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Malwarebytes found "PUM.Hijack.HomePageControl"

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2 replies to this topic

#1 Julie 1960

Julie 1960

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Posted 15 February 2012 - 10:33 AM

Hello and thanks for your help. Broni has been helping me with problems with my computer at this link: http://www.bleepingcomputer.com/forums/topic441670.html/page__st__30__gopid__2597447#entry2597447. (If possible, I would appreciate if you could read what he helped me with so you have a better understanding of what we have done so far. Also, I was in safe mode when I did the things I listed in my last post working with Broni, but because Kaspersky was saying it couldn't run in safe mode, I went back into regular(?) mode). He told me to follow the instructions from your guide starting with step 6. Below is my DDS.txt file which I ran last night:

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by USE at 20:35:47 on 2012-02-14
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3034.1747 [GMT -6:00]
AV: Kaspersky Internet Security *Enabled/Updated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984}
SP: Kaspersky Internet Security *Enabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Kaspersky Internet Security *Enabled* {1691B380-548E-1A7A-BE85-9A42CE15AEFF}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Secunia\PSI\sua.exe
C:\Program Files\Mozilla Firefox\firefox.exe
============== Pseudo HJT Report ===============
mStart Page = about:blank
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2012\ievkbd.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files\kaspersky lab\kaspersky internet security 2012\klwtbbho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2012\avp.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Anti-Banner - c:\program files\kaspersky lab\kaspersky internet security 2012\ie_banner_deny.htm
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky internet security 2012\ievkbd.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky internet security 2012\klwtbbho.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: DhcpNameServer =
TCP: Interfaces\{BDD55997-0299-4A2A-B97B-926B40038C5D} : DhcpNameServer =
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
Notify: klogon - c:\windows\system32\klogon.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: www.spywareinfo.com
================= FIREFOX ===================
FF - ProfilePath - c:\users\use\appdata\roaming\mozilla\firefox\profiles\yzncpxei.default\
FF - prefs.js: browser.startup.homepage - hxxp://agebb.missouri.edu/mgt/risk/basis.htm|http://bigriverbids.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
============= SERVICES / DRIVERS ===============
R1 kl2;kl2;c:\windows\system32\drivers\kl2.sys [2011-3-4 11352]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\drivers\klim6.sys [2011-3-10 23856]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_0145da1d\AEstSrv.exe [2011-10-13 81920]
R2 AVP;Kaspersky Anti-Virus Service;c:\program files\kaspersky lab\kaspersky internet security 2012\avp.exe [2011-4-24 202296]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-11-5 1153368]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-10-14 994360]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-10-14 399416]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2011-10-13 144128]
R3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [2009-11-2 19984]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\drivers\OA009Ufd.sys [2009-3-6 133632]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\drivers\OA009Vid.sys [2009-3-19 271552]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
=============== Created Last 30 ================
2012-02-14 18:00:14 -------- d-----w- c:\users\use\appdata\roaming\SUPERAntiSpyware.com
2012-02-14 17:59:30 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-02-14 17:59:30 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-02-13 03:26:03 388096 ----a-r- c:\users\use\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-02-13 03:26:03 -------- d-----w- c:\program files\Trend Micro
2012-02-10 19:47:04 6557240 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{e88aa268-1fcd-45d1-9a3f-46afa0588c0e}\mpengine.dll
2012-02-09 00:00:25 -------- d-----w- c:\users\use\appdata\local\Secunia PSI
2012-02-08 23:59:56 -------- d-----w- c:\program files\Secunia
2012-02-08 23:47:34 -------- d-----w- c:\program files\WOT
2012-02-08 00:38:41 -------- d-----w- c:\program files\ESET
2012-02-07 22:48:58 97961 ----a-w- c:\windows\system32\drivers\klick.dat
2012-02-07 22:48:58 115369 ----a-w- c:\windows\system32\drivers\klin.dat
2012-02-07 22:48:55 110992 ----a-w- c:\program files\mozilla firefox\extensions\kavantibanner@kaspersky.ru\components\abhelperxpcom.dll
2012-02-07 22:48:50 147856 ----a-w- c:\program files\mozilla firefox\extensions\linkfilter@kaspersky.ru\components\kavlinkfilter.dll
2012-02-07 22:47:31 -------- d-----w- c:\program files\Kaspersky Lab
2012-02-07 18:20:07 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-02-07 04:50:50 -------- d-----w- c:\programdata\Kaspersky Lab
2012-02-05 00:53:28 -------- d-----w- c:\users\use\appdata\roaming\Malwarebytes
2012-02-05 00:53:18 -------- d-----w- c:\programdata\Malwarebytes
2012-02-05 00:53:17 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-02-03 15:56:44 -------- d-----w- c:\windows\Microsoft Antimalware
2012-02-03 15:56:07 -------- d-----w- c:\windows\Windows Defender Offline
2012-01-21 06:03:13 72704 ----a-w- c:\windows\system32\secur32.dll
2012-01-21 06:03:13 440192 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-01-21 06:03:13 377344 ----a-w- c:\windows\system32\winhttp.dll
2012-01-21 06:03:13 278528 ----a-w- c:\windows\system32\schannel.dll
2012-01-21 06:03:13 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2012-01-21 06:03:12 9728 ----a-w- c:\windows\system32\lsass.exe
==================== Find3M ====================
2012-01-29 11:10:42 237072 ------w- c:\windows\system32\MpSigStub.exe
2011-11-25 15:59:48 376320 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:37:27 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 20:23:34 1205064 ----a-w- c:\windows\system32\ntdll.dll
2011-11-18 17:47:03 66560 ----a-w- c:\windows\system32\packager.dll
============= FINISH: 20:37:22.20 ===============

Do you also want the Attach.txt log and if so, how do I zip it up and post it here?

