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AV Security Essentials - Win XP Pro


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#1 e2me

e2me

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Posted 15 February 2012 - 03:53 AM

Win XP Pro desktop PC

AV Security Essentials popped up. Ran AVG but I think it had already messed with AVG.

Couldn't get new Malwarebytes, IP messed, so I downloaded to my Smartphone and then sucked it over to PC.

Ran MWB's which stopped AVSE from controlling PC.... then updated MWB's and re-scanned.

Now doing clean up of any and all remnants of AVSE, including Host replacing.

One step at a time, I can use browser and system seems pretty normal but we shall see what AVSE left behind.

Not sure how I got it, was browsing at the time with about 15 tabs open in FireFox 3.6.18

Will update this as I get 'er done.

============================================

.
DDS (Ver_2011-08-26.01) - FAT32x86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_26
Run by Me at 2:20:36 on 2012-02-15
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.149 [GMT -6:00]
.
AV: AV Security Essentials *Enabled/Updated* {BD99D248-7387-40A3-8A1C-0B2AE69D8B98}
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AV Security Essentials *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
C:\Program Files\DNA\btdna.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\SPAMfighter\sfus.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
EB: Encarta &Researcher: {9455301c-cf6b-11d3-a266-00c04f689c50} - c:\program files\common files\microsoft shared\encarta researcher\EROPROJ.DLL
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [PowerBar]
uRun: [ATI DeviceDetect] c:\program files\ati multimedia\main\ATIDtct.EXE
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [Google Update] "c:\documents and settings\me\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [AdobeUpdater6] "c:\program files\common files\adobe\updater6\Adobe_Updater.exe"
mRun: [RemoteControl] "c:\cyberlink dvd solution\powerdvd\PDVDServ.exe"
mRun: [Smapp] c:\program files\analog devices\soundmax\SMTray.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "d:\program files\quicktime\QTTask.exe" -atboottime
mRun: [HTC Sync Loader] "c:\program files\htc\htc sync 3.0\htcUPCTLoader.exe" -startup
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
uPolicies-explorer: DisallowRun = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files\paltalk messenger\Paltalk.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {44226DFF-747E-4edc-B30C-78752E50CD0C} - {44226DFF-747E-4edc-B30C-78752E50CD0C} - c:\program files\ati multimedia\dtv\EXPLBAR.DLL
IE: {9455301C-CF6B-11D3-A266-00C04F689C50} - {9455301C-CF6B-11D3-A266-00C04F689C50} - c:\program files\common files\microsoft shared\encarta researcher\EROPROJ.DLL
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: Interfaces\{FB479244-53CF-4A52-917F-0147ADA622A0} : NameServer = 142.161.2.155 142.161.130.155
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: msero - {B0D92A71-886B-453B-A649-1B91F93801E7} - c:\program files\common files\microsoft shared\encarta researcher\MSERO.DLL
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\me\application data\mozilla\firefox\profiles\vuf6fjqr.default\
FF - prefs.js: browser.search.selectedEngine - search
FF - prefs.js: browser.startup.homepage -
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\me\local settings\application data\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
FF - plugin: d:\program files\google\picasa3\npPicasa3.dll
FF - plugin: d:\program files\opera\program\plugins\npdsplay.dll
FF - plugin: d:\program files\opera\program\plugins\nppdf32.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin2.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin3.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin4.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin5.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin6.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin7.dll
FF - plugin: d:\program files\opera\program\plugins\NPSWF32.dll
FF - plugin: d:\program files\opera\program\plugins\npwmsdrm.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin2.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin3.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin4.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin5.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin6.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin7.dll
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: imagiris: user@imagiris.txt - %profile%\extensions\user@imagiris.txt
FF - Ext: Image Zoom: {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68} - %profile%\extensions\{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
FF - Ext: CookieCuller: {99B98C2C-7274-45a3-A640-D9DF1A1C8460} - %profile%\extensions\{99B98C2C-7274-45a3-A640-D9DF1A1C8460}
FF - Ext: Easy YouTube Video Downloader: {c0c9a2c7-2e5c-4447-bc53-97718bc91e1b} - %profile%\extensions\{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}
FF - Ext: Easy YouTube Video Downloader: {c0c9a2c7-2e5c-4447-bc53-97718bc91e1b} - %profile%\extensions\{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: XULRunner: {CEE73F34-9EFB-4A59-BDA4-5D9844C488BB} - c:\documents and settings\me\local settings\application data\{CEE73F34-9EFB-4A59-BDA4-5D9844C488BB}
.
============= SERVICES / DRIVERS ===============
.
R0 PQV2i;PQV2i;c:\windows\system32\drivers\PQV2i.sys [2003-9-12 132899]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-7-17 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2002-11-28 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-7-17 108552]
R1 PQIMount;PQIMount;c:\windows\system32\drivers\PQIMount.sys [2003-9-12 46810]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-7-17 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-7-17 297752]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-3-21 652360]
R2 MotoConnect Service;MotoConnect Service;c:\program files\motorola\motoconnectservice\MotoConnectService.exe [2009-12-2 91392]
R2 PassThru Service;Internet Pass-Through Service;c:\program files\htc\internet pass-through\PassThruSvr.exe [2011-9-15 88576]
R2 SPAMfighter Update Service;SPAMfighter Update Service;c:\program files\spamfighter\sfus.exe [2009-8-27 189064]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-3-21 20464]
S2 gupdate1c9937ec603afa4;Google Update Service (gupdate1c9937ec603afa4);c:\program files\google\update\GoogleUpdate.exe [2009-2-20 133104]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-2-20 133104]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2011-12-2 24576]
S3 htcnprot;HTC NDIS Protocol Driver;c:\windows\system32\drivers\htcnprot.sys [2010-6-22 21248]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2009-3-24 7808]
.
=============== Created Last 30 ================
.
2012-02-15 05:41:26 709968 ----a-w- c:\windows\isRS-000.tmp
2012-02-15 00:12:35 -------- d-sh--w- c:\documents and settings\me\application data\AV Security Essentials
2012-02-15 00:12:33 -------- d-sh--w- c:\documents and settings\all users\application data\AVJRQVXSDSE
.
==================== Find3M ====================
.
2011-12-10 21:24:06 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-08 19:27:26 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2004-10-01 21:00:16 40960 ----a-w- c:\program files\Uninstall_CDS.exe
.
============= FINISH: 2:21:23.40 ===============

