRd32.exe]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\acrobat\DefaultIcon]
@="C:\Program Files\Adobe\Reader 8.0\Acrobat\AcroRd32.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\acrobat\shell\open\command]
@="C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe /u "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.Document\Shell\Open\Command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.Document.7\shell\Open\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.Document.7\shell\Print\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" /p /h "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.Document.7\shell\Printto\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" /t "%1" "%2" "%3" "%4""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.Document.7\shell\Read\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.FDFDoc\shell\Open\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.FDFDoc\shell\Print\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" /p /h "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.FDFDoc\shell\Printto\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" /t "%1" "%2" "%3" "%4""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.FDFDoc\shell\Read\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.RMFFile\shell\Read\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.XDPDoc\shell\Open\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.XDPDoc\shell\Print\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" /p /h "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.XDPDoc\shell\Printto\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" /t "%1" "%2" "%3" "%4""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.XDPDoc\shell\Read\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.XFDFDoc\shell\Open\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.XFDFDoc\shell\Print\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" /p /h "%1" "
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.XFDFDoc\shell\Printto\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" /t "%1" "%2" "%3" "%4""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.XFDFDoc\shell\Read\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\AcroRD32.exe]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\AcroRD32.exe\shell\Read\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B801CA65-A1FC-11D0-85AD-444553540000}\LocalServer32]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\EBXTransfer\shell\open\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\EDNActivation\shell\open\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PDXFileType\shell\Read\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SOFTWARE\Adobe\Acrobat\Exe]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe""
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\DragDrop\{4becf16c-74f0-429b-8d3e-4fba507ac661}]
"AppName"="acrord32.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\DragDrop\{f1804479-982b-479f-95eb-c6972fb8c767}]
"AppName"="acrord32.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4becf16c-74f0-429b-8d3e-4fba507ac661}]
"AppName"="acrord32.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9C6A861C-B233-4994-AFB1-C158EE4FC578}]
"AppName"="AcroRd32.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{e5f90a07-7db7-4dcb-bd6d-d3fecd376ca3}]
"AppName"="acrord32.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RADAR\HeapLeakDetection\DiagnosedApplications\AcroRd32.exe]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AcroRd32.exe]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AcroRd32.exe]
@="C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4643A15E9A49F6D4BAA6BE6B54AD5A4E]
"68AB67CA7DA73301B7448A2100000030"="C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe"
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.odt\OpenWithList]
"a"="AcroRd32.exe"
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf\OpenWithList]
"a"="AcroRd32.exe"
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000\Software\Netscape\Netscape Navigator\User Trusted External Applications]
"C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe"="Yes"
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000\Software\Netscape\Netscape Navigator\Viewers]
"application/vnd.adobe.xdp"="C:\Program Files\Adobe\Reader 8.0\Reader\Acrord32.exe"
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000\Software\Netscape\Netscape Navigator\Viewers]
"application/vnd.rmf"="C:\Program Files\Adobe\Reader 8.0\Reader\Acrord32.exe"
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000\Software\Netscape\Netscape Navigator\Viewers]
"application/vnd.fdf"="C:\Program Files\Adobe\Reader 8.0\Reader\Acrord32.exe"
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000\Software\Netscape\Netscape Navigator\Viewers]
"application/vnd.adobe.xfdf"="C:\Program Files\Adobe\Reader 8.0\Reader\Acrord32.exe"
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe"="Adobe Reader 8.1"
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000\Software\Classes\odt_auto_file\shell\Read\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000_Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe"="Adobe Reader 8.1"
[HKEY_USERS\S-1-5-21-2206166757-3618339541-1146435700-1000_Classes\odt_auto_file\shell\Read\command]
@=""C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1""

-= EOF =-

#6 nasdaq

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Posted 24 February 2012 - 10:28 AM

http://support.microsoft.com/lifecycle/search/?sort=PN&alpha=WINDOWS+vista
Support for Windows Vista without any service packs has ended on April 13, 2010.
Windows Vista Service Pack 1 support ended on 12/07/2011

For continued security support from Microsoft get the Service Pack 2.
http://support.microsoft.com/kb/935791

As indicated on the Micosoft page SP1 must be installed before proceeding to install SP2.
You will find the necessary link on the page.
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Include in your download" this is not required. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
+++

Open notepad and copy/paste the text in the quote box below into it:

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1A972DAF-A7EC-4ce3-B6C9-7B523CD6685F}]
"AppName"=-


Save this as CFScript on your desktop.

Posted Image

Referring to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.

Let me know what problem persists.

#7 bimbo22

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Posted 24 February 2012 - 04:09 PM

The error message has disappeared when I launch internet explorer ! need to double check Adobe install which doesn't seem to work though,
-----------------------------------------------------
.
uStart Page = hxxp://www.yahoo.co.uk/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=71&bd=PRESARIO&pf=laptop
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = cslibproxy:80
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-02-24 20:35
Windows 6.0.6000 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(2256)
c:\program files\Microsoft Office\Office10\msohev.dll
.
Completion time: 2012-02-24 20:40:31
ComboFix-quarantined-files.txt 2012-02-24 20:40
ComboFix2.txt 2012-02-17 12:35
.
Pre-Run: 23,511,965,696 bytes free
Post-Run: 23,297,703,936 bytes free
.
- - End Of File - - 128FFA124B08A706F6D869922905A4D5

#8 nasdaq

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Posted 24 February 2012 - 04:56 PM

Remove Adobe reader completely.

Download Revo Uninstaller

http://majorgeeks.com/Revo_Uninstaller_d5706.html

Revo Uninstaller helps you to remove any unwanted application installed on your computer.

#9 bimbo22

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Posted 24 February 2012 - 04:59 PM

Found another issue .

I have tried to download the new version of acrobat reader. When I click on run for the install nothing is happening . Saved the application/executable on my desktop and ran it , without success. Prior to this I had desinstalled the previous version .

Also tried to install the antivirus as well. During the install the following message appears C:\users\xxxx directory name is invalid . However the directory exists.

That's strange

#10 nasdaq

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Posted 25 February 2012 - 08:19 AM

Right click on the installation programs. Run as Administrator.
Does it work?

#11 bimbo22

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Posted 25 February 2012 - 12:44 PM

Tried this but nothing worked. However, the patchs were not completely installed apparently . Once the updates were completed, I just restarted my Pc . Then eventually everything worked . acrobat reader & the antivirus could be installed.
The error messages have disappeared as well.

Great job

Thank you for your help

#12 nasdaq

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Posted 25 February 2012 - 01:12 PM

Glad we could help.

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

#13 nasdaq

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Posted 02 March 2012 - 09:17 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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