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2 replies to this topic

#1 novice2012


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Posted 13 February 2012 - 09:35 AM

This computer is running Win Xp the user said they received an email and opend it, next logon start up was extemlye slow and all programs were slow to load up and function like the memory was flooded turned off av booted in safe mode and ran combofix the log is below thank you for the help

ComboFix 12-02-08.01 - rbelmonte 02/10/2012 13:47:54.3.2 - x86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.746 [GMT -5:00]
Running from: C:\Documents and Settings\rbelmonte.SIGNS\Desktop\ComboFix.exe
AV: Emsisoft Anti-Malware *Disabled/Updated* {0F8591BB-342B-4493-91C3-4E948ED21255}
AV: McAfee VirusScan Enterprise *Disabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

((((((((((((((((((((((((( Files Created from 2012-01-10 to 2012-02-10 )))))))))))))))))))))))))))))))

2012-02-10 16:59:39 . 2011-11-28 17:51:50 20568 ----a-w- C:\WINDOWS\system32\drivers\aswFsBlk.sys
2012-02-10 16:59:37 . 2011-11-28 17:53:35 314456 ----a-w- C:\WINDOWS\system32\drivers\aswSP.sys
2012-02-10 16:59:31 . 2011-11-28 17:52:19 34392 ----a-w- C:\WINDOWS\system32\drivers\aswRdr.sys
2012-02-10 16:59:29 . 2011-11-28 17:52:16 52952 ----a-w- C:\WINDOWS\system32\drivers\aswTdi.sys
2012-02-10 16:59:27 . 2011-11-28 17:53:53 435032 ----a-w- C:\WINDOWS\system32\drivers\aswSnx.sys
2012-02-10 16:59:24 . 2011-11-28 17:52:02 111320 ----a-w- C:\WINDOWS\system32\drivers\aswmon2.sys
2012-02-10 16:59:24 . 2011-11-28 17:51:59 105176 ----a-w- C:\WINDOWS\system32\drivers\aswmon.sys
2012-02-10 16:59:22 . 2011-11-28 17:48:49 30808 ----a-w- C:\WINDOWS\system32\drivers\aavmker4.sys
2012-02-10 16:52:32 . 2011-11-28 18:01:25 41184 ----a-w- C:\WINDOWS\avastSS.scr
2012-02-10 16:52:08 . 2011-11-28 18:01:23 199816 ----a-w- C:\WINDOWS\system32\aswBoot.exe
2012-02-10 16:43:29 . 2012-02-10 16:43:29 -------- d-----w- C:\Program Files\AVAST Software
2012-02-10 16:43:29 . 2012-02-10 16:43:29 -------- d-----w- C:\Documents and Settings\All Users\Application Data\AVAST Software
2012-02-10 16:18:27 . 2012-02-10 16:26:15 -------- d-----w- C:\ANTI-Virus
2012-02-10 07:14:46 . 2012-02-10 07:14:46 56200 ----a-w- C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\{E1BDDDFA-07D0-424F-89BA-893D252EA8CE}\offreg.dll
2012-02-10 06:57:23 . 2012-01-06 04:19:30 6557240 ----a-w- C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\{E1BDDDFA-07D0-424F-89BA-893D252EA8CE}\mpengine.dll
2012-02-08 19:00:55 . 2012-02-10 18:27:14 -------- d-----w- C:\Program Files\Emsisoft Anti-Malware
2012-02-08 16:30:45 . 2012-02-08 16:30:45 -------- d-----w- C:\Documents and Settings\rbelmonte.SIGNS\Local Settings\Application Data\Mozilla
2012-02-08 14:08:18 . 2012-02-08 14:08:18 -------- d-----w- C:\Documents and Settings\rbelmonte.SIGNS\Application Data\Malwarebytes

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2012-01-27 05:21:24 . 2009-10-03 05:51:12 237072 ------w- C:\WINDOWS\system32\MpSigStub.exe
2012-01-06 04:19:30 . 2008-10-31 14:46:16 6557240 ----a-w- C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

2011-11-28 18:01:17 122512 ----a-w- C:\Program Files\AVAST Software\Avast\ashShell.dll

"ShStatEXE"="C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" [2007-02-23 00:50:00 112216]
"McAfeeUpdaterUI"="C:\Program Files\McAfee\Common Framework\UdaterUI.exe" [2006-12-19 15:27:00 136768]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 13:35:40 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 13:32:24 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 13:36:20 114688]
"Kaseya Agent Service Helper"="C:\Program Files\Kaseya\Agent\KaUsrTsk.exe" [2008-09-04 17:35:10 229376]
"DiskeeperSystray"="C:\Program Files\Executive Software\Diskeeper\DkIcon.exe" [2005-07-26 21:52:24 184408]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-01-04 03:51:18 37296]
"Adobe ARM"="C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 15:07:56 843712]
"emsisoft anti-malware"="C:\Program Files\Emsisoft Anti-Malware\a2guard.exe" [2012-02-01 15:46:36 3357584]
"avast"="C:\Program Files\AVAST Software\Avast\avastUI.exe" [2011-11-28 18:01:24 3744552]

"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-22 23:29:28 39264]

"NoAutoUpdate"= 1 (0x1)


Edited by hamluis, 13 February 2012 - 09:43 AM.
Moved from XP to Malware Removal Logs.

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#2 etavares


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Posted 18 February 2012 - 06:44 AM

Welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

We need to create an OTL report,
  • Please download OTL from this link.
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    %systemroot%\*. /mp /s
    %systemroot%\system32\*.sys /90
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\system32\*.exe /lockedfiles
    %USERPROFILE%\..|smtmp;true;true;true /FP
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
  • Click the Quick Scan button.
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  • Please copy and paste both logs in your reply.

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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In your reply, please post both OTL logs and the GMER log.

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#3 etavares


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Posted 23 February 2012 - 08:44 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

If I don't respond within 2 days, please feel free to PM me.
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