Attached Files



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#2 SweetTech

SweetTech

    Agent ST


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Posted 15 February 2012 - 04:03 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me Agent ST for short), it's a pleasure to meet you. :)

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:


  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________


Running aswMBR.exe

Download aswMBR.exe (4.5mb) to your desktop.
Double click the aswMBR.exe to run it Click the "Scan" button to start scan

Posted Image

On completion of the scan click save log, save it to your desktop and post in your next reply

Posted Image



NEXT:


OTL Custom Scan

We need to run an OTL Custom Scan

  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Copy and Paste the following code into the Posted Image textbox.


    netsvcs
    drivers32
    %systemroot%\*. /rp /s
    %UserProfile%\Recent\*.* /s /30
    C:\Program Files\Common Files\ComObjects\*.* /s
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Push the Run Scan button.
  • Two reports will open. Copy and Paste the reports in your next reply.


NEXT:



Please make sure you include the following items in your next post:

1. Any comments or questions you may have that you'd like for me to answer in my next post to you.
2. aswMBR.exe log file
3. OTL.txt and Extras.txt log files.
4. An update on how your computer is currently running.

It would be helpful if you could answer each question in the order asked, as well as numbering your answers.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

    Agent ST


  • Members
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  • Local time:03:11 AM

Posted 18 February 2012 - 08:25 AM

Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.


Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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