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Please HELP with Combofix Log! :)


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18 replies to this topic

#1 JoannaFreer

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Posted 15 February 2012 - 09:38 PM

Hi there,

I used Combofix to remove "My Security Shield" and I was advised to post the combofix log here to have someone help me analyze this log and let me know what to do next. If this is anyone's arena, please chime in! Here's the log:

ComboFix 12-02-13.01 - Joanna 02/15/2012 17:59:17.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2939.1600 [GMT -8:00]
Running from: c:\users\Joanna\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Roaming
c:\users\Joanna\AppData\Roaming\AntispywareBot
c:\users\Joanna\AppData\Roaming\AntiSpywareBot\Log\2009 Aug 29 - 09_09_16 AM_827.log
c:\users\Joanna\AppData\Roaming\AntiSpywareBot\rs.dat
c:\users\Joanna\AppData\Roaming\AntispywareBot\Settings\ScanResults.pie
C:\Windows Restore
c:\windows restore\20111230\20111230.exe
c:\windows restore\num.txt
c:\windows\system32\Thumbs.db
c:\windows\Tasks\AntiSpywareBot Scheduled Scan.job
.
.
((((((((((((((((((((((((( Files Created from 2012-01-16 to 2012-02-16 )))))))))))))))))))))))))))))))
.
.
2012-02-16 02:06 . 2012-02-16 02:07 -------- d-----w- c:\users\Joanna\AppData\Local\temp
2012-02-16 02:06 . 2012-02-16 02:06 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-02-14 23:37 . 2012-02-16 01:29 -------- d-----w- c:\programdata\PC Tools
2012-02-14 23:33 . 2012-01-06 04:19 6557240 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{5C2031E2-EBB8-40AE-A90F-B6BAE0F25219}\mpengine.dll
2012-01-19 02:01 . 2012-01-19 02:01 -------- d-----w- C:\found.000
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-27 08:21 . 2009-10-05 16:43 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-01-06 00:23 . 2012-01-06 00:23 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-14 01:08 . 2011-06-26 06:49 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-07-23 39408]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-07-03 135680]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-03-13 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-03-13 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-03-13 154136]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-03-13 6965792]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-03-07 468320]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2009-03-09 55160]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2008-12-18 448376]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2009-03-23 729088]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-03-18 1451304]
"NDSTray.exe"="c:\program files\TOSHIBA\ConfigFree\NDSTray.exe" [2009-03-17 304496]
"cfFncEnabler.exe"="c:\program files\TOSHIBA\ConfigFree\cfFncEnabler.exe" [2009-03-24 16384]
"TWebCamera"="c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2009-04-17 2513472]
"SmartFaceVWatcher"="c:\program files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [2009-03-25 163840]
"Teco"="c:\program files\TOSHIBA\TECO\Teco.exe" [2009-04-15 1318912]
"TANU"="c:\program files\TOSHIBA\TANU\TANU.exe" [2009-03-28 263560]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe" [2009-03-24 1007616]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-18 421160]
.
c:\users\Joanna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
Contents of the 'Scheduled Tasks' folder
.
2012-02-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 04:26]
.
2012-02-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 04:26]
.
2012-02-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-730251130-3744494832-3627785947-1000Core.job
- c:\users\Joanna\AppData\Local\Google\Update\GoogleUpdate.exe [2009-11-05 07:00]
.
2012-02-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-730251130-3744494832-3627785947-1000UA.job
- c:\users\Joanna\AppData\Local\Google\Update\GoogleUpdate.exe [2009-11-05 07:00]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Joanna\AppData\Roaming\Mozilla\Firefox\Profiles\9b8j2n7s.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-20111230.exe - c:\windows restore\20111230\20111230.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-02-15 18:07
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2012-02-15 18:08:24
ComboFix-quarantined-files.txt 2012-02-16 02:08
.
Pre-Run: 223,130,439,680 bytes free
Post-Run: 222,609,911,808 bytes free
.
- - End Of File - - FAF915901DC6C138C20B35701541A223

Edited by Budapest, 15 February 2012 - 09:48 PM.
Moved from Vista


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 February 2012 - 03:00 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 JoannaFreer

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Posted 18 February 2012 - 02:50 PM

Thank you so much Gringo!

