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Messanger (MSN, Yahoo, Hotmail) Having Sign In Issues

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#1 Genisay


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  • Location:Portland, Or
  • Local time:09:23 PM

Posted 10 February 2012 - 12:42 PM

Okay, I've never actually seen this problem before, so I have not clue what is causing it. If I close the lid on my laptop (sleep mode) then open it up again, all of my messanger programs will have gone offline and will refuse to let me sign in again, giving me an error message with a trouble shoot button. Sadly, the trouble shoot doesn't seem to know what the problem is. Restarting my computer sometimes fixes this, but it is a problem that just started this week.
The other wierd thing about this is I can get to anything on MSN's front page, but if I try to go to hotmail, then I get the classic 'we could not find this site' screen. It will do the same with chatango, yet I can read all of my webcomics on iGoogle, or from their main pages, and I can visit deviantart just fine, as well as youtube.

The MNS Error Message has this in the details:
Error Code: 80072ee7

I don't know what's up. I have virus protection software, I even run Melware Bytes. I've also done disk clean up and defraged recently, and that didn't seem to fix it either.

Please help if you can.

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#2 cryptodan


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Posted 10 February 2012 - 01:05 PM

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

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