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Application Error (0ox0000034)


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#1 stocktaker

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Posted 14 February 2012 - 01:33 PM

I have just installed HP Solution Centre on my Pc and when I try to use it I get this error hpqkygrp.exe - Application Error The application failed to initialize propperly (0ox0000034)
My PC is a IBM MT-M 8172CTO my OS is XP Profesional running SP3
Can anyone help
Stocktaker

Edited by hamluis, 19 February 2012 - 04:12 PM.
Moved from XP to External Hardware.


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#2 hamluis

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Posted 14 February 2012 - 01:53 PM

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02453257&cc=us&dlc=en&lc=en

You have an HP Printer/Scanner?

Louis

#3 stocktaker

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Posted 14 February 2012 - 03:17 PM

Yes I have both a HP Photosmart 7760 printer and a HP G2710 Scanner
Stocktaker

#4 hamluis

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Posted 14 February 2012 - 03:40 PM

Where did you download Solution Center from? Or are you trying to install it from CD?

Did you try uninstalling it, then reinstalling it?

Louis

#5 stocktaker

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Posted 19 February 2012 - 03:19 PM

Sorry I 've been so long in replying.
I have the disk which came with the scanner and I have downloaded solution center from HP support and I get the same problem with both sources, but now I have another problem with solution centre haveing solved the first problem I now get a message telling me that it is configureing Digitlmg and then it tells me the feature I am trying to use is on a CD-ROM please insert the disk when I do that it searches for the digitlmg.msi file and the it can`t find it and the solution centre shut down.




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