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Google Chrome freezing entire computer

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2 replies to this topic

#1 CompyNewby


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Posted 14 February 2012 - 09:39 AM

Firefox and Skype are working just fine.
Tried two system restores, both failed.
Virus scanned twice, got rid of any and all viruses.

I have the latest version.
I uninstalled and re-installed quite a few times.
Is cCleaner safe?
When my computer freezes, I am letting Google Chrome "load" but it doesn't go past "waiting for cache"
I am positive it freezes.
I cannot Cntrl+Alt+Del into task manager, I have to start it before hand.
This is a recent problem, it happened on Saturday, February 11th.

Edited by CompyNewby, 14 February 2012 - 10:18 AM.

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#2 Phylar


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Posted 14 February 2012 - 10:01 AM

Chrome? Well first make sure you have the latest version. Second if you do uninstall the whole thing and reinstall. While this is happening go grab cCleaner (make sure to check and re-check the settings. If you play any online flash games this program can clear saves specific to your computer) to clear up any additional information left behind. Internet applications are a bit weird (look at IE) so the program could be a large number of things.

What are you doing when the computer freezes? Are you certain it freezes? (hey I've had people wonder why their computer is not turning on when they've forgotten to plug it in)(can you ctrl+alt+del your way into the task manager?) Does it happen as soon as you open Chrome or does this issue occur after, say...20minutes? 40? Going to need a little more info here. Oh and is this a recent problem or has it been happening ever since you started using Chrome?

Edited by Phylar, 14 February 2012 - 10:02 AM.

#3 cryptodan


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Posted 14 February 2012 - 11:48 AM

This is in regards to ccleaner:

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

• Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.

• Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

• Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

• Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.

• The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.

If Firefox and IE work fine, then it is an issue with Chrome.

Go ahead and remove Chrome completely then instead of using CCleaner go and download Revo Uninstaller from: http://www.revouninstaller.com/revo_uninstaller_free_download.html this way you can avoid overlooking the registry cleaner portion of CCleaner which when used can cause more issues then its worth. You can then download Temp File Cleaner to remove any and all temp files from your system.

if you want to use Chrome again then reinstall Chrome.

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