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Firefox not saving proxy settings


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11 replies to this topic

#1 tstenz

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Posted 15 February 2012 - 12:14 PM

Hi there,

After a Firefox update, I've got the good old "The proxy server is refusing connections" issue. I go into settings and see that there is a proxy set up for some reason, and changing the settings to "no proxy" fixes it. Unfortunately, every time I restart Firefox, the proxy comes back. I checked internet options in my control panel, and that's not where the proxy configuration is coming from. Every other web browser is fine.

Any suggestions?

Edited by tstenz, 15 February 2012 - 12:15 PM.


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#2 Broni

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Posted 15 February 2012 - 01:42 PM

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size
Click Go and post the result.

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#3 tstenz

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Posted 15 February 2012 - 08:40 PM

Inc spam.

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: http=127.0.0.1:57111

========================= FF Proxy Settings: ==============================

"network.proxy.http", "127.0.0.1"
"network.proxy.http_port", 57111
"network.proxy.no_proxies_on", ""
"network.proxy.type", 1
========================= Hosts content: =================================

::1 localhost

108.163.215.51 www.google-analytics.com.
108.163.215.51 ad-emea.doubleclick.net.
108.163.215.51 www.statcounter.com.
67.215.245.19 www.google-analytics.com.
67.215.245.19 ad-emea.doubleclick.net.
67.215.245.19 www.statcounter.com.

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® WiFi Link 5100 AGN = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : YEEEAAAHHHHHHH
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 70-1A-04-9C-2B-8D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
Physical Address. . . . . . . . . : 00-22-19-E7-18-11
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-24-D6-21-01-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::54fa:ac7e:ce67:bb85%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 15, 2012 7:00:42 PM
Lease Expires . . . . . . . . . . : Wednesday, February 15, 2012 8:30:47 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 184558806
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-DF-2C-DF-00-26-B9-1C-E2-37
DNS Servers . . . . . . . . . . . : 24.196.64.53
68.113.206.10
24.178.162.3
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{56250B40-81C6-4404-AAC7-5068FC1856AC}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F93BFF8A-6C42-4F3B-BA50-B5786F2868AB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DAF6EA9C-74C3-470F-BD21-F51DD636B0B1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:303c:3e48:b8f2:5f5(Preferred)
Link-local IPv6 Address . . . . . : fe80::303c:3e48:b8f2:5f5%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: vip01ftbgwi.ftbg.wi.charter.com
Address: 24.196.64.53

Name: google.com
Addresses: 74.125.225.109
74.125.225.110
74.125.225.100
74.125.225.104
74.125.225.98
74.125.225.111
74.125.225.102
74.125.225.108
74.125.225.101
74.125.225.103
74.125.225.105
74.125.225.107
74.125.225.96
74.125.225.106
74.125.225.99
74.125.225.97


Pinging google.com [74.125.227.7] with 32 bytes of data:
Reply from 74.125.227.7: bytes=32 time=72ms TTL=47
Reply from 74.125.227.7: bytes=32 time=72ms TTL=47

Ping statistics for 74.125.227.7:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 72ms, Maximum = 72ms, Average = 72ms
Server: vip01ftbgwi.ftbg.wi.charter.com
Address: 24.196.64.53

Name: yahoo.com
Addresses: 98.139.127.62
98.139.183.24
209.191.122.70


Pinging yahoo.com [98.139.127.62] with 32 bytes of data:
Reply from 98.139.127.62: bytes=32 time=151ms TTL=51
Reply from 98.139.127.62: bytes=32 time=148ms TTL=51

Ping statistics for 98.139.127.62:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 148ms, Maximum = 151ms, Average = 149ms
Server: vip01ftbgwi.ftbg.wi.charter.com
Address: 24.196.64.53

