Hello and welcome.
and no program can be executed. I've started in Safe Mode, run Rkill, and ran Malwarebytes
Does this mean you van run apps now?
If not try this...
Please click Start > Run, type inetcpl.cpl
in the runbox and press enter.
Click the Connections
tab and click the LAN settings
Verify if "Use a proxy..." is checked, if so, UN
check it and click OK/OK
>>>> Download this file
and doubleclick on it to run it. Allow the information to be merged with the registry.Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 MethodRestart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
Please download TDSSKiller.zip
and and extract it.
Rerun MBAM (MalwareBytes) like this:
- Run TDSSKiller.exe.
- Click Start scan.
- When it is finished the utility outputs a list of detected objects with description.
The utility automatically selects an action (Cure or Delete) for malicious objects.
The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
- Let reboot if needed and tell me if the tool needed a reboot.
- Click on Report and post the contents of the text file that will open.
Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.
Open MBAM in normal mode and click Update
tab, select Check for Updates
scan and scan (normal mode).
After scan click Remove Selected
, Post new scan log
into normal mode.
Please ask any needed questions,post logs and Let us know how the PC is running now.