I will now start doing these things :)

warm regards,

Joanna

#4 JoannaFreer

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Posted 18 February 2012 - 03:52 PM

Hey Gringo,

I didn't have any problems while following your instructions. However, I was running the computer in safe mode with Networking. I don't know if I should have done it on normal mode, to see if I would have had problems...?

Here are the logs requested:


DDS - Notepad:


.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.19088
Run by Joanna at 12:44:44 on 2012-02-18
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2939.2419 [GMT -8:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\helppane.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil11e_Plugin.exe -update plugin
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [NDSTray.exe] "c:\program files\toshiba\configfree\NDSTray.exe"
mRun: [cfFncEnabler.exe] "c:\program files\toshiba\configfree\cfFncEnabler.exe"
mRun: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun: [SmartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
mRun: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
mRun: [TANU] %ProgramFiles%\TOSHIBA\TANU\TANU.exe
mRun: [TosSENotify] c:\program files\toshiba\toshiba hdd ssd alert\TosSENotify.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\joanna\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 68.116.46.115 24.205.192.61 24.205.224.36
TCP: Interfaces\{6A68E2B8-79F9-410F-BC32-629690E37867} : DhcpNameServer = 68.116.46.115 24.205.192.61 24.205.224.36
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\joanna\appdata\roaming\mozilla\firefox\profiles\9b8j2n7s.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10111.0\npctrlui.dll
FF - plugin: c:\program files\picasa2\npPicasa2.dll
FF - plugin: c:\users\joanna\appdata\local\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\users\joanna\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\joanna\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
.
============= SERVICES / DRIVERS ===============
.
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2009-5-3 7168]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
S2 camsvc;TOSHIBA Web Camera Service;c:\program files\toshiba\toshiba web camera application\TWebCameraSrv.exe [2009-7-21 20544]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2009-3-10 46448]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-31 135664]
S2 RSELSVC;TOSHIBA Modem region select service;c:\program files\toshiba\rselect\RSelSvc.exe [2009-2-19 57344]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\toshiba\teco\TecoService.exe [2009-4-14 176128]
S2 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\toshiba\toshiba hdd ssd alert\TosSmartSrv.exe [2009-3-17 73728]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-1-31 135664]
S3 PGEffect;Pangu effect driver;c:\windows\system32\drivers\PGEffect.sys [2009-7-21 22272]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2012-02-16 02:08:29 -------- d-sh--w- C:\$RECYCLE.BIN
2012-02-16 02:08:26 -------- d-----w- c:\users\joanna\appdata\local\temp
2012-02-16 01:55:59 98816 ----a-w- c:\windows\sed.exe
2012-02-16 01:55:59 518144 ----a-w- c:\windows\SWREG.exe
2012-02-16 01:55:59 256000 ----a-w- c:\windows\PEV.exe
2012-02-16 01:55:59 208896 ----a-w- c:\windows\MBR.exe
2012-02-16 01:55:51 -------- d-----w- C:\ComboFix
2012-02-14 23:37:21 -------- d-----w- c:\programdata\PC Tools
2012-02-14 23:33:31 6557240 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{5c2031e2-ebb8-40ae-a90f-b6bae0f25219}\mpengine.dll
.
==================== Find3M ====================
.
2012-01-27 08:21:24 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-01-06 00:23:18 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 12:45:56.64 ===============







Attach - Notepad:


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 7/22/2009 9:14:31 PM
System Uptime: 2/18/2012 12:34:55 PM (0 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel® Core™2 Duo CPU T6400 @ 2.00GHz | CPU | 1995/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 288 GiB total, 209.518 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.1
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Compatibility Pack for the 2007 Office system
Direct DiscRecorder
DVD MovieFactory for TOSHIBA
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel PROSet Wireless
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless WiFi Software
Intel® Matrix Storage Manager
iTunes
Java™ 6 Update 11
LightScribe 1.4.124.1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox 10.0.2 (x86 en-US)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OGA Notifier 2.0.0048.0
Picasa 2
PlayReady PC runtime
QuickTime
Realtek 8136 8168 8169 Ethernet Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype Toolbars
Skype™ 5.0
Synaptics Pointing Device Driver
TOSHIBA Agreement Notification Utility
Toshiba Application and Driver Installer
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Internal Modem Region Select Utility
Toshiba Quality Application
TOSHIBA Recovery Disc Creator
Toshiba Registration
Toshiba Resources Page
TOSHIBA SD Memory Utilities
TOSHIBA Software Modem
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 1.1.11
.
==== End Of File ===========================


Thank you so much :)

Joanna

#5 gringo_pr

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Posted 18 February 2012 - 04:09 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#6 JoannaFreer

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Posted 19 February 2012 - 05:40 PM

Hi Gringo,

I did this already, my very first post was the log from doing combofix.

