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Startup Repair can not fix errors..Virus?


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7 replies to this topic

#1 yahtri889

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Posted 16 February 2012 - 08:29 AM

I recently removed a virus from my pc (maybe I still have one?). I used roughly 3 to 4 different virus security programs to remove it. After removing the virus, I'm still not sure if its completely gone. I have tried to use Startup Repair to fix errors on my computer without any success. Startup Repair will run for 30 minutes and then it's unable to fix the repairs. Any suggestions?

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#2 Broni

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Posted 16 February 2012 - 12:37 PM

Welcome aboard Posted Image

What are the current issues?

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 yahtri889

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Posted 16 February 2012 - 02:07 PM

Thanks for the Welcome!

Here's the list of the information requested:

-Security Check

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

avast! Free Antivirus
Trend Micro Titanium
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Wise Disk Cleaner 6.32
Wise Registry Cleaner 6.21
Java™ 6 Update 20
Out of date Java installed!
Adobe Reader X (10.0.1) Adobe Reader Out of Date!
Mozilla Firefox (3.6.18) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbam.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
``````````End of Log````````````

-Farbar Service Scanner
Farbar Service Scanner Version: 14-02-2012
Ran by Kat (administrator) on 16-02-2012 at 13:37:28
Running from "C:\Users\Kat\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open MpsSvc registry key. The service key does not exist.


Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

-MiniToolBox

MiniToolBox by Farbar Version: 18-01-2012
Ran by Kat (administrator) on 16-02-2012 at 13:40:31
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Kat-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 7E-DD-08-BC-6F-A2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 78-DD-08-BC-6F-A2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.2.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, February 16, 2012 8:03:04 AM
Lease Expires . . . . . . . . . . : Sunday, March 24, 2148 8:08:56 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 54-42-49-E3-22-BE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B77A4048-98BA-453D-905F-3220F1E88ED4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Belkin:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BC863AAA-54E2-4F05-A57B-5B003D0368DB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.2.1

Name: google.com
Addresses: 74.125.65.139
74.125.65.113
74.125.65.100
74.125.65.102
74.125.65.101
74.125.65.138


Pinging google.com [74.125.45.138] with 32 bytes of data:
Reply from 74.125.45.138: bytes=32 time=36ms TTL=53
Reply from 74.125.45.138: bytes=32 time=52ms TTL=53

Ping statistics for 74.125.45.138:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 36ms, Maximum = 52ms, Average = 44ms
Server: UnKnown
Address: 192.168.2.1

Name: yahoo.com
Addresses: 209.191.122.70
98.139.127.62
98.139.183.24


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=48ms TTL=51
Reply from 209.191.122.70: bytes=32 time=45ms TTL=51

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 45ms, Maximum = 48ms, Average = 46ms
Server: UnKnown
Address: 192.168.2.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128
Reply from 127.0.0.1: bytes=32 time=3ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 3ms, Average = 2ms
===========================================================================
Interface List
12...7e dd 08 bc 6f a2 ......Microsoft Virtual WiFi Miniport Adapter
11...78 dd 08 bc 6f a2 ......Atheros AR9285 Wireless Network Adapter
10...54 42 49 e3 22 be ......Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
1...........................Software Loopback Interface 1
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.4 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.4 281
192.168.2.4 255.255.255.255 On-link 192.168.2.4 281
192.168.2.255 255.255.255.255 On-link 192.168.2.4 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.4 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.4 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/16/2012 01:36:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce79912
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0xf44
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (02/16/2012 08:05:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: VCPerfService.exe, version: 3.0.0.523, time stamp: 0x4bfaecfa
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x898
Faulting application start time: 0xVCPerfService.exe0
Faulting application path: VCPerfService.exe1
Faulting module path: VCPerfService.exe2
Report Id: VCPerfService.exe3

Error: (02/16/2012 08:01:37 AM) (Source: Application Error) (User: )
Description: Faulting application name: VCPerfService.exe, version: 3.0.0.523, time stamp: 0x4bfaecfa
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xa1c
