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Google Search re-directing


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4 replies to this topic

#1 Horace White

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Posted 11 February 2012 - 02:40 AM

I was having problem with my Google search re-directing to other sites.
I then read some post on this site and decided to use Rkill, then Malwarebytes to solve the problem.

That did not work. I then tried system restore, but it would not restore because of error message....
" System restore did not complete successfully. Your computer system files and settings were
not changed

Details:
System restore failed to extract the file
(C:\Windows\$NtUninstallKB22595$\3006983033) from the restore point
The restore point was damaged or was deleted during the restore "


I then read a post here and decided to try "ComboFix"
After that, I tried to log onto the internet, but i cannot log on... wireless or
Ethernet cable.

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#2 boopme

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Posted 11 February 2012 - 11:36 AM

Hello having run ComboFix we need to see that and a DDS log.
You will need to get to another PC to download DDS or just post your comboFix log..
Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you have.

Let me know if that went well.



ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Horace White

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Posted 12 February 2012 - 02:53 AM

I posted the DDS log in the "Post a new malware removal request" section.
I am still waiting on the "Combofix" log, its taking a long time...
Still at "completed stage_48"

#4 Horace White

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Posted 12 February 2012 - 03:35 AM

Just completed "Combofix" and posted it in the "Post a new malware removal request" section.

#5 boopme

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Posted 12 February 2012 - 01:39 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

To avoid confusion, I am closing this topic.

Edited by boopme, 12 February 2012 - 01:39 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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