Joanna

#7 gringo_pr

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Posted 19 February 2012 - 05:45 PM

Hello

I understand this but would like you to update it and rerun it for me know


gringo
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#8 gringo_pr

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Posted 22 February 2012 - 08:44 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 JoannaFreer

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Posted 22 February 2012 - 06:49 PM

Gringo,

I'm sorry I didn't see your reply.

Here's the new Combofix log:

ComboFix 12-02-22.01 - Joanna 02/22/2012 15:20:29.2.2 - x86 NETWORK
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2939.2460 [GMT -8:00]
Running from: c:\users\Joanna\Downloads\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-01-22 to 2012-02-22 )))))))))))))))))))))))))))))))
.
.
2012-02-22 23:27 . 2012-02-22 23:27 -------- d-----w- c:\users\Joanna\AppData\Local\temp
2012-02-22 23:27 . 2012-02-22 23:27 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-02-14 23:37 . 2012-02-16 01:29 -------- d-----w- c:\programdata\PC Tools
2012-02-14 23:33 . 2012-01-06 04:19 6557240 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{5C2031E2-EBB8-40AE-A90F-B6BAE0F25219}\mpengine.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-27 08:21 . 2009-10-05 16:43 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-01-06 00:23 . 2012-01-06 00:23 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-18 20:36 . 2011-06-26 06:49 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-07-23 39408]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-07-03 135680]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-03-13 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-03-13 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-03-13 154136]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-03-13 6965792]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-03-07 468320]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2009-03-09 55160]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2008-12-18 448376]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2009-03-23 729088]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-03-18 1451304]
"NDSTray.exe"="c:\program files\TOSHIBA\ConfigFree\NDSTray.exe" [2009-03-17 304496]
"cfFncEnabler.exe"="c:\program files\TOSHIBA\ConfigFree\cfFncEnabler.exe" [2009-03-24 16384]
"TWebCamera"="c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2009-04-17 2513472]
"SmartFaceVWatcher"="c:\program files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [2009-03-25 163840]
"Teco"="c:\program files\TOSHIBA\TECO\Teco.exe" [2009-04-15 1318912]
"TANU"="c:\program files\TOSHIBA\TANU\TANU.exe" [2009-03-28 263560]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe" [2009-03-24 1007616]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-18 421160]
.
c:\users\Joanna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
Contents of the 'Scheduled Tasks' folder
.
2012-02-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 04:26]
.
2012-02-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 04:26]
.
2012-02-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-730251130-3744494832-3627785947-1000Core.job
- c:\users\Joanna\AppData\Local\Google\Update\GoogleUpdate.exe [2009-11-05 07:00]
.
2012-02-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-730251130-3744494832-3627785947-1000UA.job
- c:\users\Joanna\AppData\Local\Google\Update\GoogleUpdate.exe [2009-11-05 07:00]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 68.116.46.115 24.205.192.61 24.205.224.36
FF - ProfilePath - c:\users\Joanna\AppData\Roaming\Mozilla\Firefox\Profiles\9b8j2n7s.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-02-22 15:27
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2012-02-22 15:30:21
ComboFix-quarantined-files.txt 2012-02-22 23:30
ComboFix2.txt 2012-02-16 02:08
.
Pre-Run: 224,732,446,720 bytes free
Post-Run: 224,699,310,080 bytes free
.
- - End Of File - - 018F7A96A95F90B70C3738518DFAE2F8

Thanks,

Joanna

#10 gringo_pr

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Posted 22 February 2012 - 07:43 PM

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#11 JoannaFreer

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Posted 23 February 2012 - 08:31 PM

Greetings Gringo,

the tdsskiller found 0 threats.

