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Computer hangs with DDS


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#1 D-Elektronik

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Posted 16 February 2012 - 05:22 PM

Hi there,
the Laptop TP T40 seems to be ok now. It was infected by Phorpiex.B.56 and several Trojans. Avira removed it (log attached). Afterwards repaired network-settings and manually removed JRE (uninstall didn't work). Malwarebyte, Avast, OTL, and Gmer couldn't find anything else. To be sure I wanted to run combofix but DDS and combofix don't run through and PC hangs (only mouse-movement left). DTLite was removed, Avast deactivated and all 3rd-Party-Tasks killed. DDS stops with the # below the 't' of 'where it was' (in case this indicates anything).
Hope you cannot find anything since I have to return the Laptop by tomorrow. But maybe this is of any help for you.

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#2 D-Elektronik

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Posted 16 February 2012 - 05:25 PM

Ups, gmer.log missing in last post, had to zip it.

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  • Attached File  ark.zip   49.27KB   1 downloads

Edited by D-Elektronik, 16 February 2012 - 05:29 PM.


#3 m0le

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Posted 21 February 2012 - 09:44 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
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  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

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The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#4 D-Elektronik

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Posted 22 February 2012 - 03:33 AM

Thanks, but as I wrote before I don't hold the Laptop anymore. It seems to be disinfected - no negative effects anymore. The only point was the Not-Running of DDS.

#5 m0le

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Posted 22 February 2012 - 06:32 PM

It's difficult to say now you no longer have the machine but DDS and Combofix are both developed by the same person so if they are not running that would tell me that they have been shut down, possibly by a rootkit like ZeroAccess.

Thanks for letting me know :thumbup2:

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