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Programs are not opening correctly


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3 replies to this topic

#1 purplehero

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Posted 11 February 2012 - 03:07 PM

Malwarebytes Anti-Malware (PRO) 1.60.0.1800
www.malwarebytes.org

Database version: v2011.12.24.05

Windows 7 x86 NTFS
Internet Explorer 9.0.8112.16421
Administrator :: USER-PC [administrator]

Protection: Disabled

2/11/2012 1:27:23 PM
Malware log

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 332137
Time elapsed: 1 hour(s), 38 minute(s), 16 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKLM\SOFTWARE\Google\Chrome\Extensions\kincjchfokkeneeofpeefomkikfkiedl (PUP.FCTPlugin) -> No action taken.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

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#2 Elise

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Posted 15 February 2012 - 10:08 AM

Hello and :welcome: to BleepingComputer!

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 purplehero

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Posted 15 February 2012 - 07:55 PM

The problem was just fixed. Thank you anyways for the job that you and your fellow coworkers do.

#4 Elise

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Posted 16 February 2012 - 02:37 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


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