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
13...70 1a 04 9c 2b 8d ......Bluetooth Device (Personal Area Network)
11...00 22 19 e7 18 11 ......Broadcom NetLink ™ Gigabit Ethernet
10...00 24 d6 21 01 5e ......Intel® WiFi Link 5100 AGN
1...........................Software Loopback Interface 1
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.2 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.2 281
192.168.0.2 255.255.255.255 On-link 192.168.0.2 281
192.168.0.255 255.255.255.255 On-link 192.168.0.2 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.2 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.2 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
14 58 ::/0 On-link
1 306 ::1/128 On-link
14 58 2001::/32 On-link
14 306 2001:0:4137:9e76:303c:3e48:b8f2:5f5/128
On-link
10 281 fe80::/64 On-link
14 306 fe80::/64 On-link
14 306 fe80::303c:3e48:b8f2:5f5/128
On-link
10 281 fe80::54fa:ac7e:ce67:bb85/128
On-link
1 306 ff00::/8 On-link
14 306 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/15/2012 03:42:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8502

Error: (02/15/2012 03:42:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8502

Error: (02/15/2012 03:42:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/15/2012 03:42:10 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7316

Error: (02/15/2012 03:42:10 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7316

Error: (02/15/2012 03:42:10 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/15/2012 03:42:09 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6177

Error: (02/15/2012 03:42:09 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6177

Error: (02/15/2012 03:42:09 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/15/2012 03:42:08 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5132


System errors:
=============
Error: (02/15/2012 07:00:45 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

Error: (02/15/2012 06:59:34 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (02/15/2012 06:58:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (02/15/2012 11:52:30 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

Error: (02/15/2012 11:50:52 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (02/15/2012 11:50:34 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (02/15/2012 11:48:10 AM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service failed to start due to the following error:
%%1069

Error: (02/15/2012 11:48:10 AM) (Source: Service Control Manager) (User: )
Description: The upnphost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:
%%1352

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (02/15/2012 11:48:10 AM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service failed to start due to the following error:
%%1069

Error: (02/15/2012 11:48:10 AM) (Source: Service Control Manager) (User: )
Description: The upnphost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:
%%1352

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).


