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#1 Riconin

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Posted 15 February 2012 - 06:06 PM

Hey everyone I am new to bleeping computer but I have a couple of buddies that are on here. I am having an issue with my computer loading certain pages. Some examples are turbotax, emails, youtube, and some other sites I used often. How it is is when I go to sign in it will load the screen then lock. I can't click on anything all I can do I go to previous page or exit out. My school emails will open and i can navigate fine, but it won't let me open any emails that I need to do assignments. I have run virus scan with avg but nothing has changed. I also have deleted searh history, cookies, and my firewall is set to the recommended setting. Please help as this is affecting my grades drastically. Thanks!

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#2 Allan

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Posted 15 February 2012 - 06:12 PM

When you say your computer can't load certain pages I assume you mean the browser and you use the browser for email too, is that correct? If so, have you tried a different browser (just for testing purposes for the moment)? Also, what is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#3 Riconin

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Posted 15 February 2012 - 10:49 PM

well without being able to open the emails ive missed key parts to my assignments. ive talked with professors but alot of extra credit and more notes and online recordings i cant access. as to new things outside of school i had avg for my virus protection, and nothing else really. I only use my computer for school or socializing. I will change the browser right after i get done posting this and I will let you know if it helps. Thanks for the help you have already given to!




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