Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Really Infected - Help a Newbie!


  • This topic is locked This topic is locked
3 replies to this topic

#1 badlands23

badlands23

  • Members
  • 54 posts
  • OFFLINE
  •  
  • Local time:12:17 AM

Posted 14 February 2012 - 01:23 PM

Hi,

I'm brand new on the bleepingcomputer site. I have a problem, but first some background.

I'm a search engine evaluator, so I see a lot of sites, some of which are not reliable and full of junk (spyware, adware,etc.). I have Windows 7 and my security is Micro Trend.

On Friday night while working, my laptop was taken over by what I thought was w32/worm blaster. I did some research and from what's out there, because I'm running Windows 7, I can't have that.

I ran spyhunter and found out it was something called rogue.security shield. Spyhunter found it for me, but because I can't drop the $30 - $40 for it, I had to see about another way to get rid of it. I ran SuperAntiSpyware and it found the same rogue and I thought it eliminated it and moved on.

I ran MalwareBytes also.

I think I still have a problem with the rogue and on top of that, I think I have a problem with the search milk virus/trojan.

I get onto google, run a search and that works. When I try to select a link, I'm automatically sent to a complete spam/scam site, courtesy of search milk.

I tried re-running Malware and SuperAntiSpy and they find nothing.

Now I try to get onto google and I'm told by google that I can't and I need to enter a word into a captiva box to get online and when I do, it produces another captiva box. A complete runaround or a new virus??

Please help!

I'm losing my mind over this.

Any help would be huge and greatly appreciated.

If this post is in the wrong spot, I'm sorry.

Also, certain folders are locked - my music, my videos, and my pictures are locked. I've tried owning them, unlocking them - nothing! Help!

Thanks so much.

BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:05:17 AM

Posted 14 February 2012 - 01:29 PM

Please follow the instructions in ==>Malware Removal and Log Section Preparation Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

Most importantly please be patient till you get a reply to your topic.

#3 badlands23

badlands23
  • Topic Starter

  • Members
  • 54 posts
  • OFFLINE
  •  
  • Local time:12:17 AM

Posted 14 February 2012 - 09:59 PM

As per your instructions, I'm including a link to my new post. Hope you guys can help out. It seems like I have the same thing others have. A worm blaster turning into a google redirect, or that's what I think anyway.

Any help would be great.

Thanks

http://www.bleepingcomputer.com/forums/topic442659.html

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,166 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:01:17 AM

Posted 14 February 2012 - 11:09 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 5 days and ALL logs are answered.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users