Here's the log from aswMBR:

aswMBR version 0.9.9.1649 Copyright© 2011 AVAST Software
Run date: 2012-02-23 17:23:54
-----------------------------
17:23:54.287 OS Version: Windows 6.0.6001 Service Pack 1
17:23:54.287 Number of processors: 2 586 0x170A
17:23:54.287 ComputerName: TOSHIBABY UserName: Joanna
17:24:16.015 Initialize success
17:25:28.099 The log file has been saved successfully to "C:\Users\Joanna\Desktop\aswMBR.txt"


aswMBR version 0.9.9.1649 Copyright© 2011 AVAST Software
Run date: 2012-02-23 17:26:21
-----------------------------
17:26:21.002 OS Version: Windows 6.0.6001 Service Pack 1
17:26:21.002 Number of processors: 2 586 0x170A
17:26:21.002 ComputerName: TOSHIBABY UserName: Joanna
17:26:22.324 Initialize success
17:28:17.927 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
17:28:17.931 Disk 0 Vendor: WDC_WD32 12.0 Size: 305245MB BusType: 3
17:28:17.940 Disk 0 MBR read successfully
17:28:17.943 Disk 0 MBR scan
17:28:17.945 Disk 0 Windows VISTA default MBR code
17:28:17.954 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048
17:28:17.969 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 294695 MB offset 3074048
17:28:18.002 Disk 0 Partition 3 00 17 Hidd HPFS/NTFS NTFS 9049 MB offset 606609408
17:28:18.007 Disk 0 scanning sectors +625141760
17:28:18.072 Disk 0 scanning C:\Windows\system32\drivers
17:28:22.205 Service scanning
17:28:34.802 Modules scanning
17:28:37.597 Disk 0 trace - called modules:
17:28:37.618 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
17:28:37.631 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8633a030]
17:28:37.637 3 CLASSPNP.SYS[8a514745] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x84a7a028]
17:28:37.643 Scan finished successfully
17:29:12.763 Disk 0 MBR has been saved successfully to "C:\Users\Joanna\Desktop\MBR.dat"
17:29:12.768 The log file has been saved successfully to "C:\Users\Joanna\Desktop\aswMBR.txt"


aswMBR version 0.9.9.1649 Copyright© 2011 AVAST Software
Run date: 2012-02-23 17:26:21
-----------------------------
17:26:21.002 OS Version: Windows 6.0.6001 Service Pack 1
17:26:21.002 Number of processors: 2 586 0x170A
17:26:21.002 ComputerName: TOSHIBABY UserName: Joanna
17:26:22.324 Initialize success
17:28:17.927 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
17:28:17.931 Disk 0 Vendor: WDC_WD32 12.0 Size: 305245MB BusType: 3
17:28:17.940 Disk 0 MBR read successfully
17:28:17.943 Disk 0 MBR scan
17:28:17.945 Disk 0 Windows VISTA default MBR code
17:28:17.954 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048
17:28:17.969 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 294695 MB offset 3074048
17:28:18.002 Disk 0 Partition 3 00 17 Hidd HPFS/NTFS NTFS 9049 MB offset 606609408
17:28:18.007 Disk 0 scanning sectors +625141760
17:28:18.072 Disk 0 scanning C:\Windows\system32\drivers
17:28:22.205 Service scanning
17:28:34.802 Modules scanning
17:28:37.597 Disk 0 trace - called modules:
17:28:37.618 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
17:28:37.631 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8633a030]
17:28:37.637 3 CLASSPNP.SYS[8a514745] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x84a7a028]
17:28:37.643 Scan finished successfully
17:29:12.763 Disk 0 MBR has been saved successfully to "C:\Users\Joanna\Desktop\MBR.dat"


Thank u

Joanna

#12 gringo_pr

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Posted 23 February 2012 - 09:06 PM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 JoannaFreer

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Posted 24 February 2012 - 02:43 AM

Hey Gringo,

I didn't have combofix saved to my desktop, and I couldn't save it to my desktop, as it would just make me 'run' it, so I ran it, and it gave me this log:

