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Blue Screen Error!


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9 replies to this topic

#1 SkittleBug

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Posted 12 February 2012 - 11:15 PM

While I was playing a game (IMVU) my computer seems to think it'd be a good idea to give me a blue screen error.I took this screen shot when I started up again: Posted Image

Is there even a way for me to fix this or is my computer hopeless?

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#2 noknojon

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Posted 13 February 2012 - 07:07 AM

Is this the first time that you have had a blue screen error ??
If you have ever had this at any other time, please follow these directions -

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

Thank You -

#3 SkittleBug

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Posted 13 February 2012 - 06:38 PM

==================================================
Dump File : Mini021212-01.dmp
Crash Time : 2/12/2012 11:03:47 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000004
Parameter 2 : 0x806edae1
Parameter 3 : 0xa720e294
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+8ae1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+8ae1
Stack Address 1 : hal.dll+5f0f
Stack Address 2 : hal.dll+6337
Stack Address 3 : hal.dll+714d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021212-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini020812-01.dmp
Crash Time : 2/8/2012 12:37:11 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf227748
Parameter 3 : 0xa80535f0
Parameter 4 : 0x00000000
Caused By Driver : igxpdx32.DLL
Caused By Address : igxpdx32.DLL+40748
File Description : DirectDraw® Driver for Intel® Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT®
Company : Intel Corporation
File Version : 6.14.10.4926
Processor : 32-bit
Crash Address : igxpdx32.DLL+40748
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini020812-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini020712-01.dmp
Crash Time : 2/7/2012 11:58:02 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf227748
Parameter 3 : 0xa8b155f0
Parameter 4 : 0x00000000
Caused By Driver : igxpdx32.DLL
Caused By Address : igxpdx32.DLL+40748
File Description : DirectDraw® Driver for Intel® Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT®
Company : Intel Corporation
File Version : 6.14.10.4926
Processor : 32-bit
Crash Address : igxpdx32.DLL+40748
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini020712-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini020612-01.dmp
Crash Time : 2/6/2012 6:44:39 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf227748
Parameter 3 : 0xa72b95f0
Parameter 4 : 0x00000000
Caused By Driver : igxpdx32.DLL
Caused By Address : igxpdx32.DLL+40748
File Description : DirectDraw® Driver for Intel® Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT®
Company : Intel Corporation
File Version : 6.14.10.4926
Processor : 32-bit
Crash Address : igxpdx32.DLL+40748
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini020612-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini110811-01.dmp
Crash Time : 11/8/2011 4:37:05 AM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x861b7c28
Parameter 2 : 0x860d9bc8
Parameter 3 : 0xf7940cbc
Parameter 4 : 0x00000001
Caused By Driver : hal.dll
Caused By Address : hal.dll+29f5
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+29f5
Stack Address 1 : win32k.sys+19c4
Stack Address 2 : win32k.sys+3a9bb
Stack Address 3 : igxpdx32.DLL+5dbb
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini110811-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini110611-01.dmp
Crash Time : 11/6/2011 5:46:58 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000004
Parameter 2 : 0x806edae1
Parameter 3 : 0xa8700708
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+8ae1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+8ae1
Stack Address 1 : hal.dll+5f0f
Stack Address 2 : hal.dll+6337
Stack Address 3 : hal.dll+714d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini110611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini110611-02.dmp
Crash Time : 11/6/2011 5:46:18 AM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x864c23d0
Parameter 2 : 0x86a985f8
Parameter 3 : 0x86b03fd8
Parameter 4 : 0x00000001
Caused By Driver : igxpdx32.DLL
Caused By Address : igxpdx32.DLL+1fb18e
File Description : DirectDraw® Driver for Intel® Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT®
Company : Intel Corporation
File Version : 6.14.10.4926
Processor : 32-bit
Crash Address : igxpdx32.DLL+111b3c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini110611-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini110211-01.dmp
Crash Time : 11/2/2011 3:00:48 AM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x85f52da8
Parameter 2 : 0x8648a3b8
Parameter 3 : 0xf7948cbc
Parameter 4 : 0x00000001
Caused By Driver : hal.dll
Caused By Address : hal.dll+2ef2
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : ntoskrnl.exe+54f36
Stack Address 1 : ntoskrnl.exe+55bd0
Stack Address 2 : ntoskrnl.exe+71575
Stack Address 3 : ntoskrnl.exe+74f26
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini110211-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

#4 hamluis

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Posted 13 February 2012 - 07:47 PM

I would uninstall the current video drivers...then reinstall same or updated version.

Louis

#5 SkittleBug

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Posted 16 February 2012 - 08:09 AM

How do I uninstall the driver?

#6 hamluis

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Posted 16 February 2012 - 08:40 AM

System manufacturer and model?

Do you have the Drivers CD which came with the system?

Louis

#7 SkittleBug

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Posted 16 February 2012 - 08:43 AM

I do have the disk somewhere. The drivers on it are out of date though.

#8 hamluis

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Posted 16 February 2012 - 09:54 AM

Drivers...are never "out of date"...your statement is a common misconception by users.

The drivers that come with a system or component...work. But...when they become damaged/corrupt...they can cause problems, which is the only typical scenario for "updating drivers". When they don't work properly, they should be uninstalled and replaced...with drivers which are not damaged.]

If a driver update provides functionality that previously did not exist...or they correct a known problem with the older drivers...then the updated versions should be used. The descriptions of the drivers generally indicate whether they correct a known problem or provide functionality which did not previously exist.

Example: I have a TV capture card and the manufacture put out "updated drivers" a couple of years ago. I still use the old original drivers because they were designed for the O/Ses which existed then (XP, Vista). But...when I boot into my Win 7 install (dual-boot, same system), I use the "updated drivers" because they were designed for Win 7 compatibility. Changed capability/functionality provided.

That's why you will find (if you look at the dates the drivers were developed) many component manufacturers don't bother "updating" the drivers for their components/products.

I know that OEMs (Dell, HP, etc.) may provide driver updates often and their customers think that these need to be installed right away but...it just ain't so.

If it works and the equipment has not changed...generally, there is no reason to "update" drivers or the BIOS.

Some will disagree but this has been my experience with drivers.

Louis

#9 SkittleBug

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Posted 16 February 2012 - 10:06 AM

I see what you're saying. When I reformatted I must have done something wrong when I did the drivers. Or maybe I even forgot to do it, I don't remember. I went to the Dell site. If I download drivers would it replace the old one or would the old one still be there too?

#10 Allan

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Posted 16 February 2012 - 10:25 AM

New drivers will replace the older drivers. Unless you first uninstall the old driver, it will still be on your system but it will be "inactive".




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