Faulting application start time: 0xVCPerfService.exe0
Faulting application path: VCPerfService.exe1
Faulting module path: VCPerfService.exe2
Report Id: VCPerfService.exe3

Error: (02/16/2012 07:34:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce79912
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x000a1d68
Faulting process id: 0x378
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (02/16/2012 07:34:30 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 8.0.7601.17514 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 107c

Start Time: 01cce7b8780aecef

Termination Time: 354

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id: 714f2067-589a-11e1-b9c3-544249e322be

Error: (02/16/2012 07:32:10 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8095890

Error: (02/16/2012 07:32:10 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8095890

Error: (02/16/2012 07:32:10 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/16/2012 07:32:09 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8094798

Error: (02/16/2012 07:32:09 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8094798


System errors:
=============
Error: (02/16/2012 08:05:36 AM) (Source: Service Control Manager) (User: )
Description: The VAIO Care Performance Service service terminated unexpectedly. It has done this 1 time(s).

Error: (02/16/2012 08:03:32 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

Error: (02/16/2012 08:03:15 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (02/16/2012 08:03:15 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (02/16/2012 08:03:04 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (02/16/2012 08:01:41 AM) (Source: Service Control Manager) (User: )
Description: The VAIO Care Performance Service service terminated unexpectedly. It has done this 1 time(s).

Error: (02/16/2012 08:00:15 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

Error: (02/16/2012 07:59:23 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (02/16/2012 07:59:12 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (02/15/2012 04:37:23 PM) (Source: Schannel) (User: SYSTEM)
Description: The following fatal alert was generated: 40. The internal error state is 107.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 10 Plugin (Version: 10.1.53.64)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
Adobe Reader X (10.0.1) (Version: 10.0.1)
AIM 7
Alps Pointing-device for VAIO
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Application Manager for VAIO
ArcSoft WebCam Companion 3 (Version: 3.0.21.390)
avast! Free Antivirus (Version: 6.0.1367.0)
Best Buy pc app (Version: 3.0.0.0)
BlackBerry Desktop Software 6.1 (Version: 6.1.0.35)
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Google Update Helper (Version: 1.3.21.79)
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Microsoft Office 2007 Service Pack 2 (SP2)
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Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
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Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
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Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
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Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
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Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
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Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
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Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
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MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Oasis2Service 1.0 (Version: 1.0.0)
OOBE (Version: 3.10.0630)
ooVoo (Version: 3.0.7023)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PMB (Version: 5.3.00.06040)
PMB VAIO Edition plug-in (Click to Disc) (Version: 3.3.00)
PMB VAIO Edition plug-in (VAIO Movie Story) (Version: 2.3.00)
Realtek High Definition Audio Driver (Version: 6.0.1.6098)
Remote Play with PlayStation 3 (Version: 1.0.2.06210)
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VAIO - Media Gallery (Version: 1.3.0.06230)
VAIO - PMB VAIO Edition Guide (Version: 1.3.00.06040)
VAIO - PMB VAIO Edition plug-in (Click to Disc) (Version: 3.3.00.06180)
VAIO - PMB VAIO Edition plug-in (VAIO Image Optimizer) (Version: 1.3.00.06110)
VAIO - PMB VAIO Edition plug-in (VAIO Movie Story) (Version: 2.3.00.06180)
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VAIO DVD Menu Data (Version: 2.2.00.05120)
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VAIO Gate Default (Version: 2.2.0.07020)
VAIO Hardware Diagnostics (Version: 4.0.0.06230)
VAIO Help and Support (Version: 12.00.0622)
VAIO Manual (Version: 1.1.0.05280)
VAIO Media plus (Version: 2.1.0)
VAIO Media plus (Version: 2.1.0.18210)
VAIO Media plus Opening Movie (Version: 2.1.0.14080)
VAIO Movie Story Template Data (Version: 2.3.00.06040)
VAIO Quick Web Access (Version: 1.3.4.2)
VAIO Sample Contents (Version: 1.2.0.16080)
VAIO Survey (Version: 6.00.1028)
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VAIO Update Merge Module x64 (Version: 5.5.19220)
