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Eset Nod32 Smart Security "Operating memory svchost.exe(4908) - a variant of Win32/Olmarik.AWO trojan - unable to clean"


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2 replies to this topic

#1 Rbai63

Rbai63

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Posted 13 February 2012 - 07:56 AM

Hello, for a few days now I have had eset pop up saying that I have Win32/Olmarik.AWO trojan - unable to clean. I also have had things pop up with eset with a url saying it was blocked or something keeps trying to connect.

I have had ESET for a year or so with no problems or viruses, this is the first time anything has happened. I have even restored my PC to an earlier date and it says there is some error and it won't work.

If anyone here can help me that would be great.

Thanks

Edited by Budapest, 13 February 2012 - 05:00 PM.


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#2 Budapest

Budapest

    Bleepin' Cynic


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Posted 13 February 2012 - 05:00 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Edited by Budapest, 13 February 2012 - 05:00 PM.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 SweetTech

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Posted 17 February 2012 - 02:59 AM

Looks like you're being helped by Gringo here: http://www.bleepingcomputer.com/forums/topic442802.html/page__p__2598852__fromsearch__1#entry2598852

To avoid any confusion, I'm going to close this topic.

Kindest Regards,
ST.

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The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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