Posted 17 February 2012 - 12:53 AM
I have a friend who just picked up a brand new Toshiba laptop from Best Buy. It worked great the first two days, then suddenly slowed down to the point that it takes almost a half hour to boot. At first I thought it may be software issues so I wiped the entire computer and installed a new copy of Windows 7 from the recovery disk. This fixed nothing.
Since then I have tried disabling the startup processes with msconfig
Running GREP to see if he had a rootkit already.
Running Avast, Malwarebytes, etc.
Running Ultimate Boot CD to use their CPU, HD and Memory diagnostic tools.
All of which have turned up no errors, no viruses no problems.
What else could be causing such a massive delay?
I plan on having him return this laptop and getting another one anyway, but Its not often I cant fix a PC I am given.