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Windows 7 wont start up, wont restore


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8 replies to this topic

#1 Cstead

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Posted 11 February 2012 - 10:06 PM

I am so frustrated! emachine only 10 mnths old. when starting gets to the welcome screen and reboots. have run all the scans and system restore - gives me an error System Restore ox8000ffff now it wont even start in safe mode! also had the error Startup Repair offline should I just shoot it!

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#2 LucheLibre

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Posted 11 February 2012 - 10:25 PM

Do you notice if the screen flashes a quick blue before it restarts?

If it does, go back to the Safe Mode menu and select instead Disable automatic restart on system failure. The computer will try then to boot normally.

If booting should fail and 'bluescreen', the PC will display it instead of rebooting. If possible, take a picture of it and insert it into your next reply. Otherwise, type in what it says.

Edited by LucheLibre, 11 February 2012 - 10:25 PM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#3 Lesseth

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Posted 15 February 2012 - 10:59 PM

Ello and pleasant evening. I came across this post due to experiencing the same issue.
I disabled the auto-restart as the OTC was instructed, and although I cannot get a ss,
the text displayed is
"STOP: c0000022 {Access Denied}
A process has requested access to an object,
but has not been granted those access rights."

The problem began early this afternoon. A game froze unexpectedly, and ever since all I can do
is run in safe mode. My network connectivity seems to be disabled as well. I would really love to be able
to take care of this asap. Any and all help is very much appreciated.

The puter in question is a Sony Vaio Laptop, running Windows 7 Home Premium Ed.
I have also ran both TDSkiller and malwarebytes. TDS found nothing, and malware finds nothing during a
quick scan, will not update, and froze twice at 32min when trying a full scan.

Thank you in advance. Any other info needed to diagnose I will be happy to provide upon request.

Edited by Lesseth, 15 February 2012 - 11:01 PM.


#4 Crashoveride420

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Posted 15 February 2012 - 11:25 PM

the emachines im on now sounds like it had the same problem. It would not go to the welcome screen tho, just an endless cycle of restarts. A clean install is the only thing that worked for me. Just something to keep in mind if all else fails.

#5 Lesseth

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Posted 15 February 2012 - 11:37 PM

My Vaio starts fine, goes to Sony splash screen, then starts the windows loading screen.
At the point it should show my desktop, it instead reboots to a system repair screen, dos looking format.
Options such as auto repair and restore to older data only cause similar freezing or restarting.
I would really prefer NOT to do a total wipe, and I'm not sure that I can. The puter came with no disks so
the only type of back up I have is the starter disks I made during initial unboxing.

Now that I think of it, when it self-reboots the fan is ultra loud for just a moment.
Doubt it's related but figured it worth mentioning.

Edited by Lesseth, 15 February 2012 - 11:45 PM.


#6 LucheLibre

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Posted 15 February 2012 - 11:48 PM

Use Check Disk to check your Hard Drive for errors.

  • Click the Start Orb and type cmd. In the search results, right-click cmd and select Run as Administrator.
  • At the prompt, type in the following command and press Enter:

    chkdsk /r

    Important! There is a space between chkdsk and /r.
  • Check Disk will ask you if you want to run it on the next boot. Press Y and then Enter.
  • Close the command prompt and restart Windows.
    Be patient as the diagnostic process may take a while.
  • After Check Disk completes its test and Windows restarts, click the Start Orb and type event viewer. In the search results, double-click Event Viewer.
  • In the left pane, double-click Windows Logs and click Application.
  • In the right pane, sort the list by clicking on Source.
  • Scroll down until you see chkdsk entries in the Source column.
  • Right-click the most recent entry and select Save Selected Events.
  • Set the file name as chkdsk.txt and the "Save as type" as text (tab-delimited). Save the log to your desktop.
  • Open chkdsk.txt in notepad. Copy/paste all of its content to your next reply.

=======================================================

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#7 Lesseth

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Posted 16 February 2012 - 12:02 AM

Thank you Libre. Running disk check now, will post results when it completes.

#8 Lesseth

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Posted 16 February 2012 - 02:43 AM

It finally completed the scan. However it appears I don't have any
chkdsk entries in the source column, or any other columns for that matter.

Well by checking around I noticed Avg had updated itself, and somehow removing that
seems to have fixed it, mostly. However my internet is still not connecting
automatically like it should be or at all. I have a wireless network and it seems to not want
to pick up any signals. Ugh...

Oh well, I can see my desktop for the first time in over 12 hours, at least
it's a step in the right direction. I hope.

Edited by Lesseth, 16 February 2012 - 03:06 AM.


#9 LucheLibre

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Posted 16 February 2012 - 03:49 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

-Scripts created by Broni-

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~





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