Microsoft Office Sessions:
=========================
Error: (04/07/2011 02:44:53 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 4915 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 1.8.5)
ÜberHour Beta (Version: 1.0.0)
4.2.10
7-Zip 9.13 (x64 edition) (Version: 9.13.00.0)
Absolute Notifier (Version: 1.2.12.10)
Acrobat.com (Version: 2.1.0)
Acrobat.com (Version: 2.1.0.0)
Adobe AIR (Version: 1.5.3.9130)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
Adobe Reader 9.5.0 (Version: 9.5.0)
Advanced Audio FX Engine (Version: 1.12.05)
Akamai NetSession Interface
Akamai NetSession Interface Service
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ArcGIS Desktop 10 (Version: 10.0.2800)
ArcGIS Desktop 10 Service Pack 1
ArcGIS Desktop 10 Tutorial Data (Version: 10.0.2414)
ASIO4ALL
ATI Catalyst Control Center (Version: 2.009.0625.1811)
Banctec Service Agreement (Version: 2.0.0)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.0625.1812.30825)
Catalyst Control Center Graphics Full Existing (Version: 2009.0625.1812.30825)
Catalyst Control Center Graphics Full New (Version: 2009.0625.1812.30825)
Catalyst Control Center Graphics Light (Version: 2009.0625.1812.30825)
Catalyst Control Center Graphics Previews Common (Version: 2009.0625.1812.30825)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0625.1812.30825)
Catalyst Control Center InstallProxy (Version: 2009.0625.1812.30825)
Catalyst Control Center Localization All (Version: 2009.0625.1812.30825)
ccc-core-static (Version: 2009.0625.1812.30825)
ccc-utility64 (Version: 2009.0625.1812.30825)
CCC Help Chinese Standard (Version: 2009.0625.1811.30825)
CCC Help Chinese Traditional (Version: 2009.0625.1811.30825)
CCC Help Danish (Version: 2009.0625.1811.30825)
CCC Help Dutch (Version: 2009.0625.1811.30825)
CCC Help English (Version: 2009.0625.1811.30825)
CCC Help Finnish (Version: 2009.0625.1811.30825)
CCC Help French (Version: 2009.0625.1811.30825)
CCC Help German (Version: 2009.0625.1811.30825)
CCC Help Italian (Version: 2009.0625.1811.30825)
CCC Help Japanese (Version: 2009.0625.1811.30825)
CCC Help Korean (Version: 2009.0625.1811.30825)
CCC Help Norwegian (Version: 2009.0625.1811.30825)
CCC Help Portuguese (Version: 2009.0625.1811.30825)
CCC Help Russian (Version: 2009.0625.1811.30825)
CCC Help Spanish (Version: 2009.0625.1811.30825)
CCC Help Swedish (Version: 2009.0625.1811.30825)
CCleaner (Version: 3.15)
CDDRV_Installer (Version: 4.60)
Client Activator 7.1 - English (5)
Client Activator 7.1 - English (All)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Counter-Strike: Source
Dell Dock (Version: 2.0.0)
Dell Driver Download Manager (Version: 2.0.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Webcam Central (Version: 1.40.05)
DirectXInstallService (Version: 9.0.2)
doPDF 7.2 printer
Drumaxx
erLT (Version: 1.20.0137)
FastAccess (Version: 2.4.7.1)
FL Studio 9
Google Chrome (Version: 17.0.963.46)
Google Earth (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.99)
GoToAssist 8.0.0.514
Guild Wars
Hardcore
HiJackThis (Version: 1.0.0)
HP Deskjet 3050 J610 series Basic Device Software (Version: 22.0.334.0)
HP Deskjet 3050 J610 series Help (Version: 140.0.63.63)
HP Update (Version: 5.002.005.003)
IDT Audio (Version: 1.0.6217.0)
IL Download Manager
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 22 (Version: 6.0.220)
KhalInstallWrapper (Version: 2.00.0000)
Last.fm 1.5.4.27091
Lexmark 840 Series
LiveUpdate 3.3 (Symantec Corporation) (Version: 3.3.0.92)
Logitech SetPoint (Version: 4.80)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2008 Native Client (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Setup Support Files (English) (Version: 10.0.1601.1)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Move Media Player
Mozilla Firefox 10.0.1 (x86 en-US) (Version: 10.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NVIDIA PhysX (Version: 9.10.0224)
Players Only (Version: 4.7)
PoiZone
PowerDVD DX (Version: 8.3.5424)
Quantum GIS Copiapo 1.6.0 (Version: 1.6.0-r14615-1)
Quick Media Converter
Quickset64 (Version: 9.6.6)
QuickTime (Version: 7.71.80.42)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealUpgrade 1.1 (Version: 1.1.0)
Sakura
Sawer
Skins (Version: 2009.0625.1812.30825)
Skype Toolbars (Version: 1.0.4051)
Skype™ 4.2 (Version: 4.2.152)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Steam (Version: 1.0.0.0)
SUPER © v2011.build.49 (July 1st, 2011) version v2011.build.49 (Version: v2011.build.49)
Symantec Endpoint Protection (Version: 11.0.5002.333)
Synaptics Pointing Device Driver (Version: 14.0.3.0)
Team Fortress 2
Toxic Biohazard
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Ventrilo Client for Windows x64 (Version: 3.0.5.0)
VLC media player 1.1.11 (Version: 1.1.11)
WavePad Sound Editor
WIDCOMM Bluetooth Software (Version: 6.2.0.9600)
Winamp (Version: 5.621 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows 7 Upgrade Advisor (Version: 2.0.5000.0)
Windows Installer Clean Up (Version: 3.00.00.0000)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR archiver
WinZip 14.0 (Version: 14.0.9029)

========================= Devices: ================================

Name: facap, FastAccess Video Capture
Description: facap, FastAccess Video Capture
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Sensible Vision
Service: FACAP
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Microsoft eHome Infrared Transceiver
Description: Microsoft eHome Infrared Transceiver
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service: HidIr
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 38%
Total physical RAM: 4060.86 MB
Available physical RAM: 2516.16 MB
Total Pagefile: 8119.91 MB
Available Pagefile: 6443.96 MB
Total Virtual: 4095.88 MB
Available Virtual: 3953.29 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:451.07 GB) (Free:314.23 GB) NTFS

#4 Broni

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Posted 15 February 2012 - 08:48 PM

Your "hosts" file has been hijacked.

Please, go here: http://support.microsoft.com/kb/972034#FixItForMeAlways and click on "Fix it" button to reset your "hosts" file.
Follow all prompts.

Then....

Re-run MiniToolbox.
Checkmark following boxes:
  • Flush DNS
  • Reset IE Proxy Settings
  • Reset FF Proxy Settings
Click Go and post the result.