ComboFix 12-02-22.01 - Joanna 02/23/2012 23:08:35.2.2 - x86 NETWORK
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2939.2468 [GMT -8:00]
Running from: c:\users\Joanna\Downloads\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-01-24 to 2012-02-24 )))))))))))))))))))))))))))))))
.
.
2012-02-24 07:15 . 2012-02-24 07:15 -------- d-----w- c:\users\Joanna\AppData\Local\temp
2012-02-24 07:15 . 2012-02-24 07:15 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-02-14 23:37 . 2012-02-16 01:29 -------- d-----w- c:\programdata\PC Tools
2012-02-14 23:33 . 2012-01-06 04:19 6557240 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{5C2031E2-EBB8-40AE-A90F-B6BAE0F25219}\mpengine.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-27 08:21 . 2009-10-05 16:43 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-01-06 00:23 . 2012-01-06 00:23 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-18 20:36 . 2011-06-26 06:49 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-07-23 39408]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-07-03 135680]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-03-13 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-03-13 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-03-13 154136]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-03-13 6965792]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-03-07 468320]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2009-03-09 55160]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2008-12-18 448376]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2009-03-23 729088]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-03-18 1451304]
"NDSTray.exe"="c:\program files\TOSHIBA\ConfigFree\NDSTray.exe" [2009-03-17 304496]
"cfFncEnabler.exe"="c:\program files\TOSHIBA\ConfigFree\cfFncEnabler.exe" [2009-03-24 16384]
"TWebCamera"="c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2009-04-17 2513472]
"SmartFaceVWatcher"="c:\program files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [2009-03-25 163840]
"Teco"="c:\program files\TOSHIBA\TECO\Teco.exe" [2009-04-15 1318912]
"TANU"="c:\program files\TOSHIBA\TANU\TANU.exe" [2009-03-28 263560]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe" [2009-03-24 1007616]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-18 421160]
.
c:\users\Joanna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
Contents of the 'Scheduled Tasks' folder
.
2012-02-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 04:26]
.
2012-02-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 04:26]
.
2012-02-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-730251130-3744494832-3627785947-1000Core.job
- c:\users\Joanna\AppData\Local\Google\Update\GoogleUpdate.exe [2009-11-05 07:00]
.
2012-02-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-730251130-3744494832-3627785947-1000UA.job
- c:\users\Joanna\AppData\Local\Google\Update\GoogleUpdate.exe [2009-11-05 07:00]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 68.116.46.115 24.205.192.61 24.205.224.36
FF - ProfilePath - c:\users\Joanna\AppData\Roaming\Mozilla\Firefox\Profiles\9b8j2n7s.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-02-23 23:15
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2012-02-23 23:17:29
ComboFix-quarantined-files.txt 2012-02-24 07:17
ComboFix2.txt 2012-02-22 23:30
ComboFix3.txt 2012-02-16 02:08
.
Pre-Run: 224,719,663,104 bytes free
Post-Run: 224,692,547,584 bytes free
.
- - End Of File - - FC48D93A109503900F5C49964B54DADD

Is this okay?

Everything is working fine, but I am always in safe mode. Should I go into normal mode to see if it works well then?

Thanks,

Joanna

#14 gringo_pr

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Posted 24 February 2012 - 02:58 AM

yes go into normal mode and let me know how things are running


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#15 JoannaFreer

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Posted 24 February 2012 - 08:02 PM

When I go to start up the computer, it says:

Checking file system on C:
The type of the file system is NTFS.
volume label is TI100712VOE.

One of your disks needs to be checked for consistency.
You may cancel the disk check , but it is strongly recommended that you continue.
Windows will now check the disk.


It was saying this a little while before the virus appeared on the computer, intruding upon my computer activity. Not having any experience with this, I didn't know it had anything to do with a virus. (I'm now assuming it does.)

Also, a few minutes into being on the computer, a red shield with a white X on it appears on my lower right console, with a message saying there is a security alert, multiple security risks are found (something like that), and to click on it... I clicked on it to see if it was "My Security Shield", and it appears to be windows security center, telling me I have no anti-virus software, and recommending I get a program. It doesn't look as if it's My Security Shield because it's not bombarding me to purchase something...

But, then again, before I KNEW I had the virus I could swear something like this was happening...

Is this still "My Security Shield"? Or is this actually Windows Security Center?

Warmly,

Joanna




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