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Windows 7 Toshiba Machine taking 20 Minutes to boot


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#1 Melegaunt

Melegaunt

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Posted 17 February 2012 - 12:53 AM

Hello folks,

I have a friend who just picked up a brand new Toshiba laptop from Best Buy. It worked great the first two days, then suddenly slowed down to the point that it takes almost a half hour to boot. At first I thought it may be software issues so I wiped the entire computer and installed a new copy of Windows 7 from the recovery disk. This fixed nothing.

Since then I have tried disabling the startup processes with msconfig
Running GREP to see if he had a rootkit already.
Running Avast, Malwarebytes, etc.
Running Ultimate Boot CD to use their CPU, HD and Memory diagnostic tools.
All of which have turned up no errors, no viruses no problems.

What else could be causing such a massive delay?
I plan on having him return this laptop and getting another one anyway, but Its not often I cant fix a PC I am given.

Any ideas?

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#2 jcgriff2

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Posted 17 February 2012 - 01:02 AM

Given 2-day old system + fresh OS install, HDD would be at the top of my list.

What about heat? Is the laptop elevated, i.e., not sitting on a bed?

Run Speccy - http://www.filehippo.com/download_speccy
- "File" | "Publish Snapshot" | Paste URL into your next post

What is Safemode boot time? Tap F8 repeatedly during boot-up.

I would return the system for exchange or refund.

Regards. . .

jcgriff2


Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present




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