I was working on the GMER late last night and tried saving it to my Desktop, but could not find it there. I extracted the files from it using Windows Explorer and started the program. While looking at the files GMER was showing, I somehow managed to change the order of how GMER was showing them, and after it was done running I thought maybe that would mess up what you would be looking for, so I shut GMER down and went to bed. I also had the internet toggled off using the F2 key all this time. This morning I started GMER again and it was going very slowly, so I decided to reboot my computer to see if that would help. I then found GMER on my desktop and have been trying to get the report that you need. (I have also turned my internet back on at around 8:08 am and now it seems that Windows Update is working again). In trying to run GMER, Kaspersky is giving me this warning "GMER from group 'Low Restricted' is trying to download driver in a hidden way C:\USERS\USE\APPDATA\LOCAL\TEMP\UWLDAPOW.SYS. Kaspersky Internet Security will not be able to control application activity after installation. Detected: PDM.Suspicious driver installation. Process (PID: 2312): C:\USERS\USE\DESKTOP\GMER.EXE." Do I allow this and run GMER?

Some of the problems I have had: (Copied and pasted from my last post to Broni:

I am still having issues with my computer. First, when I did the system restore you talked about in the quote above, that was supposed to get rid of all previous restore points, correct? Either I did something wrong when I turned system restore back on or something is fishy with the system restore, as I have restore points showing yet that are from BEFORE I did the system restore you asked me to do.

Also, yesterday after my computer was on hibernate all night, I logged onto my computer and got this network error message: Windows has detected an IP address conflict. Another computer on this network has the same IP address as this computer. Contact your network administrator for help resolving this issue. More details are available in the Windows System Event log." What does that mean? This is a home computer and I have one other old Apple computer hooked up to run through my wireless router and it was not even turned on when I logged back onto this laptop. (I set up the router myself).

I redownloaded Hijack this and ran it again and it shows many different entries.

In regular mode, I can't run User Profiles; Problem reports and solutions are showing in event viewer, but nothing is showing up and no reports are being sent in the Problem Reports and Solutions program/window. I have had no Windows updates for at least 6 days, (Event 1001 Windows update failure and many other Event 1001 failures from yesterday are showing in Event log). Earlier today, I had these processes running, which I have no idea what they are, but did some internet research and am wondering why they would be on my home computer: NTVDM.exe (NT VIrtual Dos Machine-16 bit?); csrstub.exe (allows lua to launch 16-bit applications). Later, they just disappeared from my process list in task manager."

Also, I had told Broni that SuperAntiSpyWare had found nothing, but I was wrong when I stated that. It found some adware/tracking cookies that it deleted.

In event viewer yesterday, 2/14/12, I had this under Security:

Log Name: Security
Source: Microsoft-Windows-Security-Auditing
Date: 2/14/2012 12:02:38 AM
Event ID: 4634
Task Category: Logoff
Level: Information
Keywords: Audit Success
User: N/A
Computer: USE-PC
An account was logged off.

Account Domain: NT AUTHORITY
Logon ID: 0x23c6e

Logon Type: 3

This event is generated when a logon session is destroyed. It may be positively correlated with a logon event using the Logon ID value. Logon IDs are only unique between reboots on the same computer.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-a5ba-3e3b0328c30d}" />
<TimeCreated SystemTime="2012-02-14T06:02:38.416Z" />
<Correlation />
<Execution ProcessID="760" ThreadID="5300" />
<Security />
<Data Name="TargetUserSid">S-1-5-7</Data>
<Data Name="TargetUserName">ANONYMOUS LOGON</Data>
<Data Name="TargetDomainName">NT AUTHORITY</Data>
<Data Name="TargetLogonId">0x23c6e</Data>
<Data Name="LogonType">3</Data>

There are over 15,000 events under security. Is this normal for a home computer?

When my computer resumed from sleep, there was a report saying time it went to sleep and time it woke up and there was a time difference of 6 hours from what my computer said the actual time was.

Finally, when I have looked at the Event viewer and checked out the events on Microsoft's website, many times the page will say that this problem is for a different system than what mine is, i.e., I have events showing for Windows Server 2008; many times it will say that support for Vista with Service pack 1 has ended and to upgrade to Service Pack 2, but that is what I am running.

I apologize for the length of this post. I am self-taught about computers and do the best I can. My computer seems to be running good right now, but any advice on checking to see what's going on is greatly appreciated.

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Posted 21 February 2012 - 10:35 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

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Posted 26 February 2012 - 10:40 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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