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Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Wise Disk Cleaner 6.32
Wise Registry Cleaner 6.21
Yahoo! Messenger

========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 3758.11 MB
Available physical RAM: 1807.47 MB
Total Pagefile: 7514.41 MB
Available Pagefile: 5282.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.93 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:287.77 GB) (Free:217.29 GB) NTFS

========================= Users: ========================================

User accounts for \\KAT-VAIO

Administrator Guest Kat


**** End of log ****

-Malwarebytes
Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.11.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Kat :: KAT-VAIO [administrator]

Protection: Enabled

2/16/2012 1:42:29 PM
mbam-log-2012-02-16 (13-42-29).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 193622
Time elapsed: 6 minute(s), 30 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Kat\Local Settings\Temporary Internet Files\Content.IE5\YTNTNFWV\FSS[1].exe (Trojan.Agent) -> Quarantined and deleted successfully.

(end)

-aswmbr
aswMBR version 0.9.9.1532 Copyright© 2011 AVAST Software
Run date: 2012-02-16 13:56:23
-----------------------------
13:56:23.627 OS Version: Windows x64 6.1.7601 Service Pack 1
13:56:23.627 Number of processors: 2 586 0x2505
13:56:23.627 ComputerName: KAT-VAIO UserName: Kat
13:56:25.686 Initialize success
13:56:26.092 AVAST engine defs: 12021600
13:56:30.101 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
13:56:30.116 Disk 0 Vendor: Hitachi_ PB3O Size: 305245MB BusType: 3
13:56:30.132 Disk 0 MBR read successfully
13:56:30.132 Disk 0 MBR scan
13:56:30.148 Disk 0 Windows 7 default MBR code
13:56:30.148 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 10469 MB offset 2048
13:56:30.179 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 21442560
13:56:30.179 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 294674 MB offset 21647360
13:56:30.194 Service scanning
13:56:32.207 Modules scanning
13:56:32.207 Disk 0 trace - called modules:
13:56:32.238 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys iaStor.sys
13:56:32.254 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800622f060]
13:56:32.254 3 CLASSPNP.SYS[fffff8800185143f] -> nt!IofCallDriver -> [0xfffffa80042f9640]
13:56:32.269 5 ACPI.sys[fffff88000efd7a1] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80042fc050]
13:56:33.236 AVAST engine scan C:\Windows
13:56:36.466 AVAST engine scan C:\Windows\system32
14:01:13.482 AVAST engine scan C:\Windows\system32\drivers
14:01:32.514 AVAST engine scan C:\Users\Kat
14:05:46.510 Verifying
14:05:56.556 Disk 0 Windows 601 MBR fixed successfully
14:06:01.326 Verifying
14:06:11.372 Disk 0 Windows 601 MBR fixed successfully
14:06:27.582 Disk 0 MBR has been saved successfully to "C:\Users\Kat\Desktop\MBR.dat"
14:06:27.582 The log file has been saved successfully to "C:\Users\Kat\Desktop\aswMBR.txt"


I hope this helps

#4 Broni

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Posted 16 February 2012 - 02:38 PM

You didn't say:

What are the current issues?


You're running two AV programs, TrendMicro and Avast.
You have to uninstall one of them.
Your choice.

Then....

Your MBAM version is outdated.
Update it, run another scan and post new log.

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#5 yahtri889

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Posted 16 February 2012 - 03:28 PM

Ok. I will like to keep Avast. I tried to uninstall TrendMicro without any luck. I can not find it. I looked under the uninstall section under the control panel. And I tried to search for it under programs and files. Should I look for it anywhere else?

As far as the current issues. I can not repair errors under the startup repair. My computer is in sleep mode a lot. Everytime I try to use my pc after sleep mode, it automatically goes to the startup repair screen. It attempts to repair errors..but can not.

#6 Broni

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Posted 16 February 2012 - 03:59 PM

I still need that fresh MBAM log.

I can not repair errors

What are the errors?

My computer is in sleep mode a lot

Is it desktop or laptop?

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#7 yahtri889

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Posted 16 February 2012 - 11:51 PM

Srry for the delay. The error message is saying unspecified changes to system configuration might have caused the problem.

I have a laptop

MBAB

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.16.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Kat :: KAT-VAIO [administrator]

Protection: Enabled

2/16/2012 11:11:55 PM
mbam-log-2012-02-16 (23-11-55).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 194490
Time elapsed: 7 minute(s), 14 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#8 Broni

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Posted 17 February 2012 - 12:48 AM

Click Start button and in "Start search" type:
cmd
Press Enter.
Command prompt window will open.
Paste this in:
chkdsk /f /r [i](<------watch for "spaces")
Press Enter.
Restart the computer.
Chkdsk will run.

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