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Installed XP and no drivers, HELP!!


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4 replies to this topic

#1 steven11

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Posted 12 February 2012 - 01:59 AM

I recently installed windows xp. Now I don't have the needed drivers for my cable modem to get on the internet. I have an ACER Aspire E380 computer and a Motorola SB5100 modem. The cable co. said go to Acer and download their drivers I did but cant get the computer to install them. I called Acer and they said the drivers I needed for XP would cost me over $100.00 for the info. I know there is a way to get this computer back on the internet. If anyone could help me I would greatly appreciate it. Thank you.

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#2 noknojon

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Posted 12 February 2012 - 03:04 AM

Motorola SM56 Data Fax Modem Asus
Modem_Motorola_XP_32_z6122506.zip

http://www.laptop-software.com/Acerdriversdownload.php?GDFiles/Driver/Modem/Modem_Motorola_6.12.05_Vistax86.zip?acerid=633645769253822071&Step1=Desktop&Step2=Aspire&Step3=Aspire E380&OS=V10&LC=en&BC=Acer&SC=PA_6 Vista version if you get stuck -

#3 caperjac

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Posted 12 February 2012 - 08:11 AM

if the modem in my link is the one you are using it requires no drivers to work ,my cable company uses the exact same modem and i need no drivers for it ,what you need is drivers for you network device in the computer.its not a fax modem its a cable modem .
http://www.amazon.com/Motorola-Surfboard-SB5100-Cable-Modem/dp/B00008Y1BX .

acer has 5 different drivers to choose from,4 for winxp so you/we need the speccy results to see exact model network device you have to get the right driver .choose winxp from the operating system box
http://support.acer.com/us/en/product/default.aspx?tab=1&modelId=308

use speccy to see what network device your computer has ,a how to use Speccy in below link
http://www.bleepingcomputer.com/forums/topic323892.html

Edited by caperjac, 12 February 2012 - 08:21 AM.

My answers are my opinion only,usually


#4 hamluis

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Posted 12 February 2012 - 08:38 AM

I also have a Motorola SB5100 (Time-Warner Cable) and it requires no drivers to be installed.

What you probably need...are the ethernet drivers, which enable the system to properly communicate with the modem.

But...there are 3 "modem drivers" listed at the link supplied by caperjac. The 3d one is for XP and Motorola device.

Louis

#5 steven11

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Posted 14 February 2012 - 12:46 AM

Problem solved. Thanks for all the help.!




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