Restart computer.

Re-run MiniToolbox.
Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
Click Go and post the result.

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#5 tstenz

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Posted 16 February 2012 - 12:35 AM

MiniToolBox by Farbar Version: 18-01-2012
Ran by Tymer (administrator) on 15-02-2012 at 23:32:29
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.http", "127.0.0.1"
"network.proxy.http_port", 57111
"network.proxy.type", 1

**** End of log ****

Odd that IE looks fine now (not that I have it installed), but no dice with Firefox. My hosts file looks identical to the one in the tutorial.

#6 Broni

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Posted 16 February 2012 - 12:44 AM

You didn't checkmark:
List content of Hosts
Please redo.

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#7 tstenz

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Posted 16 February 2012 - 06:49 PM

Whoops, sorry.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.http", "127.0.0.1"
"network.proxy.http_port", 57111
"network.proxy.type", 1
========================= Hosts content: =================================

::1 localhost

#8 Broni

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Posted 16 February 2012 - 07:38 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#9 tstenz

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Posted 17 February 2012 - 12:14 AM

Security Check:

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 22
Out of date Java installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````End of Log````````````


FSS:

****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to retrieve start type of MpsSvc. The value does not exist.
Checking ImagePath: Attention! Unable to retrieve ImagePath of MpsSvc. The value does not exist.
Unable to retrieve ServiceDll of MpsSvc. The value does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2012-02-14 19:44] - [2011-12-27 21:59] - 0498688 ____A (Microsoft Corporation) 1C7857B62DE5994A75B054A9FD4C3825

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

MBAM (caveat: I had already done a full scan when this first came up, and it didn't find much then either)


Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.16.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Tymer :: YEEEAAAHHHHHHH [administrator]

2/16/2012 10:47:02 PM
mbam-log-2012-02-16 (22-47-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 234226
Time elapsed: 7 minute(s), 39 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

MBR:

aswMBR version 0.9.9.1532 Copyright© 2011 AVAST Software
Run date: 2012-02-16 22:45:14
-----------------------------
22:45:14.830 OS Version: Windows x64 6.1.7601 Service Pack 1
22:45:14.830 Number of processors: 2 586 0x170A
22:45:17.352 Initialze error C000010E - driver not loaded
22:46:02.402 AVAST engine defs: 12021601
22:46:35.291 Service scanning
22:46:36.756 Modules scanning
22:46:36.756 Disk 0 trace - called modules:
22:46:36.766
22:46:38.429 AVAST engine scan C:\Windows
22:46:45.833 AVAST engine scan C:\Windows\system32
22:54:08.135 AVAST engine scan C:\Windows\system32\drivers
22:54:43.686 AVAST engine scan C:\Users\Tymer
23:07:14.964 AVAST engine scan C:\ProgramData
23:08:19.221 File: C:\ProgramData\Microsoft\Windows\DRM\BB66.tmp **INFECTED** Win32:Malware-gen
23:08:19.276 File: C:\ProgramData\Microsoft\Windows\DRM\BB96.tmp **INFECTED** Win32:Malware-gen
23:10:12.467 Scan finished successfully

***********************************

#10 Broni

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Posted 17 February 2012 - 12:50 AM

Download BTKR_RunBox to your desktop.

Double click on downloaded BTKR_RunBox.exe file.
Small RunBox DOS window will open.
Press any key to continue.
Press "1" to select "Run a scan with Bootkit Remover" option.
Press "Enter".
Press "Enter" one more time to generate log.
Click OK, IF any "Warning" message pops up.
Notepad will open with Bootkit Remover log.
Copy the content and post it in your next reply.
In RunBox press "4" then Enter to exit it.

NOTE. In case you lost the log it's also located on your desktop as "scan.txt"

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#11 tstenz

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Posted 17 February 2012 - 01:42 AM

Update... my copy of Windows is also not genuine now. Hooray.


Bootkit Remover
© 2009 eSage Lab
www.esagelab.com
Program version: 1.2.0.0
OS Version: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000003`abf38a00
Boot sector MD5 is: 0ec6b2481fc707d1e901dc2a875f2826

Size Device Name MBR Status
--------------------------------------------
465 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)

Done;

#12 Broni

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Posted 17 February 2012 - 04:50 PM

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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